IncrediPets Market

I absolutely adore this pet store. I am beyond grateful for the incredible service and care provided at the Family Business, Incredipets Market, you guys a true gem and the best pet store for pet owners. I have been coming here for over 2 years with my Shih Tzu, Krasivaya, who absolutely loves this store, as do I. The staff, led by the knowledgeable and friendly Selina, truly go the extra mile to make sure our pets are happy and healthy. During a particularly cold day, Rachel went above and beyond by helping Krasivaya try on 7 different pairs of boots to ensure she could finally go outside to do her business. Everyone here is very kind, dedicated and always gives the best care and the best solutions.

The selection of natural treats and human-grade foods at Incredipets is really cool to see and you won't find it anywhere else. We especially enjoy Stella and Chewy's Gently Cooked selection of Whole Foods. The variety of soy-free options available has had a profound impact on Krasivaya's diet and overall health, and she was finally able to come off of her prescription diet :). And for special occasions or I love you occasions they have the cutest little bakery where we always stop by to pick up Krasivayas cake (I'll include pictures & video below)

I truly appreciate the personalized attention and recommendations provided by the entire staff and family, who truly care about the well-being of my best friend and fur baby. As a pet care taker and lover of animals I highly recommend Incredipets to any pet owner looking for the best experience for their pet. Overall this market is inviting, exceptional and beautiful to see. Makes my life and Krasivayas life a lot more fun being able to shop here lol. Happy pup happy life! Thank you Incredipets for all that you do!" - Kris

I highly recommend Incrediipets for they truly care about their customers, especially the furry ones!! Customer service is significantly excellent. Maddy, a customer service rep, was very informative and friendly!! She took the time to listen and answer questions. The food she recommended is nutritious, my dog and cats love it!!

This place is great! Their staff is super kind and extremely informative on products that are best for your pet. They have helped me make many decisions for my dog who has crazy allergies. They are always the first place I go when I need something for her 🫶

Love coming here. The staff is so friendly and always willing to help! I especially love the self wash room it makes it a lot easier to get the dogs clean.

Very knowledgeable and friendly staff. Expansive raw frozen & freeze dried food selection. They carry hard to find products i.e. limited ingredient frozen raw rabbit patties for dogs with extreme food sensitivity. Selena is amazing! It was very inconvenient for us to purchase cartons of raw frozen food weekly for our two dogs so she got us large tubes of the same food eliminating the need to purchase weekly. The best part is IncrediPets has a pretty large delivery radius so my fur babies can stick to their heathy diet no matter how busy I get!

Great place to shop for your pets. The staff that work here are knowledgeable when it comes to pet products. It was my first time in and Lily asked me if I needed assistance and she was able to help me find exactly what I needed for my puppy.

I have been going to IncrediPets Market in Waterford since they’ve opened . They only carry quality foods ,treats and supplies there , and the knowledge of the employees makes it even above and beyond other pet specialties stores . I have moved away from that area to Rochester hills , but it is well worth the drive to go back for my pet supplies . The quality of everything the store stands for , puts it on a higher level in comparison to others. If a dog food that i go there to get is sold out , or backordered , I have received texts from employee Rachel, letting me know when it will back in . She follows through making sure of customer satisfaction . Rachel represents what every company would want in an employee!!. .
Also in the cold winter months , the owners daughter would deliver my orders for my pups . I have such positive appreciation for this company, from the knowledge each employee has , to the compassion they show everyone, the cleanliness of the actual store . If you want the best for your pets , IncrediPets is what you’re looking for .

HUGE selection. Friendly and helpful staff. Very clean. Tons of great brands with their whole line, not just a few options.

Absolutely love this store!!! Every trip they go above and beyond with their service. I’ve never gone in and haven’t been greeted or asked if I need help. Staff? AMAZING!! Products? AMAZING!! I have a chinchilla and a German Shepard and I will always get their things from IncrediPets every time!! 👍❤👍

Stumbled upon this place on accident and it was the best accident that could’ve possibly happened! Everything about the store is great. The staff, the cleanliness, and the amount of stock! I have been in here dozens of times and I am always greeted by the super friendly staff and always asked if I need any help. Twice, while being pregnant, staff has offered to carry heavy bags of dog food into my car without me asking….Where else can you get service like that? The staff is also very knowledgeable in products and will help you find exactly what you’re looking for. I would recommend this place to absolutely anybody with a pet, even if you have to drive further out. Such a gem!

The best pet store period!
Family owned and always so helpful and knowledgeable about the products they sell. I've been shopping here since they were off Union lake road. I know I can get quality pet food and supplies here. And don't forget the best groomer in town!

I think I’ve been visiting this family owned pet store for a couple of years now and I must tell you it is not a chain. It is not PetSmart it is not pet supplies plus , the staff here is always around to help you . They don’t sell you the dog food that they’re gonna make kickbacks and they sell you the dog food that your fur babies actually need. They are so knowledgeable and professional and it’s a young and youthful staff. It is a joy to go there. I have had to change my labrador retrievers foods twice and have had no issues with Rachel’s expertise. The staff are so helpful and they actually care about my pets and I I give them five stars plus!!

I just received some very amazing and knowledgeable information on taking care of our dogs digestive needs!! He’s been experiencing some tummy issues and was recently diagnosed with pancreatitis (also has Cushings and kidney issues). We’ve been watching his diet but he woke up today with tummy gurgling again! We took him off of all of his medication back in the spring as he is almost 14 and we just want him to enjoy the last years of his life. (We’ve been told we are lucky to have had him this long!) Today at IncrediPets I got him some very healthy choices in food and will be completely switching him over and no longer giving him prescription foods. I forgot to ask the young ladies name that helped me tonight, but I can’t thank her enough for the info she shared! And I might add, she really knew her stuff!
I also take our dog to get groomed there and we love Young! She is so loving with our dog!
Such an amazing and loving staff! Thank you all so very much!!!

Incredipets in Union Lake is my new favorite pet store! Well stocked and the staff is knowledgeable and super friendly. I take my dog with me and of course he loves it too. Recommend!

Our puppy loves this store, thus, we also love this store. Our go-to place for food, collars, etc. Prices are reasonable; they even gave us $5 off our first purchase!

This is the best pet store! All of the staff are super friendly and knowledgeable. They are all always willing to help. All of the food is good wholesome ingredients, I will never go to another pet store again.

Great place to get your pet supplies all of the people that work here are kind and always willing to help. As well as knowledgeable about the products they sell.

Fantastic place to get all your pet needs. The staff there is wonderful Very kind and helpful very knowledgeable great place!

I 💕incredipets! I have an adorable, picky Yorkie/Pom, Their selection of healthy pet food and treats is incredible ;) The staff is super helpful and friendly!
I especially love their grooming, Young is outstanding❣she always transforms my shaggy doll of a Yorkie Pom into such an adorable cut, he smells so hood and his coat is so soft, nails and everything are always perfect! I would highly recommend shopping and grooming for your furry friend at Incrediperts!
Thank you for always taking such good care of us 🤗

Rachel was very helpful in identifying what would be best for my dog and didn’t try to “sell” me on anything. The health of my golden retriever has greatly improved.