PFCU (Swartz Creek)

I do not remember adding only 3 stars. It should have been 5 stars.
I do have a compliant: I signed up to get alerts when ever I use my card.
The alert does tell me how much was debited from my account.
However, it does not tell me who received my money! !!!!!!!!!!
This is inexcusable. Tell me both using audio and text me who got my money! !!!!!!!!
Please please don't waist my time telling me i need to pull off the road and fiddle with my phone. Or don't suggest I need to take my eyes off the road and fiddle with my phone -that is illegal and unsafe !!!

Stephanie, Tim & Josh at the Swartz Creek location are always more than helpful. They have helped me navigate my husbands affairs with their company. They were also very help in me starting my own account there. They always go above and beyond.

Stellar customer service! I was making a quick stop at my local branch to cash a check, and decided to inquire about refinancing an existing auto loan since I was already there (I have a super busy schedule and don’t make it to the bank much). Eric Schneider was able to quickly answer my questions and give me a thorough understanding of the process. From there, we communicated via email and finished the rest of the process digitally— signatures and all! Everything was completed in less than a day and I love that I never had to physically return to the credit union. Been banking here for years but this great experience is definitely worth mentioning. Thanks Eric!

They are VERY friendly and helpful. I got a first car, it was very thrilled to have my own car like independence❤ I was loan the money. They know I have a bad credit, but at least someone signed as my co pay. So it’s give me a chance to get a opportunity to earn this benefits.

Eric assisted me remotely with full focus on my needs establishing a more complex and involved membership/accounts. Although documents related to opening the accounts sat in the Pontiac USPS distribution center for over 15 days, Eric was diligent watching for their delivery and quickly completed the opening once received. His experience and professionalism was outstanding. PFCU has been a part of my family for over 50 years and never disappoints. The online banking platform is very user friendly and updated often with up to date options

This credit union has done a wonderful job managing my services overall. Outstanding customer service and wonderful varied financing types for all of my needs. They were very gracious last year when I transitioned jobs and came up with special lending terms for me during that time. Establishments that don't care about there customers don't do that. Keep up the great work Sagelink !!

I have been a member since Flint Community Credit Union, nearly 17-18 years ago, my first "bank". I always get one on one service, instead of drive thru rush rush service like other banks.. Love their Fraud department and how quickly they call if they suspect anything. The Swartz Creek office is SO VERY accommodating everytime I'm there. I love this credit union!

The customer service at this bank was excellent. I opened a new account. The lady who helped me was very fast and efficient. She even delivered my documents to my work after she was done with them!

Everyone was beyond helpful, and welcoming. The process was simple and i left feeling confident in the care of my finances

PFCU has always been very helpful with all my financial needs, from loans to credit cards, to plain banking needs.

The staff at this location were very informative and helpful to my needs, any problem I had they were very kind to help.

Great service! Very fast and stayed on top of everything.

Got done with everything I wanted done in no time fast friendly service

Very nice and super friendly staff definitely recommend

Awesome people to deal with. Thank you, especially Tim and Eric.

Very easy, quick loan. Especially during COVID.

Very friendly and helpful

Friendly Profesional service!!

Just moved to the Area. so far so good.

Easy, fast, and friendly.