Hines VA Medical Center

Was recently an inpatient after having cardiac stents placed in the care I was received was excellent. I’ve seen the Care being a nurse at the private hospitals in the city of Chicago, and I feel the care they give it Hines VA outweighs and outdo the care in the private sector, since the private sector is only interested in your money.

Excellent medical care and treatment o veterans. Anything from medical to social services to housing can be addressed inside. Extremely clean facility that is always expanding. Transportation is provided free of charge. A most for any veteran. Expansive facility with many buildings that offer a variety of services to meet any veterans need.

I work at Brookdale Senior Living and Vanessa Amelio-Hering was helping me get paperwork for one of their patients. She was AMAZING. She was quick, efficient, very friendly, and had great communication with me. She really went above and beyond to help not only myself but the patient so they could move into our Community.

Endoscopy/colonoscopy on 7/28/2023. Check in nurse (Maria) was great, took the time to explain everything. Procedure nurse (Dennis) also took time to explain. Dr. Brunnings went over the whole procedure step by step to remove any of my concerns. Because of the three of them, I felt very relaxed and confident in the procedures.

After being completely land blasted by the Physicians Immediate Care, I drove to Hines ER. The service to Vets is above and beyond. If you are a Veteran, PLEASE use the VA Clinics and Hospitals. Very little wait, esp compared to civilians and they treat Veterans top notch....

I drove to Hines VA Hospital after I walked out of Urgent care. Urgent care told me there was nothing wrong with me. It was a 30 minute drive, within 10 minutes a nurse took my vitals, 10 minutes after that a tech completed chest XRays. While waiting for my XRays a nurse provided me a COVID and Flu test. I received XRays and was diagnosed and treated with Pneumonia in my lungs. I was in and out and fully treated in approx 75 minutes with my antibiotic and script. I walked out of the VA hospital last night and thought - I will never Use that Urgent Care facility - Never. VA ALL THE WAY

THANK YOU FOR YOUR SEFVICE AND GREAT ATTITIUDE TOWARDS VETERANS

My dad has been rcving oncology care here for awhile. Dr Henry is amazing and so patient. While he was hospitalized he rcvd great care. Dr Cohen and her team checked in constantly and listened to any concerns we had and addressed them quickly.

Mr. Levell with patient escort helped me have an easier experience navigating Hines VA today! I appreciate the wonderful staff and escorts hired like him daily that keep that VA functioning. You never know how you can make someone’s day. His patience to walk me to where I needed on such a difficult day completely turned my day around.

This review is for how Hines VA handled my emergency visit with Covid nothing else. After going twice to Edward Hospital in Naperville and being sent home both times with low blood oxygen levels when sick with Covid, my VA nurse said I needed to just get to Hines. Barely able breathe let alone walk I got a ride to Hines and went to the emergency room. My blood oxygen levels were as low as 67% at this point and the emergency staff immediately took care of me, got me to the ICU and put me on oxygen. Shortly after they got me set up in a room and the nurses took care of anything and everything I could possibly need. The food was excellent too and within a few days I was finally able to go home. Thank you Hines staff you made one of the most difficult times in my life much easier.

I just recently moved to I.L and setting up an appointment through the Joliet center has been nothing less than a nightmare. After 3 failed attempts at setting up an appointment, and then setting up an appointment with a completely wrong specialists I had enough and called the Hines VA Center.

Lisa, the triage nurse in the MH department at Hines has been a saint and has helped me out tremendously! In my opinion, she should be recognized for her performance. She not only addressed and corrected the issues that Joliet caused, but went above her duties to then follow up with me on day of appointment to make sure everything went smoothly for me.

I can only hope the Joliet facility can designate their concerns to the employees that speak with the Veterans first-hand and assist setting up their appointments. First impressions can mean everything when it comes to the care a Veteran receives.

I go here 2-4 times a month. I am treated with respect . 90% of appointments are good and I get the care I need. The only negative thing I can say is that the policy of no pain medication (unless you have terminal cancer) is cruel and inhumane to veterans. I realize the VA is under a Congressional mandate/ order that they must obey as they get their operating budget from Congress. That being said, we should not have been lumped in with heroin and Fentanyl abusers/overdoses. Unfair.

One of the oldest VA hospitals in the area, but care, doctors, staff are up to date.
The campus has many buildings. The first building is still in use, mainly for offices. The rest of the campus has many buildings that are newer to new.
Valet parking- FREE
In my 20+ years I have always was satisfied with my care.
Like all VA hospitals there is a medical school near by.
There are Many services in addition to medical care.

Update 19-11-28
Cameras not allowed.
The main entrance building 200.
Valet car drop off.

Please note.
The entire grounds and buildings policy doesn’t allow smoking.

Kudos to Cafeteria Staff from the cooks, cashiers, janitorial and all the VA staff that helped me locate it and return to the 8th floor.
I joked with VA employees in the line with me and they didn't take offense. It made my wait a little easier. You never know what a person is going thru. Thanks VA staff.

Hines in Hines IL is my favorite. JessieBrown and Cleveland are also are on my list of VA hospitals that have served we with excellent care. Tell your elected representatives that VA is the lifeline for those who served our nation. Thank You

I've received my Healthcare from this facility for years;after two enlistments in the Army. I wouldn't have it any other way.

I’ve always had excellent care at Hines. Appointments are easy to make. The range of services offered to veterans is outstanding.

I love this place because we don't have a time clock to punch in. Our medical teams of nurse, physicians and medical staff all work together to get the job done. Every one comes to work with a smile on there faces and gi e hello in the morning..great please to learn..

It is great to see health care providers genuinely care about their patients. I would recommend all veterans utilize the services provided here.

All people have been excellent doctor nurses and receptionist.exceptfor eye doctor who seemed to have a problem with me seeing a outside glucoma specialist

Remember you will be asked about possible virus infection. Leave a little early. So far about 3 minutes at not peek times.

What a great hospital and doctors. They really care.