Zapp Insurance Agency

Great personable guy knows what he’s talking about.

Very Nice. Helpful Staff

Great service!

Was just on the phone with the apparent owner of this insurance agency and had this person go off on an unhinged diatribe towards me, a literal stranger on the phone, about an address on an insurance card. This gentleman was exceptionally abusive, disrespectful and wholly incompetent to perform customer service based business.

If I could select fewer than 1 star as an option, I would.

Mr Zapp was extremely rude and unprofessional. I would certainly recommend taking your business elsewhere. Not worth your time. ***Update. Mr Zapp recently responded to my original review with a flat out lie. Rather than rectify the situation, he came up with an elaborate story to try and make himself look good. This business is seriously trouble. I promise you it is not worth your time. Too many honest and professional insurance companies out there to settle for a dishonest and unprofessional company like this one.

This place is like a maze door after door to find a place with no guidance and old

Mr.Zapp is extremely rude and unprofessional. Found a much better and less expensive insurance at Geico.

Doesn’t except money orders when insurance company said to bring one to mr zap so my boyfriend gave bad review then he came back to make payment and was told to find another insurance company and we did we went across the street to State Farm and saved over 50 dollars a month thanks mr zap for the advice :)

These people are incompetent. They wrote me policy that got me in trouble with underwriters. They gave incorrect information about the policy. They don't understand policy terms well.

I called to get some info, the guy was very rude and unprofessional.