Mattress Firm Hicksville Showroom on Broadway

I was searching for a full size bed for my mom. After looking at Ikea, we stepped into Mattress Firm across the road. We were greeted by Antonee who showed us the options within our budget and gave us plenty of time to decide. All our questions were answered professionally, and we didn't feel any pressure to buy from him. In the end, we got the adjustable bed frame along with the (foam) mattress, at a discounted price which is just around what we would have paid in Ikea for a regular bed. And the mattress feels better constructed than those from Ikea.
We opted to have the set delivered and assembled for us. It arrived just two days after purchase. The guys wore shoe covers before stepping inside and exercised care with our furnishings. They waited until we finished inspecting and testing the bed. When they left, all boxes and plastic wraps were cleaned up. They also took away our old mattress for free.
Overall I am really satisfied with our purchase.

Absolutely loved our mattress shopping experience with DIANA! what a great listener. Showed us various types and grades of mattress and helped us work to find the right one for us. Got a SLEEPY'S KING FIRM HYBRID, WITH A MOTORIZED FRAME THAT LETS YOU RAISE YOU HEAD 🥳🥳👏👏👏👏Super comfy, satisfied and happy. Can't wait to refer to my family and friends AND TO GET INTO MY NEW BED WITH THE HUBBY !!! ASAP 🤣🛌.

Recently went in with my wife. Spent about an hour speaking with Tony(Anthony), learning about the different types of mattresses and bases. Learned a lot and eventualy made a purchase with Tony. Not once felt pressured to buy anything, and walked away well informed. So far loving the new bed. It has been one of the better decisions we have made.

Lori was great to deal with, very helpful and friendly. This is not my first purchase at Matress Firm. Would definitely recommend to all my family and friends. Very happy with the purchase.

Had a great experience shopping for our new mattress. We were greeted by Tony and he did an excellent job in giving us all the information we needed. He did not make us feel rushed and gave us time to think about what we wanted.

Ruben is a true professional. My wife and I went into find a new mattress after our 12 year old mattress was giving us back pains. I told him I wanted a tempur-pedic mattress but it was over my budget. He was patient and listened our concerns. He showed us an alternative mattress that was very much on par with the luxury brand. He worked within my limited budget and got me a great mattress. My wife wanted something to help with her legs pains and he recommended to get the adjustable base. Ruben gave us a presentation on the different types of adjustable bases. He showed us the capabilities of the base including elevating the legs and back. It was truly life changing! I don’t think we can go back to a non adjustable bed after his presentation. Ruben made us feel great about our purchase and he followed up to make sure we were happy. Can’t go wrong with this location and with Ruben.

Sophia help me in purchasing a mattress , she is polite and highly professional and knowledgeable. I appreciate the service.

Amazing experience. Smart, honest, kind and very helpful sales representative, Diana. Took very good care of me and highly recommend. Couldn't have had a better experience.

Had a wonderful experience shopping at Mattress Firm. Stopped in on two occasions and worked with Jose & Tony. They couldn't be friendlier or more knowledgeable. They have mastered the softest sell possible and allowed us to take our time deciding. Couldn't recommend them more!!! - TJ Mac

Came in with my fiancé literally an hour before the store closed, just to browse and see what type of mattress we both like due to us moving in together soon. We were greeted by Anthonee and he was knowledgeable as well as personable. We felt like we knew him our entire lives. He gave suggestions, but wasn’t pushy and we really appreciated that. Originally we were going for a queen bed but decided to go with the King! His insight gave valid reasonings and brought a different perspective to our attention. What was a quick browse turned into a purchase. Spontaneity at its finest. Thank you Ant you are a gem!

like the other reviewers mentioned, my main man ronnie hooked it up with some mattresses and an adjustable base. we came in just to get a feel for pricing for a firm mattress, but he sold us on 2 mattresses, a base, and 4 pillows. we've been to 3 mattress stores in the last few months, and we finally bought something with him. I can't say the prices across the store were completely affordable, but he accommodated our budget and found something reasonable for us. if you're in the market for a mattress, check this branch out and ask about the sales; who knows, you might end up buying!

Absolutely great meeting with Sophia and Anthony. Anthony helped us to understand our needs on 09/01 but it was late for us and we had to leave.
Sophia closed the sale the next day 09/02/23. They both knew their job very well.

Today, my mom and I went to Mattress Firm’s Hicksville store location, looking for a mattress set. We got there maybe an hour before closing and we were greeted by store manager Ruben. He was absolutely amazing. Ruben was extremely knowledgeable of mattress technologies and level of comfort for each type of mattress. He was super friendly, honest and down to earth. He was also very hospitable, offered us something to drink as we were figuring out what we wanted in a mattress set. We really had a great experience with Ruben. In the end, we were able to select a mattress set that fit our needs and Ruben made the transaction seamless. Thank you so much for your help today Ruben. We appreciate it.

We had a great experience with the salesman. Antoinee is extremely helpful. No pressure the whole time. This is our second time going back to him. Definitely deserve 5 stars.

If you are going here make sure you go to John. Goes out of your way to help out. He will make sure you will get the best prices around town. Don't go to any other matress firm besides the one in Hicksville.

Sofia is a excellent sales person, got a great deal for a quality mattress!

Diana was amazing! She is knowledgeable, Patient and made our shopping experience painless. She is a pleasure to deal with, thank you!!

A+A+A+ I always buy from Mattress Firm Been buying for years from the Hicksville location Anthonee is one amazing salesperson He's very helpful, knowledgeable and patient He really explains everything in detail especially when you go in to the store, not knowing what you want nor what you're looking for He makes it easy to understand!!

I went into the store and was immediately attended by Ruben the manger at this location. He was so helpful in finding the perfect new mattress for my daughters room. Great customer service and Ruben was so helpful. It was so easy to make the purchase. I recommend this store to who ever is look for the best deals.

Diana was excellent! Great service and very knowledgeable. Didn't feel pressured at all. Thank you