JCPenney

What a nice experience shopping in this store. The lady cust service rep by the name of Sylvia made our shopping experience so pleasant. We were visiting from Canada . Thank you again

Enjoy the store, helpful employees to find items. Great jewelry, but no place to get eye exam or glasses

Great store with some good deals.

This place is awesome! I think I haven't been to the mall in so long I forgot how cool they are. They've got a ton of things other than clothes. Hey Carrie everything from shoes to gifts for dad to jewelry and luggage and all kinds of stuff. I forgot about how cool it was to come here. If you haven't been here in a while, you definitely got to give this place a shot!! Plan to spend some time and spend some money, too.

Don't ever leave. Stay right where you are. Stand your ground. Put your shoulder to the wheel and keep on providing that Service with a willing smile and cheerful Spirits you all truly are.
JCP, our favorite back-to-school family summer vacation tradition at the Flagstaff Mall :) good times in the CREEKERhood #ARIZONAHASITALL

It's JC Penny. I am from where their headquarters moved to in the 80s so I have a long history with them. It's a lower mid range department store. this location is smaller due to city limitations and does have a sephora inside so. even less space. I buy things here occasionally and staff are nice store is clean but it is an JC Penny so don't expect something else

Great, I mean great service. We were looking for shirts for our son and the associate who we helping there Angelica helped when we asked her questions. She was so kind and joyful when she responded. I really enjoy how she made yes feel like it was a pleasure to help. Great experience.

One of my best shopping places, always great deals and good customer service.

I had to exchange pant that were too big in the waist however none were available in my size. The clerk suggested I pick another brand that fits. He was friendly and very helpful and made the exchange.
Price's are good, products even better. Great service. And a big and tall men's section! It's first on my list for shopping in Flagstaff!

Was good to see JCPenney's again. Haven't been in there in years. It felt good going in there again but the mall has changed a lot. I just hope they don't close it down like they did to Sears. And a lot of the stores close down. I'm going to go in there more often and Shop back in there again. The employees were treating me well too as well.

Love it when i get the coupons and deals. I never pay full price and the credit card usually will give you a 20% off on your purchase. I like to buy my 8 and 6 year olds sons' jeans here. Arizona brand lasts them longer.

I'm raving. I absolutely adored this JCPenney. It was dark and gloomy outside, the store was nearly empty, and the customer service was impeccable. There were bogo deals on almost everything in the store. Leaving it felt like waking up from a dream.

Loved shopping here, great prices.

One of the best department stores that has stood the test of time. Clean well organized departments make for easy and timely shopping. The salon is conveniently located in the back where parking is close by. Each of the stylists are professional, courteous and well trained in a variety of current styles as well as good ole standbys. While other shops may come and go, it's nice to know that the Flagstaff Mall will have JC Penny's for a long time come.

Always love JC Penny

Janice Montaya did an amazing job cutting my hair! I had lots of damage on my ends, and I had a very specific cut that I wanted, and she listened and made it happen! It looks perfect and I love it! I will definitely go back!

The salon is excellent here. I've been taking my wife here for quite a few years now.

Friendly n great service

I highly recommend Franchesca for a Baylage, cut and style. She is patient, informational and very friendly. She went far and beyond for my daughter hair. I greatly appreciate her input and her visual approach on what would and wouldn't work. She keeps her work area sanitized. Awesome job Franchesca

One of the cleanest and organized Jcpennys I've been to. They also have the best deals. They have a huge clearance section. I love that they have Sephora now. I always use the website to check for coupons. I also usually get a coupon texted to me weekly.