Chase Bank

Fantastic bank! I used to go to TD across the street, but joined here with a promotion they were running. The banker had forgotten to include my checks, so he delivered them TO MY DOOR and dropped them off along with his card in case I had any questions. Hands down, best customer service, I go in to make a few deposits now and then and he always gets up form his desk and greets me when I'm at the teller, and it's been over a year ago! I wish I remember his name but he drives a Subaru, totally best banker in the place.

I don t know why the score is low, but I really enjoy the experience there. They are professional and very helpful! Great work!

Good folks... I know it is a huge bank and all but folks over there are respectful, helpful and really nice. I miss the ol Charlie Brown though...

Great bank deposits are a breeze with atm deposits online banking app A+

It’s good bank with. Good customer service

The staff here is always so helpful, knowledgeable and a pleasure to work with!

Helping and caring customer service. Facility is top notch.

Great experience..

Prompt and helpful!

Update: Was finally able to get in touch with a banker at this branch, after dozens of calls. Really wish they were better with answering phone calls.

The branch is on the edge of getting closed. They stopped offering most services. They are not accepting telling transactions, notaries, loans, etc. I'm not really sure what they still serve.

I have had great exp with chase bank prior moving to Hillsborough. this branch has nothing to offer. They don't deal in cash , if you ask any question from the staff there, they really don't want to help/guide. I was interested to get a business loan, asked for investment plan and till today I haven't received a call whereas I was told, I'll receive a call soon from one of her colleague. The staff not sure what they are busy with, ATM there would have done the job there. no need for the people or branch there. I had my interaction with Padmalata twice. had to cancel a meeting as I knew nothing productive would come up.

Banker didn’t open up my credit card properly resulting in confusion and potential lose of bonus points (100k). When waiting for this matter to be resolved I was told others have to be helped even though I waited for more than an hour after his mistake. I was left high and dry forced to deal with chase customer service overseas. Very very dissatisfied and disappointed

Apparently, this is a “cashless” location. Was told I could use the ATM. The ATM still has a limit. What’s the point of the building? Why don’t they just put an ATM in an empty parking lot? Looking forward to using the cash at the “groceryless” grocery store and the “gasless” gas station!

Two bad experiences! I am not a Chase account holder, and glad I am not. There is no teller at this branch. Went to deposit cash (less than 200), and another time a check,they do not allow deposits if you are not a Chase account holder, as everything is automated thru the machines. Hate the inconvenience!

Every time I come to this location they always give me a hard time. Each visit the “policy” changes. No other chase gives me an issue. Hillsborough location needs to take a racial bias education training courses. I live in Hillsborough and would rather drive to the Somerville location then to deal with this branch again 3 strikes you’re out!