Candlewood Suites St. Louis - St. Charles, an IHG Hotel

Staying 2 nights visiting my daughter at Lindenwood University. Rooms are clean and the establishment doesn't smell of cigarette smoke or any other smells. Enjoyed my quiet stay.

Candlewood has always been my favorite to stay at because of the convenience of being able to cook since most of my stays are 4-12 weeks . Never had any problems until stay at the St. Charles ,Mo. location. I had to ask EVERY single week to have housekeeping go to my room. My scheduled day was a Monday and it always ended up being Wednesday sometimes even till Friday before anyone went to the room . I called IHG after week 4 and complained because the management/from desk told me every Monday it would be taken care of the next day but never was. The last 2 1/2 weeks I was there nobody ever attempted to clean my room and management even knew the first day of the last 2 1/2 weeks it hadn’t been taken care of because she asked me and AGAIN said she would have it taken care of but it never happened. Leadership/guidance is so very poor there . This hopefully doesn’t continue at my next Candlewood stay. I suggest to anyone staying more than a couple of nights at this location to look for something else.

The location was the best. Pet Store, Grocery, Dry Cleaners and McDonalds within walking distance. The staff was so friendly and helpful.

Wonderful place to stay with comfortable rooms. A little confusing to get to by GPS but not blaming the hotel.

I've stayed there twice now passing through for work. It always seems very busy with all the cars in the parking lot however it's very quiet there. The rooms are set up like studio apartments so if you're staying for more than one day grab some groceries the cupboards are filled with all the dishes you need.

A friend is staying there while working in town. The rooms are awesome with a kitchen also.
They are remodeling so I will assume that the new rooms will even be better.

Remodeling is 90% done. A great value and affordable.

This is the 1st hotel that I've stayed at that has a full kitchen in the room. For the price of the room with the kitchen is also nice.

Pat went above and beyond at 2am..... Definitely will be coming back. Thank you Pat, I appreciate the customer service

Good hotel kitchens Inc

Rooms were spotless, The staff was helpful, competent and friendly.

Everyone is friendly and very helpful

Staff is so friendly

Cool place for the most part