Heinen's Grocery Store

Love going into Heinen’s, friendly service always. Hey I even lost my phone and came back hours ltr when I tracked the phone’s location, my phone had been found inside my cart and was turned into the service desk! 🫣

In these pictures are a few fish I bought halibut on this day. 🐟

I have shopped at every grocery store on the west side of Cleveland and Heinen's is unquestionably the best! Some, I won't step foot in again because of the poor quality of the food. Heinen's has very fresh produce, good selection of organic food, high quality meat and dairy, but the one area where no one else comes close is the friendliness and knowledge of the staff!!

Nice place with good prices and good staff. A little annoying that you have to pull around to have them load your groceries for you but the parking lot is on an incline so I'm guessing there have been problems with runaway carts in the past. Very good BBQ sauce selection which is something that is very important for me.

This is a typical Heinen's store, well organized, stock, shiny floors and lots of aisle space. This store is pretty comfortable to shop at and real easy to navigate around in. There's plenty of staff around to assist you whenever needed.
The seafood, produce, meat, fresh flowers and groceries selection is also great with plenty to choose from. I was giving four stars, except the cashier Donna change my mind to five. She had excellent customer servive and was very friendly

Saturday morning was cold and rainy. My favorite breakfast place failed to put honey dew in the fruit cup. So, I came to Heinens for their lovely produce. I wasn’t sure how to tell if it was ripe. I asked a produce worker for assistance and he kindly began to squeeze melons. I must say, the one he gave me was perfect. Jolly good show!

Update 2023-09-10

Self-checkout is coming. The store is currently renovating to install the new lanes. The area formerly occupied by one of the 1-12 item lanes is the spot.

Older---
Freshly paved parking lot with new lines. Prices on some produce has moderated.

Still a great place to shop. Keep in mind that the store closes on major holidays. Like they should.
Update 2023-04-14

The dividers are gone! Finally. Checkout lanes are once again free of the annoying plastic dividers.

Feels good.

An item I have previously omitted is the excellent selection of health items located near the flowers when you first enter the store. I like the mushroom products from Om.

On the shelves, there are an increasing number of Heinen's branded items. They have also expanded the Ohio based greens offerings - mainly lettuces.

Carts are still allowed outside in the parking lot. The traditional option of pulling up and having your groceries loaded for you remains.

Honestly not sure how I feel about the change. Did they do it based on feedback? Staffing shortages?

Masks remain optional. There are wipes available if you want to swab down your cart. Safety dividers remain in place at the checkout lanes.

Check closing time if you're planning on coming in the evening.

Produce, fruit and fish (try the 60 South salmon) are the main reasons I keep coming back. The Gerbers chicken is also a notch above.

Heinens offers several ways to shop: in store, online with curbside pickup and delivery.

Staff is always friendly and genuinely seem to like where they work.

The floral department at Heinen's Avon is fantastic. I spoke to the department manager, Hannah, and asked her to make my mom an extra special bouquet for Mother's Day this year since my mom is retiring, and Hannah didn't disappoint! Plus, the flowers lasted weeks, which speaks to the fresh quality Heinen's brings to the table. If you are looking to get someone special flowers, skip the online options and give Heinen's Avon a shot; you'll be happy you did. Thanks Hannah!

The shopping experience was great. Every location is different but normally with this establishment. It went great, very immaculate everyone with everyone warm giving us a warm welcoming. Performing job descriptions as trained. Loved the feedback from other patrons wishing my daughter a happy birthday. The store fulfilled her expectations at the bakery. Very well mannered staff from the seafood department, the deli, and bakery. Those were the only interactions we encountered on this particular day. Management should be proud! Work ethics executed great as well as customer service satisfaction. Looking forward to my next visit.

Excellent high quality grocer. Prices on commodities are a bit high for the convenience. Produce and meat are wonderful. In store sushi chef makes fresh sushi. I had not tried their seafood but today got a pack of king. Crab legs as a treat. They thoroughly explained how to cook and they came out perfect, didn't even need but a tiny splash of drawn butter they were so good.

Staff is very helpful and knowledgeable.

Yes! We love this grocery store! We try to eat very clean and organic and this store has the largest selection of organic produce and fruit. All of their produce and fruit are fresh and high quality. Their meat counter also has very good selections of good meat. If you are looking for high quality food then shop here.

As a new shopper. My first time in there I fell in love..I spent 200 in there abs I've been back almost every day since. It's solid store. Great produce.. veggies are good. Your stuff won't go bad fast.. the staff is always friendly and helpful. So good that I had to tip the cashier and the bagger. Beautiful place for you health fanatics.. in closing all I can say is go in there and be blessed

Wonderful store, very fresh produce, great meat dept, plentiful dry goods. Helpful staff .

I recently bought Little Neck clams at the Avon store. Out of 100 clams, none were broken or open. The clams were very fresh and delicious. They were packaged nicely and they provided me with the cheesecloth bags, as well as cleaning instructions. I highly recommend Heinen’s seafood department

Very modern, clean and well organized. Friendly and helpful staff. Wide selection of prepared foods. Produce is higher quality than some others. Great local beer selection.

Beautifully put together with an excellent variety of grocery store needs as well as a few extras to discover. Always very clean, organized shelves, and departments. They also always have a very pleasant, and helpful staff on board.

Great shopping place with great quality foods...and the staff here are very helpful and professional.
Love this place..

Great grocery store, well organized, stock, clean floors and lots of aisle space. It is pretty comfortable to shop. They also have daily made sushi😊

I love the sushi here! The handmade soaps always smell good! Avon Heinen's has delicious Hungarian pastries! The drive up area is also convienent especially if you do alot of shopping and need assistance! I can't wait to pick up my mebership card next time I go.

Heinen’s always has the best selection of hot food - their fried chicken is especially great. They have a great butcher’s as well, and they’re one of the only local supermarkets where I can get American “wagyu” steak, which is about halfway the quality and marbling of real Wagyu, but for a fraction of the price. They also have tons of beers, wines, and cheeses, which makes it the perfect place to shop if you’re planning a party where you’re serving charcuterie.

Bring back the grill! We miss you! 🍁🍂💕🍁