A-1 Plumbing Heating & AC

A guy showed up to do the work. I forgot his name. He got here shortly after they were called to get to work. He explained every step of the process. What he was doing. Why he was doing it. He even offered to do the moving of all the heavy items needed moved. He also showed us things we didn't know and told us how we needed to fix one of the other problems we have going on here. That it was on the appliance itself not the plumbing. Very nice respectful guy. He even let my kids help. He didn't mind them talking his ears off. Overall I would very highly recommend this place of business if all their workers are as great as the one that showed up! 10/10!!!

Diego was wonderful,
He fixed everything I needed done.
He was friendly, and did everything efficiently.
I definitely recommend!

They fixed and replaced our main water line after a previous plumber had done a very shoddy job. They also came out right away when our pipe burst during a winter storm. Very reliable and we will call them every time.

I have used A1 for years and have always been happy with the work and personal attitude of the one doing the work.

They came when they were scheduled, as well as called first to make sure someone was present. They did the work quickly and cleaned up after themselves.

Great job will be calling them on my next project

Fast response service, Excellent quality work with Super plumber (Shane)..Couldn't be happier...Will use again!...

Excellent service nice helpful plumbing guy ..I will use this company again... Thanks.

Very professional . Very respectful.Spent time to figure out problem.

Been a great help science I was a kid

Came out and destroyed my bathroom and didn't bolt the stole back down and didn't fix anything then charged me 245 dollars and shorted me 3 dollars
Time to contact an attorney

Home inspection for plumbing. Things that were dinged on the inspection were actually fine. Wanted us to replace a high dollar faucet that just needed a set screw tightened. Didn't catch the fact the master bathroom was not vented. When they came back to do the repairs they were rude, offended when given a customer opinion. I can't believe a realtor would actually use these people for a. Inspection. Not worth the money. RIP off value and offensive behavior, will never use, or recommend to anyone.

This company is struggling...I would recommend Harmon AC. I gave A1 $1000 over a period of 6 service calls, and not a single service call fixed my problems. Called Harmon AC...and Rex fixed my AC in under 30 minutes. When I politely called to try to resolve the issue before going to small claims court, the owner of A1, Rocky, cursed me out and called me several things I won’t repeat on here. I even called back later to give him a second chance and asked him if he’d calmed down and wanted to talk, and it was far worse the second time. I’ll be taking A1 plumbing to court...which is a bummer...because I’m currently in Air Force C17 training and should be focusing on that...but instead I get to focus on this. Professionally, A1 lacks credibility...both plumbing and AC. They charged me $170 to tell me they couldn’t install a sink...which I installed myself...and I’m no plumber. Then they tried to tell me I needed a new AC...and I gave them $800 trying to fix it. After giving up and calling Harmon AC...they immediately fixed it. Rocky...I’m sorry it had to come to this. I’ll talk to my commander about our court date. See you there.

On another note, I hope you think long and hard about how you speak to people in the future. Upset or not...just be professional. Don’t call military members lying $*** @$(#)& and hang up on them twice before even letting them say a word. Shame on you. My wife and I just had a baby two days ago...and I’m going to put those hateful comments behind me. Again...I’ll see you in court...and expect a BBB report in the mail soon.

I was charged 2 hours of labor for soldering three joints. I had three separate witnesses who said the plumber was at my house for around 30 minutes total, 45 minutes max. The company was uncooperative and unresponsive. Absolute crooks! Beware of this company.

Would look for another company before this one. Horrible customer service. Plumber extremely rude and arguemenative. Refuses to listen to customer.

Worst service! Unprofessional rip off artist ! Low quality products! Do not recommend!