Steven Smith - State Farm Insurance Agent

I would like to compliment one of your Insurance Account Representative, Garland Taylor, for the excellent service he provided me on 05/02/2024 and 05/07/2024. Garland's professionalism, knowledge of insurance and ability to get to the bottom of any situation I presented quickly exceeded my expectations. I will recommend Garland to family and friends for their insurance needs.

I would like to express my utmost gratitude and satisfaction with the exemplary service provided by Diana Gomez, the agent who assisted me in obtaining a new insurance quote. From the very beginning, it was evident that Ms. Gomez possessed an impressive level of knowledge about the various services and policies offered by the company. Her recommendations were insightful and went above and beyond my expectations, ensuring that I would be adequately protected with the appropriate coverage. Furthermore, I was greatly impressed by her warm and courteous demeanor. Despite my numerous inquiries and requests for rate comparisons across multiple vehicles, Ms. Gomez remained patient and accommodating throughout the entire process. Her consistent follow-up was particularly commendable, demonstrating her commitment to ensuring my complete satisfaction. I considered getting insurance quotes from other companies, but thanks to Ms. Gomez's exceptional assistance, I decided there was no need. Thank you once again Diana!!

From the very first conversation with Mr. Garland Taylor, I felt like he was doing everything to help me and I began to trust in his judgment right away. He never came across like he was just trying to earn a commission. He genuinely worked with me until he found the right fit for me with State Farm. I will be forever grateful for all the hard work Garland did to help me out.

Steve has been a pleasure to work with. He saved me thousands of dollars on my commercial auto policy when I switched from progressive to State Farm. He has been very helpful and responsive to all of my questions.

Steven W. was a great help to me today! He was able to quote me in about five minutes. He was very attentive, professional, and made sure to send communications various ways (email/text). I felt like he went the extra mile for me when I told him I was in a rush. Happy with the service provided.

Garland was able to get me all set up in under 30 and found me a great deal. Answered my questions.

Superior customer service!! Steven was awesome and made the process so simple and quick!!

My experience was truly amazing!
My current insurance company prices were increasing drastically upon my renewal, and Steven was able to assist me and get me a bundle that saved me so much money. I was so happy to change insurance companies. He is very professional, and answered all of my questions that I had. Amazing experience!

My experience was awesome with Steven Smith at State Farm Insurance. I would talk to more people about this insurance company, very professional.
And by the way kudos to Steven Whisehunt for an excellent customer service delivery!

Steve, Thank you for making sure I was well taking care of and welcoming me back to my Statefarm Family

I really appreciated the service that I received from this team of professionals Kenneth Spillman, Steven Smith, and the office manager Steve. When my husband and I walked in the door we were greeted and offered something to drink. Kenneth Spillman explained everything concerning our insurance needs and treated us like family. You guys are awesome. If at any time that you are looking for auto,home, and life insurance give them a call you’ll be happy you did. We were extremely pleased with the service that was handed to us.Thank you all for your great service.

He was very informative and helpful and clear about the type of insurance I purchased.i well recomend this agent

Have to say this was the best service provided to me in a very long time. The Agent Isaiah Rivera was excellent in every aspect of his job, courteous, friendly and very helpful in all aspects. AND was able to get my cost reduced. If any reservations about calling State Farm don't have them. Awesome Experience. Merry Christmas.

Our agent Steven W. was so kind and very helpful in helping us to decide what we needed. He even had great conversation with us to make us comfortable and feel like more than just another customer! Amazing A+ customer service!!! Would definitely recommend this agency and agent to any of our friends and family!

Met Mr. Steve several years back and he was an amazing person. Finally gave them a call for insurance and spoke with Isaiah. His customer service, transparency, and ability to explain everything in detail made the process extremely easy.

Very professional and made the transition smooth and quickly. Understood my needs and requirements to insurer I had the coverage needed and wanted. For now he gets a thumbs up!

Steve is great! He takes wonderful care of me and my family. He takes the time to explain things and find the best coverage for us. I love that he will sit down with my teenage drivers and go over things like how to use the app or what to do in an accident. People are shocked when I tell them I love my insurance guy!

Agent provided Excellent Service, Clear Explaination of all policy features, and patiently answered questions.

Steven is very helpful and professional, he was able to get me a better and more affordable insurance plan for my vehicles. Steven also made the process of switching very easy with his quick and knowledgeable answers. I would definitely recommend his agency.

What a great experience! Steven W. helped me switch over, bundled me with life insurance and cut my monthly payment in half, with more benefits. He couldn't have made the process easier, everything was so simple and he was clear about everything. My only regret is not doing this sooner.