CVS

Overall I believe that this location is one of the best that I have visited in Orange County and Westchester.
Have a great crew, helpful, and easy to check out.
They deserve a raise!

The CVS on 399 Rt 211. Great location, always neat and clean and the employees are always pleasant, polite, willing to assist you with whatever your concerns are. This also goes for the pharmaceutical department. Great employees overall. Thanks.

I would like to commend the cashier today at CVS Route 211 Middletown New York 10940..
She went out of her way to help me she was busy at the register and when she wasn't busy she would come over to the photo department right next to me and help me to make a photo..
I say she was very patient because she was very busy and it's the Christmas season she is a good employee....

I recently had a medical device stop working (manufacturing issue), and I wasn’t due for a new one for a few days. The company sent a replacement, but the mail was running really late. I was so stressed thinking that I’d have to go days without my diabetes supplies that I need, but I called CVS and Debbie worked to get me what I needed. She figured everything out so that I didn’t even have to fight with my insurance company. Not only did she try to help me on the phone, but she went above and beyond and kept working on my issue after we had hung up. She quickly called me back and told me everything was all set. I am so incredibly grateful that she kept trying to help me, even after we had ended the call, it shows that she really cares and it isn’t just about doing a job. She cares about helping people. Thanks to her, I had my new sensor hours before my last one expired and did not have to go one minute without. Thank you so much, Debbie!

I just want to give a big thank-you to the CVS Store Mgr as she made everything right over the phone crediting our cc. We went in there to get Passport Photos for an older relative that we were visiting from out of town. The photos looked great. However, the Post Office rejected them & we had to get new ones at the PO. We left Middletown w/out having a chance to get a refund. I called a week later, sent her the receipt (including the PO's receipt) & she funded the charge back to our cc. This is why we go to CVS...the Customer Service is Fantastic.

I never write reviews, but was checking the pharmacy hours for holiday hours and can't believe the last review was on an automated phone system, WOW! Listen to instructions! I have called the pharmacy twice today I have gotten thru to the pharmacy & pharmacist twice. - and yes there are people everywhere who should not be working with the public, however, not all are bad. I think they do a good job - BUT there was a pharmacist there about a year ago, ***HE*** was nasty, and arrogant, but I don't see HIM any more .... hope he is gone forever, but for all the hard work everyone else does, thanks!

Injections very nicely done!

I honestly have used this pharmacy for years. Never had an issue with anyone. I usually don’t write reviews but after all the negatives on here I had to write a good one.

Great pharmacy and friendly workers

Had all the items I needed. Clean well stocked and good signage to find what you need.

Love the drive thru pick up pharmacy

The employees are exceptional, for the area.

Great place to grab quick convenient things.

Good service

Great store