Forshaw of St Louis

Forshaw of St Louis is terrific! I live about an hour out of St Louis so it's easier to order online and over the phone. I trust them as I have purchased several items there before - This morning My new natural gas grill was just delivered! The guys took the old one away, and brought in the new one, set it up, showed me how to use it and that was it! Perfect! I have no boxes, nothing left to clean up or throw away they did it all! I would definitely recommend them!!

What a great total experience we had shopping at Forshaw. Joe (our sales associate) was very informative. He answered all of our questions and there was no high pressure sale. Patrick and Caleb I sat alleys our umbrella. They were both very pleasant and showed us how to operate the umbrella using all the features. When we are looking for any product Forshaw offers, they will be our first stop. Great sales force, great installers, and great customer service!

I am greatly satisfied!! The employee was on time, he was knowledgeable/professional and kept the area he was working in neat and clean. He worked hard in getting the fireplace working - making several calls for advice, even contacting Heatilator (which helped tremendously). Forshaw IS the go-to company. 2-thumbs up with 5 stars.

I came into the store to get new gas fireplace logs, as well as a new ignitor. They had a lot of displays to choose from in their showroom. They made it easy. Installation was also quick and easy. Really happy with my purchase and the service from Forshaw.

We always find what we need here. Large selection at various price points, sizes, and aesthetics. If they don't have it, they can order it. Come here first and last for your fireplace, outdoor furniture and grills. They have every accessory you can imagine from fireplace, outdoor clocks, to grill covers/accessories, to fireplaces, pokers ect. Staff is always friendly, helpful and efficient. Building is clean and much larger than it appears from the front.

Awesome after-the-sale service at Forshaw! Kathy Rhodes has been fabulous in helping me troubleshoot and resolve any issue I've had. Can't recommend them enough!!!

Was interested in fireplace inserts and thought we would try Forshaw. Met sales rep Emily - very knowledgeable. Informed us of a lot of the intricacies of inserts. After thinking about it (they're not inexpensive) and after visiting two other stores, we decided on Forshaw. First, an estimator comes to spec out your situation. After down-payment (fall 2022), installation is then scheduled for 4-6 weeks out. On installation day, we had a crew of three arrive at about 7:30 AM to install 2 inserts. Job was completed at little past noon with comparatively little dust. We were fortunate in that utilities (gas/electric) could be run in the garage or through the ashdump so as to create and uncluttered appearance. Each insert has its own dedicated (paired) remote control. Our inserts can be run battery-operated (4 AA batteries each insert) during a power failure so as to provide some heat in the house.

I love my fireplace unit and Pat was such a kind and informative person. He cleaned out the old unit and put in the new one perfectly. He cleaned the area after the job was finished. Love my fireplace again.

Pat did a great job of installing our new fireplace logs. They look great and we're very happy with our Forshaw experience.

The quality of the product AND the quality of the service here is A+. Noreen & Shannon were so sincere and helpful. We recommend Forshaw to anyone and everyone!

Our Forshaw service rep Pat could not have been any friendlier. Our installation was professional done and Pat took pride in his work. Couldn’t ask for more.

Great experience with the team here - we ordered a Cantilevered Umbrella for our new deck, it was in stock in the color we wanted. Delivered as promised, on time, set up was quick, gentlemen were very nice, explained how to use the umbrella and cleaned up all the packing. Couldn't have asked for a better experience!

Installer was prompt, courteous and professional. Installation went smoothly and we are very happy to convert our old gas fireplace to remote control.

Initial purchase of two chaise lounges for the patio resulted in the lounges being warped. Forshaw's contacted the manufacturer, and got us two new lounges which are structurally fine, and covered by the warranty. We were disappointed with the delay, but very pleased with the final result.

Every aspect of shopping for pool/patio furniture at Forshaw of St. Louis was wonderful. Shannon did an awesome job of helping us find just what we were looking for. The delivery and customer service was 5 stars!

The staff called in advance to inform us of the delivery window and the delivery was within that time frame. The long-time Forshaw's employee was knowledgeable and friendly. The summer college student assisting him was very mannerly, well-spoken and enthusiastic about his employment with Forshaw's. The delivery team was pleasant and accommodating in setting up our patio table and chairs, adjusting the table and chair legs for balance. Forshaw's can be proud of this team!

The customer service at Forshaw is outstanding. Kathy Rhodes goes above and beyond to make sure her customers are taken care of. I have been to other similar stores. If quality, customer service, and price are important to you, Forshaw is the place for you.

The Forshaw servicemen, Shawn & Thomas, came today to install a fan in my gas fireplace. Since I had recently moved into my home, I was unfamiliar with the operation of the fireplace. Shawn & Thomas patiently & respectfully explained the parts of the fireplace and gave me several tips about its operation. They were friendly & arrived on time. I highly recommend this company and these servicemen in particular.

excellent variety of merchandise, knowledgeable salespeople, very professional and accommodating installation

Forshaw has been wonderful in helping us close new gas logs and beautiful new doors for our fireplace. From the sales force to the technicians they were friendly, helpful and professional.