East Carolina Lincoln

Well I never experienced anything like that before the customer service was awesome. When I was approved the celebration was great it made my daughter and myself so excited. Will was great as well, he had great customer service skills. I will send my friend to you guys if they are in need of a car. And I will be back to you again. Thanks

I just want to share a special word of thanks to Mr. Jerry, the shuttle driver. We had our van in for a repair today. My son is a "little" (ha) excited about his birthday coming up and he was telling Mr. Jerry all about it. Mr. Jerry was an excellent listener and went above and beyond his duty. Thank you so much, Mr. Jerry for showing such kindness and courtesy.
I also want to thank Chance. When we got back to the dealership we still had some time to kill, so we walked out to the sales lot. I am considering a different type of vehicle from what I am used to. I learned a lot today by talking with him that I would not have known otherwise. He knew I was not in the market to buy today, but he still took the time to answer my questions and even let me test drive one. I will definitely be back when I am ready for another vehicle.
I have been a customer here for nearly 10 years and throughout the years have been consistently treated very well. I think I have been to every area of their dealership, sales, finance, parts and service and even the body shop. Thanks to all the staff at East Carolina Dodge for the incredible service you provide.

This place is a quality operated place and Ken who was my service representative on my vehicle took every effort to complete my vehicle with care and excellence care. He kept me up to date with the progress of each phrase of repair for my vehicle. I will be back for regular maintenance for Ken to keep the mainteance on my vehicle. He is one of the best I dealt with at this company.

We have had nothing but good service & attention here at this car dealership. Donald is extremely attentive to our problems when they occur. Normally when you do not purchase a vehicle from that dealership they do not take much interest in helping you, but EC Lincoln/Chrysler goes out of their way in looking after us.

Very helpful staff! Got me in and out without any hassle. They are busy so get there early and they will get your car in.

Ramon my service specialist always stay in contact with me take care of my vehicle and treat my vehicle as if it's his own and treat me like family
the manager and Tonio always take care of me as well all the service guys there

Great service was notified at every step of the process. Convenient customer pickup available loaners available just a great place

I had a recall and was very pleased that I didn't have to wait they gave me a rental car to go shopping.

Very courteous dealership! Informative and helpful, thoroughly enjoyed my service experience.

Great as always! I buy my cars there because of the great service department!!

Brian Pierce was a great help with our new Lincoln today. He's a pleasure to work with.
Thank you

We purchased a new 2018 Jeep! Awesome Sauce customer service

Very personable, they do a great job with my vehicle

Always a pleasure to go there. Employees are nice.

Love the service department. In. Out. Job done!

I'm gonna be Batman.

Great service on my car.

Good place to find a new car

Great place to do business with

Great dealership and service department