Rice Toyota Preowned Sales

The Greensboro Rice team dept for service and parts were outstanding. They gave an honest evaluation of our newly bought 2016 Rav 4. Asley Sidney and Matt were excellent and professional. I am new to Greensboro coming from Ga. Rice Toyota has my business and confidence in a job well done.

Having recently bought a certified used Toyota from Rice Toyota, I can say, with high regard, that they made the buying process easy and comfortable. Their knowledgeable sales and finance team helped me to find the truck I was looking for, as well as securing an affordable low interest loan that I am very happy with. If you're looking for low stress car shopping and a staff that will go above and beyond to find you the best rates, then look no further.

I have purchased my last 2 cars here. They do treat you right.

Hospitality above the bar for standards

Great service!

Salesman didn't have the knowledge about the truck I purchased, just glad that I knew what I needed to know about the vehicle. Make sure you have them pull service file on a used vehicle and if it's close to needing a routine service I would request that it be negotiated into the sale. I failed at there and Modern Toyota caught it. We are always learning.

DO NOT GO HERE. TERRIBLE SERVICE.

OVER 4 HOURS FOR AN INSPECTION AND NO RESOLUTION TO A WIRING ISSUE THAT THEY WERE SUPPOSED TO HAVE ALREADY FIXED.

By far the absolute worst service. My fiance's 2017 Tacoma shut down in the middle of the road due to wiring issues. We have had the truck less than a year. It was taken to THIS dealership for service where it took two weeks for them to figure out the wiring issue.
When we went to pick up the truck we had to argue with a manager because they were trying to charge us for a rental car that they originally told us would be covered under our warranty. When we got the truck home we noticed they had not connected the GPS or radio wiring back up.

So, early this morning my fiance took the truck in to get that fixed as well as for inspection. The service lady asked what the truck needed and he told her. He watched her write it on her iPad. After over 4 hours of waiting he asked for an update on the truck.

Apparently the lady didn't write down what the truck was in for so it had just been sitting. Noy a single person bother to approach or update hom during his wait. THERE WAS NO COMMUNICATION. He talked with a manager who covered for the girl apologizing and saying that she was new. She quickly arranged for the truck to be inspected ( which took all of 15 minutes) and then offered to have them look at rewiring the GPS( which is the reason it was there in the first place and something they should have fixed before ever returning it to us the first time there was an issue) if he was willing to wait some more.