Academy Sports + Outdoors

Great customer svc from David @Wm Canon, Austin TX location. David went the extra mile... presented me w/every size 13 football cleats that Academy had in stock: 4 prs!!
But my kid didn't like any of them, but Dad & I sure did!
Well, Mr. David can expect a return visit bc my kid can forget the $300 cleats he's dreaming & begging for! SMH! 😒

Academy Sports + Outdoors is my go-to store for all my sporting goods needs. They have a huge selection of products, from hunting and fishing gear to camping and hiking supplies. I also love that they have a wide range of prices, so I can find what I'm looking for without breaking the bank.

The staff at Academy Sports is always friendly and knowledgeable. They're always happy to help me find what I need and answer any questions I have. I also appreciate that they're not pushy and don't try to sell me things I don't need.

Overall, Academy Sports is a great place to shop for sporting goods. They have a huge selection of products, competitive prices, and friendly and knowledgeable staff. I highly recommend them to anyone looking for sporting goods.

This is a great Academy. There are always plenty of parking spaces. It is an easy store to navigate. The employees here are typically friendly and willing to try to be helpful. The store is easy to see from the road and easy to get out of the parking lot however the traffic to get in can be a hassle due to the current construction (Wm Cannon/I35). The right stuff the low/right price every day. Academy!

Employees were very polite and willing to answer any questions or offer helping hand.

i had the best customer service experience, sofia the cashier was amazing

My regular store cancelled my order bc they couldn't locate the shoe that the system says that they have in stock. So I called this store to make sure that they had the cleats in stock before I drive way across town. The employee that answered my call went far and beyond what is the new standard of lackluster customer service. He took his time to find the 3 sizes that I was looking for and checked in with me every few minutes to reassure me.
His name is Grant. He deserves a raise.

VETERAN FRIENDLY ACADEMY! THEY OFFER MILITARY DISCOUNTS!
Arrived at gun counter only to be greeted with a genuine welcome by MICHAEL (US Navy). We exchanged greetings and recognized ea other as Patriots and proceeded to do business. Ms ASHLEE/US ARMY then chimed in to inform me of other models of merchandise I was shopping for and thus was very helpful in determining what I was looking for. This visit I was having was like Family.. needles to say I left there with purchasing more than I came in for after ASHLEE explained to me what better fitted my needs. Kudos to ACADEMY and their Veteran Staff whom know “customer service” after serving Our Country. Blessings!

Extremely friendly cashier. Great sense of humor

Very good selection of running shoes. Great prices. Helpful staff, especially Josh, who went out of his way to find the running shoe I really wanted in my size.

Stocked well, and early morning got in and out in a breeze. There was plenty of staff around the store, and the nice person in shoes helped me find what I needed! I prefer this location a lot more than the Brodie one.

Excellent customer service from the 4 employees I interacted with. We purchased a 3n1 game table and after unpacking determined some pieces were missing. This was a Saturday and the game table manufacturer's customer service line was closed. The table is ~250lbs, so I didn't want to go through the process of returning the entire table. Although I purchased the game table at the Brodie location, they didn't have any more in stock. So I tried this William Cannon location. I spoke to the manager (Jose) and told him my situation. He offered to open up one and give me the missing part which enabled me to finish assembling the table. Thank you Jose for going above and beyond!

This Academy is always helpful. They will actually help you look for shoe, not like the one in San Marcos. Great customer service and very courteous.

Always the best prices!
On another note, I've been there many times the employees need to ask customers if they need assistance or help finding items more often. I've been standing there trying to find my shoe size and they will walk right by me and won't even ask if I need help.

We love going to get chairs, and camping stuff.. Nice and clean store

I found some .410 bore shells and took them all!😃

This Academy location is very large with a big selection of all your typical Academy Sports + Outdoor equipment. The staff has always been friendly and they are eager to help if needed. There is a lot of parking available in the front and the inside of the store is well maintained and clean. I will definitely be coming here many years to come.

Went to Academy for black Friday and got a bunch of clothes. they had tons of clothes on sale and a large selection on clearance. I love there Adidas section, I wear Adidas all the time and academy always has a great selection of Adidas. They always have great deals in items and a huge inventory, I find myself going to Academy all the time

Dom in the athletic department was kind enough to approach me and help find an incline bench. I highly recommend looking for them here for help due to their attentiveness and great attitude! 👍 👍

Academy...... academy.....great store. always find my missing boyfriend here. He can spend HOURS shopping here. God bless them for their patients when he has a return and busts out his wad of 10,0000 receipts from his pocket. He's a retired Marine, professional product sampler/shopper at this point.

Great sports store!! Family feel and very knowledgeable and helpful staff. Got what I needed on sale! I'm planning to visit the Pinellas location soon!