Discount Car Care Katy Mills

Went in with Groupon for brake repair. Mechanic took picture & showed me brakes were fine. What I needed was Replace Wheel Hub And Bearing Assembly both sides and Replace Stabilizer Bar Link. THOSE pictures were horrifying. they even offered financing option with zero interest for 100 days and no credit check!! I also needed bodywork for accident (another shop had given me estimate for $2900). Which they did beautifully even tinted windows, for over $1000 less than other shop's estimate!! I can't even imagine what could've happened if I hadn't gone to Discount auto with my car. I trust them 100% And my car is 17 year old Saturn. NOT easy to get parts for. All was done in 4 days. Thank you Discount Car Care! 100 🌟 🤩

It is becoming more and more rare that companies truly prioritize customer service. I was having a terrible day. People make mistakes and car issues are rarely expected. We thought it was one issue but it turned out to be both front wheel bearings. I was having a bad customer service experience, partly because I have been taken advantage of and over charged from other mechanics in the past and it’s caused me to be distrustful. The manager at Discount Car Care Katy Mills called me and apologized. Right off the bat before asking me any questions. Just apologized for the fact that I was having a bad customer service experience. Then he went above and beyond to turn my experience into a positive one. Got parts delivered over a holiday weekend and got me back on the road asap. These guys are awesome! Highly recommend! Customer for life.

Small business owner with great service and staff that is professional but so friendly. They were great at explaining issue and working with me on finding a solution that fit my budget. They will be honest and tell you what to prioritize when other places shock you with that laundry list of car problems that make you consider getting rid of the whole car. Will always take my car here and recommend to anyone that asks!

First time visiting Discount Car Care Katy Mills location. Christian took care of my vehicle today, and he was awesome. Great customer service. Quick oil change and tire rotation. He kept me well informed of what the processes were. Great prices. Definitely will be back.

Second trip to Discount Car Care Katy Mills location in the past month. Christian took care of my vehicle both visits. Great customer service. Quick oil change, brake inspection/flush and replaced headlamp assemblies. Christian kept me informed of what to expect at each visit . Affordable prices and high regards for quality. Definitely will be back.

I have had nothing but good interactions with the workers at the shop. They have went the extra mile, not only on communicating but also making sure while my car was being worked on that not only me but my son was comfortable. Very friendly staff and would recommend to anyone.

Amazing Service! They were fast and an all around great experience. Will return.

7/1/20 - went here again today and can't say enough good things about Christian and Discount Car Care Katy Mills. Always professional. Always fair pricing. Excellent mechanic. Thank you Christian!

Pat, Nhat and Christian did a phenomenal job communicating with us and repairing my son's 2008 Honda Civic. I called them from Austin, TX and they were able to drive to my son's work in Katy, pick up his car, send us a quote, order the needed parts, fix the car and have it back to him before his shift ended! They had to replace the AC control unit and also were able to fit in replacing the broken trunk lock/actuator. The costs were reasonable. My son was so impressed with their professionalism and the repairs. I wish these guys were in Austin , I would definitely take my 2016 Ford Edge to them for repair. I believe God had a hand in directing us to this shop! Thanks Guys!,

Christian is most definitely the best mechanic there is! Very affordable and hands on with you and your vehicle. Gives amazing updates and is great on timing. Will have you in and out in no time! You won’t regret bringing your car to this Car Care!

Christian and Flores are absolutely essential to this place. They make you feel welcomed, they give you the best of their service. Great customer services from the both of them. Affordable prices I will definitely recommend EVERYONE to come here. They will not let you down at all.

This is a small shop but they are very professional and willing to help in any way they can. I can sit and wait and they have the chairs spaced out for our safety. They don't wear masks but I have mine on. The guy who helped me fixedy windshield wipers and gave me a great deal. Their prices are by far the BEST in town, even without a Groupon!! Check them out!!

The owner was very kind and time efficient! My car brake pads were fixed within an hour and the Groupon special didn’t have any secret limitations or hidden fees. I’d definitely come again!

2nd time going to get oil change, coupon through Groupon, and always quick and cost effective service. Had issue with check engine and did diagnostic at no cost. I got a detailed explanation of issue with option of not fixing and fixing, cost, and time to replace. Great service with great pricing.

Kiet was the most outstanding young man I’ve had the pleasure to meet in this business. And I MEAN that. I previously had my breaks (front and rear) done at his other shop off of FM 1960, and upon hearing he was also at the Katy Mills location, I went and made the 45 minute drive from my home just to have my state inspection done with him. He’s treated my car and me with the utmost respect. That doesn’t come standard with most people! He was even good with my special needs son. He’s all around awesome! 5 stars for both Discount Car Care locations, and Kiet! Thank you!!

Christian explained my car issue to me very well. He was very knowledgeable and made sure I understood everything. The prices were affordable and the service was quick.

The place was really nice. Was in and out within 30mins. Didnt smell like a shop which was a plus. Didnt use the restroom, but the lobby was clean. Got my car in, did the job. Gave me tips on upcoming maintenance, and sent me on my way. Would recommend to others and will be back myself

They give out the best deals for around the area and the service there is great. Not much of a car person they were able to break it down for me to help me understand what needed to be done. Will definitely be going here from now.

Christian was an amazing help, he gave me so much helpful information about my vehicle. He was professional and quick oil change took less than 30 mins. Will be returning!!

Christian is an Awesome Mechanic! He is very knowledgeable and thoroughly explained in detail the issues with my car. Very friendly and Professional! It was my first time there and I will be back.

First time customer and will now be regular. Having little car knowledge I left this facility confident that I was not over charged as I have with other facilities in the past.
Reasonably priced and great customer service. Would recommend!