Benjamin Franklin Plumbing of South Austin

Fast, friendly, and expert service. Donovan did a great job with the multiple issues we had. He explained what was happening, how to fix it, and got the job done. Not only was our problem fixed, but we learned a lot! Recommended!

Donovan with Benjamin Franklin Plumbing was quite knowledgeable, and is a true artist, as he was able to pull off something I personally didn't think was doable. Also was very polite and patient explaining everything.

Great svc from Mike with Ben Franklin plumbing. Helpful, professional, with clear pricing & install info. A good guy to know.

Not the first time I called Ben Franklin, and definitely not the last. Super fast service, great response times and great value. Thank you all!

Ryan came by for a minor PEX repair and was able to solve our hot water issues. Highly recommended.

Tim did an excellent job of throughly explaining the problem, and took his time to fix the problem. We appreciate all the hard work Tim did to get our water flowing again.

Donovan was great! That says it all.

Donovan was very professional and answered all my questions thoroughly. Will be using this service in the dirtier for sure.

J P & Benjamin Franklin Plumbing are ALWAYS CONSISTENTLY PROFESSIONAL
I'M A REPEAT CUSTOMER FOR THAT REASON !!!

We have used Benjamin Franklin Plumbing three times for different plumbing issues. Each time, we were able to schedule a plumber right away. The plumbers were prompt, professional, and very good. Dylan took the time to explain what he had fixed for our insurance claim. We would definitely recommend this company to our friends.

Dylan with Ben Franklin plumbing was amazing and so knowledgeable and patient with us regarding our issue. Being new home owners we are learning a lot about our house and we just had a crash course in sewer plumbing. Dylan was quick, assessed the issue, provided us with great information and things to look out for, etc. He resolved our issue quickly and we also had him quote more plumbing items we need to fix sooner than later. I can rest easy now that my issue is fixed and learned a ton in the process.

When I called, an actual person answered the phone! They were able to send someone to our house right away to diagnose and repair our leaking water heater. Dylan was patient, knowledgeable, friendly and professional. We will definitely use this company again when needed!

Jared got here, went right to work and had our water back on in no time.

I requested an appointment with them because my line burst between the meter and my house. They would charge more for a Sunday service (understandable) so I scheduled it for Monday. I decided to start digging to fix it myself and eventually called them when I reached the problem to cancel my appointment. Fred was totally cool with it and even gave me some pointers when I got to the problem. He wasn't going to make a dime out of me, but he was still so helpful. Next time I need a plumber on a task I can't handle, Benjamin Franklin's is definitely getting a call.

So happy to report that Benjamin Franklin plumbing exceeded expectations m called at 3 plumber here by 415. Clogged bathroom sink was in working order within the hour. Plumber also answered questions about long term maintenance of our pipes. Dylan was easy going, professional, and capable. Very happy with the outcome and service.

Ben Franklin, and especially Dillon, have continued to do great work on my 30y old house. He has repaired and updated the different sinks, tubs, and toilets in the upstairs bathrooms that were in disrepair. Everything now runs, drains, and flushes so much more cleanly and efficiently than I could remember. All work done at a very reasonable price with prompt, professional, and courteous customer service. Thanks, Dillon!

Jon was very professional and worked very efficiently. Once he completed one job (both bathroom faucets needed to be repaired), he made sure it was working well before going on to the next job. He also kept me informed as to what he was doing next. I will certainly consider calling Ben Franklin Plumbing for any future plumbing issues.

From making the appointment to the actual service I received, everything was easy to understand and everyone I spoke to was kind and patient. Dylan was great- thorough and knowledgeable. I’ll definitely be using them again!

Fabulous, prompt and friendly service!! Mike was great!!!

Benjamin Franklin plumbing technician Jared Patterson did some commode repairs at me home today. He was very prompt and very professional. He explained my options and did a great job on the repair. Very friendly and he is a great rep for Ben franklins. I will not hesitate to refer them to my neighbors and friends. Thank you!