Wallis Warren American Family Insurance

Wallis and her team provide the highest level of customer service. They presented various cost effective options to meet my insurance needs. I would highly recommend them.

This is the best insurance office that I have ever dealt with, all through shopping rates and going to all the major providers nobody comes close to the service that I have received with this office. Good pricing too, and the level of care that I received through this has been second to none. I have an ongoing 14+ strand email chain of questions and well explained answers on a simple single person auto policy that is not bundled. I am a small account for them at this time in my life and I felt as if they treated me like the only one they had. Amber has been the one helping me and taking the time and giving the effort to explain the things that might be confusing that I didn't ask about, recommending levels of coverage in a very polite and not forceful upsell type manner. She was always prompt with replying and never felt like I was a burden for requoting the same policy 3 or more times to try and get the monthly rate down. I received a hand written card in the mail just from reaching out for a quote - This office cares about their customers! Amber and this American Family insurance team has not only earned my business, but my respect, trust, and admiration. Kudos to the Eureka AMFAM office and how it operates!

Very nice people to work with. My basement flooded and I had support all the way through the process to get it back to normal. Great coverage and service!

I highly recommend this office for any of your insurance needs.

Wallis wrote my first auto policy at 16 and here I am 22 years later working out of the same office. It is an honor to work with an incredible staff that is dedicated to protecting the people we love most, family. Thank you Wallis! I look forward to many more years.

Amber went above and beyond to help us get new rates for our home and cars. Very nice and easy to work with.

The staff is extremely knowledgeable and ready to help. It's not easy to find a team so passionate. I'd recommend them over and over again.

Friendly and attentive staff that really assisted me in finding the right policy and helped me understand what I needed.

Very professional and Amber went above and beyond . Thanks for all you did .

Amber Phillips, a sales specialist in the office, is an excellent help with all policy questions!

Tim is always polite and willing to help. I couldn't ask for a better and understanding agent.

Great team to work with

Very good food.

Very rude

UPDATE:

Apparently my review was looped into this generic response by the owner. My review is authentic from my conversations with their staff.