Rozema's Car Care

I have been utilizing Kory and his staff for at least 10+ years now. I don't have one complaint. Yes, having to get cars fixed sucks, but Rozema's Car Care has always gone out of their way to help out and minimize the pain as much as possible. Kory even went out of the way to pick me up and run me home when my Denali crapped out recently. Communication from his staff has always been top-notch as well. I'll never take my vehicles anywhere else.

Rozema got our vehicle in right away and did an excellent job diagnosing and fixing our issues. We will definitely use them again!

Trusted for 5 years. Not the cheapest but the most reliable staff to get you in and out fast. Cory has a great shop in his hands.

Have been taking my vehicles to Rozema's for a few years now and have always been beyond satisfied with the service, response time, and communication. Everyone from the front office, techs, and owners have treated us with respect and have always been willing to explain their recommendations in a very approachable and understanding way.

Rozema’s has been around for a long time. I can see why! They did brake work on my wife’s car and she says it’s like driving a new car again! Their communication is phenomenal and service is excellent.

100% service excellence, the Rozema team seemed to all be looking for ways to make this process easier for me. Their diagnosis tools are thorough and world class.

Reading the reviews about this place made me want to give them a shot. I have not been disappointed. They have been very helpful since my first visit. I am always happy to see how they do the billing as you get to approve the things you want them to do and you have the pricing there to decide. My car is older and they have recommended some updates that I would have never thought to check on. They take that extra step to make sure your car is safe, which is super important to me. Thank you to Kory, Jennifer and his team for having such a great business! You've got another customer for life!

This was my first time taking my vehicle to Rozema's. I was impressed from my first interaction. I prefer to not talk on the phone, so I emailed Rozema's about getting my car in for service. They responded via email and I was able to schedule everything electronically.

When I dropped my vehicle off, they were prepared for my arrival, so that part of the process was stress-free and quick.

After they inspected my vehicle, I received a text with details on what needed to be fixed. The repairs were listed in order of necessity. I was able to approve or deny each repair individually. The costs were listed for each individual repair.

My car repair was completed that day. When I picked up the vehicle, the office staff were friendly yet professional. I already knew what the cost was because of the details on the text with the repairs, so there was no "sticker shock" when it came time to pay.

The following day, I received a telephone call from Rozema's. They told me that they had mistakenly charged me for a part that they did not have to use and told me I would be receiving a refund for the cost of the part.

I typically deal with my dealership for vehicle repairs, but my experience at Rozema's was such that I will return there for future repairs. While I am confident in my dealership to repair my vehicle correctly, I am not confident that I am not charged for parts not used. Rozema's earned my loyalty by their honesty, efficient service, and professional and friendly demeanor.

Always helpful when it come to my car! They genuinely care about their customers and will do what’s best for them and not overcharge them!

We have used Rozema’s many times in the past for most of our car maintenance needs, they are trustworthy and do excellent work. Our latest visit was for a flat tire, they diagnosed the issue and worked me in immediately. Their service is friendly and top notch. It reminded me why local businesses are so important, they care about their customers and offer quality service. Highly recommend.

The team members who work the front desk (check in area) are friendly, efficient, and knowledgeable. The mechanic diagnosed the issue correctly and fixed it that day.

Great service and staff! They were able to take my car in right away, and everyone was super kind. They did not try to sell me something I didn't need. (Actually, they were honest and told me I DIDN'T need a costly repair.) The car is running great! I've definitely found a new place to take my car :)

They were able to get me in right away and make repairs so I could get on the road again. Their thorough inspection of my vehicle was impressive. Now I have something g to work off of rather than playing a guessing game. I will definitely Italy use them in the future.

Today once one finds excellent service with a business you can trust it's a treasure. The kind of trust that you would feel comfortable sending your own mother. That's what Rozema's is to our family. Even though we are moving 40 minutes away, we will maintain our loyalty. Highly recommend all my friends, family and acquaintances to check them out for yourselves.

Kory and his staff are the best! They explain so I can understand any car issues that might need to be fixed now or just watched for now. I have been going to RCC for years and will continue to recommend them because of their excellent service.

Rozemas is always very helpful and quick to get my vehicles in for repairs.

I’ve been going to Rozema’s for years now, and I refuse to take my car anywhere else. They’ve helped me keep my rusted out piece of junk safe and drivable, and when I finally got a new car, they were just as excited as me! The entire staff is not only extremely friendly, but they are very good with communication! I always feel at ease taking my vehicle in for any service, and I know I’m getting the best quality and care. I highly recommend Rozema’s to everyone I know!

I got all new tires on my Ford Expedition and also a lightbulb replaced in one of my brake lights. The mechanics also did a full inspection as I was taking a road trip to Florida (where we live) with my truck. The price I paid was great, the service was awesome, and I went on my trip with confidence knowing that my truck was safe and ready. Rozema’s also finished the work more than an hour earlier than expected. Any time we are in Michigan and need service for our vehicle, we go to Rozema’s.

I was very satisfied. Everyone is so friendly. The did a thorough inspection on my car. I highly recommend Rozema's Car Care for your car repairs and service.

Had multiple repairs and maintenance done here for my Subaru.(O2 sensor,brake switch, exhaust system, belts,oil change) I was recommended this place by a coworker and figured I'd try it out. They are very friendly, honest, and helpful. I saved several HUNDREDS of dollars going here. It's so hard to find anywhere that actually cares and doesn't overcharge or lie to you about what you car needs. Im so glad I found this place and definitely will be back!:)