The Factory Automotive Service Center

My car has been serviced by Nathaniel Dennison at The Factory and he is an excellent mechanic! The facility is very pleasant and they are very reasonably priced. I have referred several people to them and all have been happy with the service they received. No better place to take your vehicle!

Nate Dennison has been our mechanic for quite a while. He does excellent work at The Factory Automotive Service Center. This one time, our keys went into the dash vent clear down under the gear shifter. Out of 6 people he's the only one who could figure out how to get them out without destroying the car. Nary a complaint despite it being such a nuisance issue.

Need work done? Call Mary to make an appointment for Nate to give you an estimate and great service.

Nathaniel Dennison is my mechanic at The Factory, he works on my Chevy Silverado 2500 Diesel Truck, he is very knowledgeable and did and excellent job rebuilding my transfer case, as well as ball joints, bushings and stabilizer arms on the front end. Making my truck safe to continue being the work horse that it is, next we will be doing fuel injectors. He can do it all so no worries bring your vehicle in to him he can fix it.

Awesome people, my skid plate started coming off my car. I was 50 miles from home. I called the dealership and it would take 5 hours to get me seen. I called here on a recommendation. They told me to come right over. I pulled in and Jeremy greeted me in the shop within the first 5 minutes. He looked at it, pulled my vehicle right in and had it removed in minutes. Thank you sooo much as I was feeling very unsafe to drive with it that way.amazing service in this busy day and age.

Nate is an awesome mechanic and trustworthy dude. He has done several repairs on my Subaru and always explains to me exactly what is going on with my car so that I can understand. I will always recommend him!

These guys are amazing mechanics with fair prices and excellent customer service! I've had Nate Dennison work on a couple of vehicle and he always does a fantastic job!

Changed the oil on our E450 cutaway party bus in record time at an affordable rate! Can't wait to do more business with them! Clear communication, the best looking customer service lobby I've EVER seen, and a super knowledgeable staff!

Great quality work , I wouldn’t bring my vehicle anywhere else unless I had to ! @ nathanial Dennison is my number 1 mechanic, I don’t trust anyone else to even work on my vehicles.

Knowledgeable top notch service for all makes an models. Domestic market, Asian, European, even sports cars. we can handle all your needs just give us a ring to set up an appointment!

"Pitter, Patter! Get at err!"

What a great business! Had an issue with our car, right before we were getting ready to leave for a trip, and they were able to fix it in one day!

Nate and Mary are great! They got my daughter in at the last minute for a much needed oil change!

Love love love this place.

You will not find a more courteous place around for automotive repair. These guys go above and beyond. Conversation, suggestions and coffee.

Can't go wrong.

The guys working there not only fixed my Truck but also gave me insight as into what may be wrong with a few other things. Great guys

Nate Dennison works there. If I could give it 6 stars I would. Because he’s that damn good. Merry Christmas ya filthy animals.

Awesome, clean shop with a friendly atmosphere. Dealing with Nate Dennison was a smooth experience with great customer service!

Probably the best looking independent service garage in west Michigan. The showroom is so nice.

Friendly and knowledgeable service. I wouldn’t take our vehicles any other place!

Nate Dennison is an extremely good mechanic..thumbs up!

Very knowledgeable and friendly staff. They are willing to go above and beyond for their customers!

Jeremy King is a great machanic and I would recommend him to anyone!