Arcola Lakes Branch Library

Very clean
Charming atmosphere
Pleasant staff
They also offer a myriad of activities and services for all ages.

Exceptional except for 1 time one of the new staff was not customer oriented. All other visits has been very courteous and professional. I also am excited about the new application where you can go on line and from your e-mail you can send documents to the printer and just go into the branch and print the documents that was sent via e-mail. Great job, way to go Miami Dade Library staff. Things are improving and it shows.

Librarians we're super helpful, and the space had a really cozy feel. Will def go again!

I am so eternally greatful to the Miami Dade Public Library system for all the support they provided us during the summer break. My son is afflicted with Autism. He is nonverbal and is about 4 years behind his other 8 year old peers. The staff at this library always had welcoming smiles. Never made us feel "different" and allowed for my son to continue his academic development during he summer. As a single mother of a special needs child, my budget is always tight. Thank God for the library's child lunch program. It was a blessing. May we always continue the public library system.

I noticed how well one of the Branch employees handled herself when dealing with a patron who did not know what a password, ID, nor email address was and wanted to sign up to work at a polling booth. Kudos to that young woman!

Very courteous staff, even the security guard who shushed me when I was talking too loud, just like when we were taught to behave in school. They make sure masks are kept up.

The staff is really friendly and very nice. There is always a computer available without any wait time.

Very clean and quiet. My favorite MD library so far, I'd like to see them all.

I love this place! It's well kept & the staff are extremely helpful and the customer service is exceptional!

Very helpful staff. Quiet. Follows up with cleaning an sanitization daily.

I found the staff to be extremely helpful and professional. They provided me with the necessary assistance I needed and helped me to locate the additional reference materials I needed off site. Thanks again for your assistance.

Very helpful staff. Clean environment, and I highly recommend this library.

All of the staff get five stars from me but Ms.Annie is probably one of the best librarians in Dade County

Very good service... Great staff.

Good. Very good.

Yesterday, the security guy was not like the others . This one is unpolite. Very unprofessional.

Good place. Nice and cool. A few rows of books. Helpful humans.

The place is very clean is very professionally ran and everything in their works.

Place is great to come relax read and handle your business

This is a modern and nice local library.

The person at Customer care was very Nice 👍