Shores Automotive (European Auto Repair)

I've been wanting to find an alternative to the dealer for some time. I almost tried a garage 1 mile from my house but the reviews were not good. Shores is only 4-5 miles so, when the battery on my X5 died, I figured this was a good test. They had great communication and explained what had to be done (it's not straight forward) and did it promptly. I also had them fix a plate on my seat that had been broken for a few months. The dealer wanted $800 to fix it but Shores did it for $420!! Overall, I'm extremely satisfied and will look to them first next time my vehicle needs anything.

Took care of my Mini Cooper when the dealership didnt ! Great communication, great team! This was an unbelievable experience and won't let anyone else touch my car! Thank you Billy, Conrad & Chase!

Very happy with the service given. Replaced my BMW screen and did a great job! I just want to update that Bill and his team replaced four inside door handles on my BMW today, as they were had melted from the sun! They did an excellent job as usual and the car looks like new again! Thank you.

I just can’t say enough positive things about the crew at Shores. They are what everyone looks for in a great mechanic/automotive repair shop…honesty, quality work and a fair price. I would never consider bringing my BMW anywhere else. There’s a reason they have been in business a long time!

Outstanding quality of care, attention to detail, customer service and knowledge of Mercedes Benz. They got me in within hours, handled the rental car, and had me back in my S550 the next day. Ultra patient. Explained everything, showed me the areas of concern on my car. I'd give more stars if I could. Thank you, Billy and Team!

Great place to take your car for service. They are the real deal and offer great price for repairs. I will be using them for all my automotive needs!

I trust Shore Automotive with my safety. The best mechanics in south Florida. They are honest and great to work with!

My warranty ran out and needed a reliable place to have work done. Found this place through a circular and am I quite satisfied with my decision. The place was well run and the employees were cordial and competent. Found their pricing extremely reasonable considering anything having to do with BMW can cost a small fortune. An added bonus is I didn't have to drive 40 minutes to the dealer.

Hello! If you are looking for a honest, open book mechanic consider calling Shores Automotive. They were kind to me and seem to be a family oriented Mom and Pop shop. They showed me everything I needed to know going on with my Mercedes. We all know Mercedes are expensive to repair but Billy and his associates quoted me in my budget. I am glad I chose shores and also received a warranty on the parts! I will come back because I am confident they will keep my Mercedes in good shape.

I was with my Aunt Suzie during her experience with Shores Automotive. Billy and his team had amazing customer service. He was honest and super helpful. His genuineness and customer service was far above other BMW places I've been to. Thanks for being amazing, I recommend Shores Automotive 1000% .

High quality auto mechanic. Super clean shop. Billy, and his staff are very well trained and professional

This is a wonderful place! We have a small2013 Mercedes. We’ve.always had it serviced at the dealer, but after a bad experience we found Billy Craven and Conrad, is chief mechanic. They inspected the car (free), showed us what should be done, and gave us an estimate. They did double what the dealership had recommended for the same charge. They found a part for $7.00 that the dealership was going to charge us $1000 for (the dealership said both sides and an expensive middle mechanism on the convertible top would have to be replaced because a plastic cover was missing). These guys are thorough, knowledgeable, trustworthy, and reasonable. The car runs like new. They’ve just earned us as life customers.

Shores automotive is an excellent place to take your vehicle to. I’ve been going there for over a decade and the service is amazing. Billy is an amazing and honest guy. Conrad does impeccable work. Highly trustworthy and absolutely recommended!!

Most honest service shop I ever experienced that offered genuine service. Provided a free diagnostic on my BMW and explained, in detail, a quote of all that was needed. Unfortunately, my car was too far along and would of cost more to fix than what it was worth. Billy Craven could have easily “nickel and dimed” me on trying to fix. Instead, he provided his honesty opinion.
Thanks again Billy!

Shores Automotive is the premier automotive mechanic shop in all of south Florida when it comes to fantastic customer service. Everyone in the shop is so pleasant and makes you feel like family. They listen to your concerns and perform a thorough diagnostic on your car. You can be reassured Shores Automotive will only repair what needs to be repaired. I live 31 miles from the shop, and to have a piece of mind of knowing I am not being overcharged is worth my time and travel. I highly recommend Shores Automotive to everyone needing an honest mechanic. I promise you will love Billy, Tory, and Conrad.

Shores Automotive is very professional with quality work. Everyone there is so pleasant and efficient. It was a pleasure bringing my auto there and will definitely have them take care of my auto. Very honest!! It was such a pleasure meeting such nice people. I went for an oil change and they completely check out my auto.

Updated June 3, 2022:
Although Billy and team do not usually work on Land Rovers, they recently helped me by replacing all four tires, and balancing the wheels. While under the vehicle, they noticed that the lower control arms on the vehicle had cracked/missing rubber covers on the joints, and the bushings appeared to be worn. Since November of 2019 I complained about creaking coming from the driver's side front to a local Land Rover dealer. It was under factory warranty at the time. They did nothing, claiming nothing was wrong. I ordered the parts needed and had Billy's team replace the control arms on Wednesday this week. After taking off the old parts, they discovered the ball joint and the bushings on the driver's front were almost completely worn out. After the new parts were installed, no more creaking!

Even if you take your car to a dealer and choose to pay their high prices, you may get substandard service. Billy and team once again went the extra mile to ensure the safety and reliability of my vehicle. I have nothing but great things to say about this business.
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I have been a customer since 2014. Billy and his team have always done exceptional work for me and my vehicles. This shop is honest and they care about their customers. Although they specialize in BMW and Mercedes, they installed two tires, balanced all four, rotated them, and performed a full alignment on my Range Rover Sport during my last visit. Very happy with their work.

Billy and his team are truly wonderful. They have amazing customer service- so friendly and helpful. Billy was very considerate and explained exactly what needed to be done with my car. He genuinely is a very nice man. His mechanic Kyle was very polite and worked quickly and efficiently. Prices are fair and the work done is beyond satisfactory! No complaints whatsoever. I would HIGHLY recommend them to everyone! Billy Craven Automotive is a blessing!

We recently made a decision to keep our 2014 Mercedes Cabriolet as it only has 23k miles, runs perfectly and looks brand new, but needed some maintenance as it is 7 years old. After a long search we decided on Shores Automotive and boy did we ever make the right decision. Amazing group of people to work with from the family ownership to the professional staff and mechanical engineers. If you are looking for high quality workmanship at 1/3 the Mercedes dealership cost, this is definitely the shop for you. And I almost forgot todays follow up call from owner Billy that goes a long way with me too. I won't even think about going elsewhere. See ya again guys.

Billy and his team are fantastic. Always responsive, easy and fair to work with, and lowest prices I have seen.