Memorial Healthcare Family Medicine (Durand)

I seen all these bad reviews and I was skeptical, but these doctors are great here. I am so thankful that I chose to go here. They really helped guide me in the right direction. Thank you guys so much. The nurse was wonderful and the doctors thank you. I’ve never had a doctor help guide me this much. Thank you.

The staff is very friendly. It's clean and I feel like the team really cares about you.

Dr. Gaitonde is great! Super friendly and knowledgeable. Always takes his time in the room, I've never felt rushed or embarrassed to ask him anything. Also great friendly staff upfront too, never a long wait from signing in to getting out and on my way.

I've only been to see my doctor once so far and I've already had blood work done, x-rays and a echocardiogram. I had been trying to get helps from doctor's for 10 years. I'm so happy I found this place and Brian McArthur. He's been such a great help. And now I'm finally getting answers about my health.

I've had nothing but great and attentive care with Memorial Healthcare's system, but especially with Dr. Gaitonde.

Very kind and caring nurses and doctors!

Never a line ta wait in.

Dr. Rankl is wonderful!

Very helpful only problem is my dr is always gone on Wednesday and can pose problems if I have to get med refills

Great Dr., Incredibly rude reception staff.

Says they open at 730 nope not til 8 please change this

Warning: Deceptive and predatory billing practices! I went to urgent care there and saw a (doctor/PA?) and received an injection for an allergic skin reaction. The visit actually seemed good. I was in and out in probably 30 minutes. Leaving the appointment room, the receptionist at the desk told me the total price for my visit, and told me that they give a new patient discount, a discount for not having insurance and another discount if I pay in full today. She gave me the total and I gladly paid in full what seemed reasonable for a visit and injection. I left satisfied and would have come back in the future. Two weeks later I got a bill for a remaining balance which was as much as I had already paid. Calling their billing number, I was informed that the price I was given was just an estimate and this was the amount that I owed! I will never recommend or use any Memorial Healthcare facility again!

This place constantly makes appt mistakes and the Dr I seen, bailed on me during a health crisis. Was not happy with his lack of knowledge and he was not happy when I became upset that after 9 years he still did not have a diagnosis. Have new Dr and problem soved!

Bery very terrible place to go to , staff incredibly rude and inconsiderate especially Amy over the phone. And they refused to provide care treatment for me. I will definitely be reporting them to healthcare department. I won’t go there even if I’m dying save your life and your time by going for somewhere else

Update:
Dr. Akbari is not personable nor did she look at my records before my visit. I have 20+ years of records at this exact facility and she had no idea of my history. Memorial Healthcare, this should be a red flag. This is outrageous. She based my hip medical decision on how I was walking into the room before my appointment and not on any examination in the room or x-rays. Absolutely horrific and terrifying that any doctor would operate like that. My advice, do not go to this clinic, and if you have to, do not go to Dr. Akbari.

Horrific scheduling. Don’t dare trying to move your appointment or you will have to wait 3-6 months. Staff are kind. I go here because it’s what I’ve always done, but would not go otherwise.

Terrible place to go and incredibly rude reception staff. The audacity of your employee to tell another employee “they got this” while turning a customer away because they were happy to tell me no is disgusting. Makes zero sense as to why you can’t do a regular, out of pocket check-up when no customers are in your building…BUT it’d be different if it was to play sports.