Pet Supplies Plus Lancaster

We've been coming here for a while for the self-service wash, and recently started using the grooming services for our two large labs. We absolutely love Phoenix! Always super friendly, accommodating, and easy to work with. Our chocolate lab is super anxious and leery of strangers, but she seems to do great with Phoenix. She even gave her little bows this last visit, and gave us goody bags when I picked up. We think the prices are very reasonable for the service you get!

So I was running close to closing time and called to see if they could hold the doors or something that was on my way and might be 1-2 after their closing. The girl on the phone was so nice and said yea just call when you get here and we can run it order out to you!!! I was so grateful to even hear they cared and was friendly about it. The employees are always so genuine and care for animals too and just makes my day. I thought this gesture was worthy for sure and this is just another reason out of many why pet supplies plus is my only animal supplies store I shop at and will continue. Thanks again see u soon! Happy Holidays 🎄🙏🪬🥰🤘

Love convenience of curbside and how happy and friendly staff always are! Also, love the cute little notes and/or treats with our order. 😊

I've been shopping here since they opened. No place has a wider selection of dog food, period. The store is always mint perfectly stocked and displayed! The dog wash is cool and the fact that you can bring your pets with you inside the store is wonderful. That alone brings smiles to everyone. i love the discounts, of course! The store mgr is very knowledgeable and the staff is ***always helpful and friendly and I'm so grateful they carry sympathy cards for pets. Bentley-approved!!!

Great service during our visit. Sales staff was so helpful and knowledgeable. Helped us fit our beagle for a new harness.

first time there super helpful Kam found coupons for seresto collars so I was able to buy 2. huge nice store very clean. happy this will be my new pet supplies plus store! Hans loves his new toy :)

A great pet store. Helpful associates. Clean, well stocked and organized. They often offer coupons.

I love coming to this store. Every staff has always greeted me and has always asked if I needed assistance. First time I brought my dog in, they all gave her much love. She even scored a delicious treat from one of the employees. Another reason I enjoy shopping here is that they carry some high-quality brands that you can't find at other stores such as Fromm. Make sure to sign up for their rewards program so you can get the member special pricing and of course coupons! For those of you who want to minimize the shopping time in the store, you can shop online, apply coupons you get via text/email/social media and pick up in store/they'll bring your stuff out to you. Sometimes, you can also find some manufacturers' coupons throughout the store next to the eligible items. My pets, Wolfa & Crepe, and I want to thank Pet Supplies Plus + staffs for saving me $$ and giving us a great shopping experience!

They have the cutest, friendliest rescued cats for adoption in the store if you're looking for a fur child/friend/companion :)

Phoenix is incredible. She cuts my two GSD’s nails, who both hate it, and she makes it a breeze. They love her, and aleast give lots of kisses after, even if they hate getting trimmed!

Great store to get my Guinea pig and cat supplies

Got our dog groomed by Breann. Amazing service and they all love dogs

I have been coming to this location for years and I'm always amazed by the variety of wonderful products. The staff is always very patient and kind and very knowledgeable about the products and what works best for my dog. I come here a few times a month and it's always a pleasant experience. I love the self-serve pet wash. The store itself is always clean and orderly which is reassuring in a pet store. I would definitely recommend this location, the staff, and this particular pet store!!

Staff very friendly young man helped me very much really appreciate it is very enjoyable going there I will go back

I like staying with an original business rather than chasing some new place with a tiny lower price or new gimmick.the employees are always interested and helping load stuff. Fun bringing the dog there too

This was my first experience at getting my dog groomed here. Setting up the appointment was easy and taking him there was even easier. Phoenix got me right in and did exactly what I wanted her to do with my fur baby. He is a shihpoo and his hair cut was spot on. When I got back to pick him up, she was there waiting for me holding him and he was happy. I have gone to other places that weren't so caring. I would highly recommend you take your pet to see Phoenix.

I love Pet Supplies plus and always feel very valued as a customer. Mike, the manager, is always so kind and helpful. Sara helped me find products that my dog loved when I was having trouble getting her to take her pills. She has been so helpful and kind every time I go into the store. What an awesome pet store in Lancaster, OH, with an awesome staff and manager! Thank you, Pet Supplies Plus!

Great service and has alot of quality products

They have pretty much everything my cat could want or need, so I'm a fan!

Thx ,staff was friendly and helpful.

The convenience of the Self Wash for my dog was awesome!! They supply everything and I was so happy to walk out with a fresh boy :) Very clean and all supplies that you need from shampoos to towels and even a blow dryer too!
The groomer even brought me a brush to use. The entire team here are friendly and helpful!