Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing sent me the most amazing and polite professional today to save me from a totally stopped up bathroom sink. His name is Dominic and he worked very hard and was successful in clearing the blockage. It was not an easy task!! Many thanks to this nice gentleman for helping me today!!! Thank you, Dominic!!

Will definitely use Roto-Rooter again. They came out same day within a couple hours. Fixed issue right away. Would highly recommend them

Kind and professional service. We had a backup due to roots growing into our pipes. Dominic got the problem resolved quickly!

Jacob, our technician explained what he was going to do and afterward explained what he found. Service performed and I am satisfied with his work.

I called today they got me in within the next hour. Also the guy that came out was very nice and honest. I highly recommend this place

Garret did an excellent 5star job, give him a raise, thanks again, you have a new client now.

So thankful! My bathroom sink wasn't draining, and my own attempts to clear the clog failed. I called Roto-Rooter and they got a qualified professional to me in LESS THAN 24 HOURS- and it wasn't even a bad or dangerous leak, just a minor inconvenience that they took seriously.

Everyone, and I mean everyone, I interacted with was kind, professional, and knew what they were doing. Jenny got my concern out to George right away, and he called me back to set up a technician appointment not even 20 minutes later. At the appointment, Jason called ahead to share his ETA, was here promptly, and was finished in a full hour less than the planned time frame because he was so knowledgeable and proficient. He was even happy to let my dog be his helper. Jason had all the necessary tools on hand and examined the drain lines in my basement just to be sure he took the right care with my 100+ year old house. After the fix was completed, he left me with some remedies to help keep my drains clear, and a 30 day window to call back in case something goes awry in the meantime -- really don't see that happening with how thorough the job was completed, but very good to know!

I know if anything like this arises again, Rotor-Rooter Plumbing will be my first and only call.

Quick turnaround with scheduling on straight-time with Customer Service. Technician diagnosed drain issue promptly and developed a solution for clearing of roots within drain line. Technician provided detailed explanation of solution. Technician acted professionally and treated my home with respect while on site for service. Pricing and payment options were clearly discussed prior to any work being performed.

I would absolutely recommend this company for your emergency needs

Had a clogged drain on a Sunday night of a holiday weekend. Roto Rooter was able to send a technician out early Monday morning. Jason was very professional and kind. He helped move items that were blocking his work area and did not try to overcharge me by suggesting services that I did not need. He was quick, answered all my many questions, and cleaned the area before leaving.

Highly recommend Roto-Rooted. Not only did a technician arrive within 2 hours of my call, he provided an upfront and honest assessment. Had the sewer line Jetted and everything draining perfect within 4 hours of my initial call. Both employees were profession and we had very little post-service clean up. GREAT SERVICE!

Top to bottom, this company was incredible. We spoke with someone last night , Yani, who was on call for the weekend; he assessed our situation and talked us through options that might need to be explored so we had a price point going into the normal workday hours. When I called at 8am, Diana was absolutely incredible (listening to my sleep-deprived attempts to discuss the history of our home and our situation) while talking us through the next steps (being contacted by a dispatcher and having service between 2-4). Jordan called shortly before 2 and advised he could have someone here within half an hour - down to the minute, Jason arrived and was an answer to prayer. As two new first-time-homeowners, we had no idea what to do about our basement taking on water; Jason explained everything as he was doing it and made sure we were aware of price points as we went along, and explained everything to us in a way we could understand. I told him before he left, he spoke like a dad; I felt comfortable with how he engaged with us and made sure we were informed every step of the way - and was honest about temporary fixes versus long term repairs we’d need to make down the road. I cannot express our gratitude for him and the company…we still have some clean up to do from the rain in the basement, but he cleaned our floor drain like a champ (literally snaking and pulling roots out of the ground)! Thank you Yani, Diana, Jordan and a Jason! We are so grateful! -Matt and Ashley Haan

It's an absolute pleasure to leave a great review for Jason from Roto-Rooter. I called this morning and he came out promptly today to diagnose a water leak and drain back-up in my basement, which happened only a week after moving into my new home. He was professional and courteous. He cared not only about the job, but also took extra steps to make sure my floors stayed clean during his entire time in my home and arguably left my bathroom floor in a better condition than it was when he arrived. He thoroughly educated me on the plumbing issues I had and didn't seem at all bothered by my many questions. I felt he was truly honest and totally trustworthy. The total price I paid today was very reasonable for the work he did. Although I hope I never do, if I ever have another plumbing issue, I wont hesitate to specifically request his help again.

Called because I had a massive plumbing issue, Garrett and the team from Roto-Rooter were absolutely great. Took time to explain everything to me and did a great job. Replaced all the old pipes, took the old toilet away, installed a new toilet, and even came out to check on things over the weekend when I had a small problem. I have another project I will definitely be calling Roto-Rooter for.

I have never used Roto-Router before, but had an emergency situation with the main drain line from the house to the city system. The technician, David Munoz was prompt in responding and did a great job. He even explained the process as he worked and was very personable and professional.

Jason, our technician, was extremely professional and courteous. He took extra time to explain the cause of our drainage clog issue not to mention he solved the issue quickly. Oh, not to forget that he arrived prior to the scheduled time. Easily 5 stars

I received service from Roto Rooter today and my service was beyond exceptional. I scheduled the same day of service. Brandon and Dillon were very kind and informative. I recommend this company to anyone experiencing issues with plumbing. Thank you.

Within 2 hours of calling to set up an appointment I had two professional and personable workers out to my house and had the problem fixed within an hour! They even threw in a $25 coupon just to help. The price was less than I expected and my weekend stress was gone before the weekend truly began. Definitely recommend them to anyone looking for plumbing service!

Very prompt and knowledge ohis work.very professional. Would call again. Thanks Jake

The experience was great from start to finish. Tiffany in the office called at exactly 8 am like I was told she would, got me in the earliest time slot and scheduled. Shortly after, she connected with me again to let me know she could get me earlier, great! The technician, Greg, was very kind, prompt, and accommodating. He spoke to my home warranty several times as requested and was very helpful. Quick fix and cleaned up nicely. I would definitely utilize this company again (although I hope I don't have to :) )

Brandon was awesome! Though the repair was more extensive than what either of us anticipated, he was so on it.
He actually stopped a pipe leak with his hand. He also went above and beyond in cleaning the mess in my basement. He is a commendable young man.