Culligan of Northwest Ohio

I have been a customer for 23 years. A couple of times a problem cropped up, I brought said problem to the attention of the team and they promptly, either reached out to me for more information or they took care of the issue. This company offers an excellent product at an affordable price and they listen to their customers. It’s good to be heard. I shall continue to be a loyal customer for another 23 years.

Great service. Provided the best solution for our sulfur water. Salesman was a little pushy, so do your research before you get talked into buying something you don’t need, but everyone is friendly and helpful.

Sales, Service, and Speed!

I went to the Cullligan of Northwest Ohio in Napoleon and I was so impressed with that whole store. The Customer Service was outstanding. From the kindness of the sales rep to the guy that was loading my van. I was just there to buy salt, what I received was so much more. I came on a day when they were running a sale and the speed at which I was serviced was just outstanding. I even got a free bag of popcorn. I was in and out in about 10 minutes, but experience I left with will last a lot longer. Thanks Napoleon Culligan for doing an outstanding job!

Great people to work with! Reacted and resolved our issues very quickly!

Great experience would recommend to anyone. They was honest with me. Telling I really didn’t need a water softener since we lived in the city, our water wasn’t terrible. But I wanted it anyways. Just to try and get more time out of my appliances. Good honest helpful people at Culligan.

Over last 15+ years always helpful friendly service

Our driver is amazing. The taste of the water is great

I love calligan water I grew up on it. The price per jug is good considering the quality of water Culligan makes. The only thing I would change if I could would be the delivery fee. It started out at $4 which was ok but now it's more than double. I'm still with Culligan because the water is just that good!

I was very impressed with their knowledge of the type of service i needed with my water. I moved into a very old home with a few different and uncommon water issues and they were able to find out what system i needed as well as everything my water contained. when i had a issue with a hose not being tightened completely it leaked water on my floor and they came out the very next day and took care of it as well as give me a fair credit for me renting a industrial carpet dryer. great service and great people to deal with as far as sales and techs. will use them for life

The only name in water treatment that came to mind was Culligan... is there any other name that rings a bell? I personally think not, and I was not disappointed. The installation was very professionally done, and the equipment was clean, compact and easy to operate. Lets rate the overall contact with Culligan personnel from start to finish a solid '10'... good with service before and after the sale. A first class operation that we trust will continue. Our new water is AWESOME... and we thought our well water was good, we we're simply blown away with the treated water we now have, no real comparisons... just the best we have ever felt and tasted... even better than city water. Culligan takes the first prize in our opinion.

Culligan is always a friendly service. They are great at what they do. Thank you

As 20 plus year Culligan customer i can say the service and delivery has been outstanding. There products are reliable and just work. I do not have to think about. They just perform. I have Water Softener, and Reverse Osmosis drinking water system.

Thanks Culligan

J Palmer
Bowling Green, Oh

Best customer service! They always deliver as promised. We have been customers for 5 years and, are extremely satisfied!

Culligan has been delivering water to me for a couple of years now. They have excellent service. From the office personnel to our delivery driver they are always professional and very pleasant to work with.

It’s a touch on the expensive side, so I would understand why some might not be willing to switch to culligan. But, everything has been perfect so far; our delivery drivers have been awesome and friendly and the customer service is great. The website is a little difficult to navigate because sometimes you might end up on culligan’s national website rather than your local page. But, we are really glad we made the change!

Culligan has been so nice to us. They carry the bags of salt in to the house and down the stairs. They put them right where we want. They actually take the time to fill the container for us. They clean up any mess they make, and they dont make a mess. Their service is tremendous and the staff is extremely friendly. They represent what we all want in a business.

Driver is very knowledgeable and friendly. Excellent service and always quick to help if there are any issues, or if water runs low unexpectedly. Highly recommend for business delivery!

Great service. Prompt response. Multiple options for products and payment.

I’m very satisfied with my water softener. I see a difference already with my water pressure and my appliances are much cleaner! No residue from the calcium build up I once had

Everyone that I spoke with was truly amazing! From the initial call in with Jolene to the inspection with Wayne and install with Bob. You were all great to work with! Thank you.