Regions Bank

I have been knowing Chip since he worked at the Dedeaux Road branch and I trust him and anyone that he is associated with. Great group of people at the Cowan Road location. A plus service.

I couldn’t ask for a more pleasant experience! I was greeted immediately and explained my situation about an account. Within minutes Taylor Morse was helping me. He explained to me what he could do and would follow up with me. Within an hour he called me and had my situation resolved! Thanks to everyone at this location for their help.

Excellent service. Short wait time. Friendly and well informed employees.

Miss Stephanie at regions Bank on Cowan Lorraine Road really helped me. I had talked to two other people on two different days about the fraud that was done on my bank account and they did not explain things as thoroughly and get things done and make me feel secure that my money was OK like Stephanie did. Thank you so much Stephanie and regions bank should be proud to have you as their right hand man thank you so much

I absolutely love this place! I opened my account here about a month ago, and the staff is amazing! I closed my account at Wells Fargo, and my fiancé closed his with community bank, because we were so welcomed and we're treated like family. They do close early, but so what? I go on my lunch break and have never had an issue. I love it!

Great Bank! Great people! Easy to bank with!

Very Helpful & Friendly!

Staff is always very friendly and professional. I have always had a good experience at any branch.

good bank but i think they close at 4:30

I drove over to use the ATM which is out of order again.

Fees fees fees, nothing but fees, if something makes ur account a little negative, they charge at least 36, then 36 on top without gap, there's 36, 72 and $108 fees, the worst bank I've ever seen, had or anything. I'm done with them, I'd rather carry 500 in cash than put 1 cent in this bank. It's not a bank actually, it's their pockets.

Literally one of the worse branches I have ever visited, if you want poor customer service, a follow up answer of they don't know how to resolve issues that happen within their own branch, and 60 day plus wait times to fix your payments they've submitted wrong, then by all means this is your place! I would rather put money under a mattress than step foot in this location again. I'm beginning to think the employees train themselves. This branch has me in search of another bank to use entirely I'm done with Regions.

I cashed my check there every way because it is a payroll check I waited 20 minutes nicely and line while they waited on one person they close to Wyndham I just asked them if they would have another teller to help me they recommended I go somewhere else and cash my check after waiting 20 to 25 minutes I made the comment to them Walmart always cashes it but how stupid are they they charged me $6 6 * 52 equals what on a bank that's already there money then $2 fee for a check so you do the math and how much money they lost because they only had time to have one teller the manager was the rudest person ever spoke to and recommend I go to another bank when I was never even rude I just asked how long it would be the most rudest embarrassing situation there is

Been with regions for 6 years and never once had a problem until I went to this one. Ive spent three days going up there but they are closed early or they don't answer the phone. I have to drive about 30 minutes to get too this bank because it's the closest one around and one day I drive there and I pull up about 5 minutes from close and some fat lady behind the window jumped up and ran out of the door letting me know that i wasn't worth her time. If she would have answered my question that I needed to ask then I would have only made two trips in two days not four trips in four days. Although the woman was rude I do find it a bit comical that I've never seen a fat lady run so fast. Here is something that would be nice, maybe we should be able to transfer money from a cd account to our checking or savings and maybe vice versa. This would help employees get out early and not have to worry about breaking a sweat when they run out the door.