Mavis Tires & Brakes

My experience at this location has been great. They treat you like family and are upfront and honest. I worked with Ms. K on a Sunday visit/appointment for tire replacement and she was super helpful. She provided exceptional customer service. I am thankful for Mavis team! God bless you all.

Exemplary customer service! Outstanding work! Ozzie and his staff went above and beyond to make my family feel comfortable and understanding of what was being done to our vehicle. They communicated everything and made the experience with them very pleasant. I highly recommend them to anyone looking for a trustworthy auto repair shop.

Love this location & this team. I have regularly used Mavis in Hampton for oil changes and brakes for a few years now and it’s the guys behind the desk that keep us coming back. They are kind, helpful & professional. They do wonderful work, I’ll see them again in 3 months for the next maintenance trip!

Great service in a shirt duration. I was also quoted for the wrong size tires for my truck. The manager gave me the same tires, that were more expensive, for the same prices as the cheaper tires.

I stopped into the Lovejoy location for an oil change and to purchase new wiper blades. I must say I had an awesome experience. I was immediately greeted upon entering the store and I was in and out in less than 45 minutes. I waited comfortably in the waiting area, which was really clean.
Ozzie and all the other employees were professional and I will definitely be back for future services and/or repairs.

I needed my brakes done on a 2001 w220 s430. Came in to great costumer service from Juan . They rolled my car right in gave me an estimate with an affordable price. Looks like I can bring my car back.

Mr. Ozzy and his crew went out of their way to demonstrate the best service. Everyone that I encountered at this location was kind and knowledgeable. I appreciate their efforts, and they’ve earned a new customer in me.

I have been to this location several times and service is always top notch!!!! Today I had an 8 am appt. The manager open the door at exactly 8 and met me at my vehicle. I was out the door by 841. Staff was friendly and it was an overall excellent experience. Thanks Mavis

Today I pulled up to Mavis to put air in my tires. As soon as I got out of my car, a wonderful man told me he'd put the air in my tires. His name is Ozzie. Little did Ozzie know I felt extremely dizzy. My blood pressure was low, and I felt as if I might faint. Ozzie put air in all four of my tires and refused to accept the tip I tried to give him. He was my ANGEL, God knew I was dizzy and placed him there at that moment. GOD BLESS YOU,OZZIE

Came in to have two new tire placed on and was greeted with excellent service. Everyone was pleasant and helpful with getting my needs taken care of in a timely manner.

This was my first experience with Mavis in Lovejoy and when I say the service and customer service was impeccable. Ozzie was funny but gave the best customer service care to me, he made me feel welcomed as if we were family. Then he brought the manager over, Mr. TSU and introduced him and the rest was history. You just don't see good customer service any where anymore, but here at this location they gave their best and went above and beyond for their customers and it was genuine. Thanks guys for the best experience.

Juan has great customer service, very welcoming. My mechanic was very open & informative about the work needed, prices & options. They seemed more like a family helping family out, than a business. I watched them every customer the same way. Great experience!

Was headed home and was experienced a bad vehicle issue. All the guys in the service department dropped what they was doing to come and help me out. They are so wonderful and may God continue to bless each and everyone of you guys thank you for your help and hard work we need more like you.

Came in for a wheel alignment on my truck and Juan was very helpful. He kept me informed on timing and I appreciate the service. Thanks again for looking out!!

Ozzie took great care of me this morning. My back tires were flat he filled them with no problem. Will definitely get my next set of tires from here.

Went in to get my tire changed early this morning and they got me in and out within minutes the employees were understanding and quick to justify my situation at hand ……would highly recommend 👍🏾

Mavisssss looked out for me BIG TIME y’all !!! I’ve had a rough day going from store to store trying to get Assistance with my vehicle & nobody insisted on helping me UNTIL I got to Mavis and without hesitation Ms. K , Luis , & Garrick listened in to my problems and instantly came up with multiple great solutions to fix it which neither options took long at all but they let me decide how I wanted to go about it and we had a game plan from there . Both issues were fixed in less than 10mins !!! I was so grateful for the gratitude and friendliness each employee showed , performance and costumer service was OUTSTANDINGGGG 🤩 . I will definitely be sure to make Mavis my first spot next time I have any car issues & hoping to be greeted again by employees just as sweet as the 3 I named today !

Love Ms. K!! She was extremely knowledgeable, professional and welcoming. I definitely recommend Mavis Tires & Brakes….the customer service trumps the price.

Mavis tire love joy was a life saver my tire went flat on Tara blvd not to far from the shop I called Mavis and the tire tech and mechanic drove down to where I was stranded took my tire off the car relaxed the tire and they toook me back to the car to put it on absolutely great customer service might I add this place doesn’t do mobile jobs but they did it for me thank u mavis

Went to 4 different shops ( non mavis) to simply get a tire rotation. Either they didn’t have the equipment or staff to service me. Pulled up to the lovejoy mavis and the service manager on duty immediately put me in the shop and my tires were rotated in less than 20 minutes. Excellent customer service. I’ve been coming to this location for the past 5 years and I always get good service.