Terry Henricks Chrysler Dodge Jeep RAM

I bought a used Lexus GS 350 from them and they were awesome from start to finish. There were a couple issues that were not their fault but they took care of everything and even delivered the car in person. I highly recommend them and will definitely buy my next car from them. Thanks again.

Dustin, Andy and the rest of the people at Henricks Chrysler were very friendly and helpful. They made our experience finding a new to us car a very pleasant experience. Thank you guys for everything. I would definitely recommend these guys to anyone who is in the market for a good reliable car.

We have to say we were pleasantly taken back with how our whole sale played out. We live almost 5 hours away and decided to take a risk and head to Ohio for a truck my husband really liked. Before we even arrived Andy went out of his way to take a video for us to show us the condition of the truck. We talked over the phone many times and each time he would go back to the truck to look at it and answer our questions. We discussed price and trade in value and before we headed out we had a total price. When we got there Andy was just so honest and accommodating. My husband is a mechanic and they let him look over the truck to make sure everything was in good condition. This was by far the smoothest car purchased (and i have purchased 3 in the last year). Andy knew we were driving far and having him be honest with everything was so refreshing. The price that was discussed was the price we paid. We have gone to many dealerships and walked out without buying a truck because we just hate the bull and the lies. I love when someone can just be honest about things, makes transactions a lot smoother! When we got home tonight I told everyone looking for a car to make the drive as we really felt that this was one of the most honest dealerships we have been to in a long time! My husband absolutely Loves his truck! Thank you Andy for being honest and so accommodating to us! I am sure we will make that drive again when searching for any other cars. We are exhausted but so happy! My son absolutely loves the truck too!

Wioletta and Alan Zlataric

Parker Von Deylen made my out-of-state car buying experience wonderful. All paperwork was set up prior to my arrival. I flew in, signed all the proper paperwork, and I was on my way. The entire experience was honest, straight forward, and pleasant. Thank you very much. I am extremely happy with my 2021 RAM 1500 purchase!

***Trustworthy***

This place is first-rate. Every single person we encountered was friendly, intentionally made eye-contact, opened doors, shook hands, etc. We worked with Andy (Salesman), Tyson (Manager), and Matt (Finance). All three were exceptional, authentic, and their demeanor didn’t budge when we declined add-ons. Although the deal was quick, we spent most of our time with Andy, who is a stellar salesman, and Matt, who is super down-to-earth. I walked away with a seriously great deal on my perfect Wrangler. This place is WELL worth the drive from Fort Wayne. Highly recommend!

I contacted them inquiring about a final out the door price on a vehicle as I was out of state. I received quick contact back and worked with Andy who was very professional and got answers to questions that I had if he didn’t already know. After seeing the vehicle, and having a few small differences than what was listed, they were very reasonable and we worked out final sale that worked for both of us. All staff we encountered were nice and smiling during our visit with pleasant music playing while we waited. Thanks for our new Jeep Gladiator, it was a pleasant transaction!

This dealership has an amazing staff. We sat down with Carter and left the lot with a 2024 Jeep Compass. Super knowledgeable and friendly. Chose this dealership over several dealerships in the city I live in. Thanks for the great service!

I purchased a car from Terry Henricks without even visiting the dealership! I found the car I had been looking for online. Elijah was kind enough to send me an immensely thorough video of the exterior and interior. They delivered to me 3 hours away. I test drove it, signed the papers and within 10 minutes the car was mine. Seamless. Would recommend!

I had the pleasure of working with Andrew and he was an awesome sales person. Got me into a great truck that fit my needs and budget! I would definitely recommend them if you're looking for you next vehicle.

We saw a car on line that was what we were looking for. We were not going with the intention of buying. However the car was beautiful, exactly what we were looking for, and what was advertised. The buying process was quick and easy. Highly recommended Terry Henricks……

I dealt with Parker my sales consultant, Corey the sales manager, and Chad the finance manager as an out of town customer on a pre-owned truck. From my first inquiry Parker was responsive, thorough and honest. When I arrived at the dealership the truck was washed and sparkling and parked in front. Corey was awesome to deal with and Chad arranged competitive financing with an extended service contract and GAP. I have bought many vehicles at dealerships and my experience from start to finish was FLAWLESS. Parker you and your team are the best!!!!

No real major complaint. Everyone was friendly and helpful. I tend to not be very trusting because of my job, so I was suspicious the entire time (nothing personal).

The only real complaint I have is that my question about the previous accident never really got answered. The truck was originally a lease from this dealer. It was in an accident (passenger rear) about 15,000 miles ago. I couldn't get an answer about any specifics. I countered with "Well, it was YOUR lease vehicle, I would think the dealership would have some sort of record of the accident and what was done to fix it". I'm hoping that after 15,000 miles, something would have manifested itself if there was a problem...... OR ........ I'll get a response, whether public or private, regarding the accident and repair.

I would most likely deal with them again.

EDIT: I was contacted Tuesday. The accident involved only a fender is what I was told. If so, that's good. Still having my mechanic check it over. I'd have done it before purchase, but it's a 90 minute drive, one way.

I just bought a 2019 Dodge Charger from Terry Henricks. This is the first car I have ever financed and was nervous going into the whole process, Parker was my salesman and he was amazing and took time to talk me through it and listened to what we were telling him about payments in my budget. Mike was in finance and he was wonderful when it was time for me to sign papers. Explained what everything was I was signing, explained the warranty options and GAP insurance in detail. The staff at Terry Henricks made me feel at ease and a lot better about making this first big purchase at 19 years old. Thanks guys!!!

I had a great experience at Terry Henricks! Everyone was super inviting and friendly. Alex Bingham was my salesman and he was super helpful with getting everything done before I came in to purchase a car, which made the buying process super fast and easy. It was my first time financing, and I will definitely be coming back!

Terry Hendricks was easy to work with. Great communication and accommodating to our schedules. We were impressed with the buying process. Alex was a pleasure to work with.

Always impressed with the friendliness and timely manner my car is serviced.
Andrew Downing was a great helping me with my purchase. A very caring salesman, making sure I understood everything about my new Compass. Not all salesmen are that helpful. Thank you Andrew.

Hendricks has a great service department too!!

We had a great experience at Terry Henricks! Everyone was super inviting and friendly. Doug Rupp was our salesman and he was super helpful with getting everything done before I came in to purchase a car, which made the buying process super fast and easy.

Great experience!! Dusty Gray is by far one of the best sales people I've had the privilege to work with. Terry Henricks Chrysler Dodge is top notch. Highly recommend.

Absolute pleasure doing business there. Our sales person Dusty Gray was on top of everything. Couldn't have asked for anything better! I look forward to doing business there again.
Thanks again!

Very straightforward and upfront about pricing and condition. Will send you detailed videos of any of their vehicles if you're located further away from them. Very good pricing and good sales team. Friendly and efficient. Very happy with my purchase and would go to them again.