Verizon

Compared to the vermilion store, this was the best Verizon experience I've had. Google Pixel was having some issues and they only needed to swap my SIM card. Other stores wouldn't even touch my phone. The manager knows what he's doing and was a great help.

The Amherst Oak Point Verizon office is ran extremely well. Tommy is an amazing manager and truly went above and beyond to take care of us and set all our devices up for success. Thank you for the best Verizon visit ever!

Jason was fantastic. He took a lot of time to go through options for a phone. He took the time to even call Apple to try to fix phone. He went above and beyond with such a positive attitude.

Caleigh was amazing. Very helpful and helped me with everything I needed with a great attitude and efficiently.

Jason was extremely helpful. We had a complicated situation with trying to upgrade two phones and he was very informative and helpful. We felt bad we were there till slightly after closing but he assured my wife and I it was okay and enjoyed our conversations. Great experience and we got our phone situation fixed!

Jason was amazing! He was able to find me some great discounts. This was by far the best phone purchasing experience I had ever had. He stayed an hour late just to ensure my phone was good to go.

The manager was awesome, helped us quick and fast and made sure we were good to go

Shane was so incredibly helpful and kind and knowledgeable. answered all of my questions and made the process of getting a new phone so easy. so easy to talk to, and was so happy to help! 10/10 will only be coming here from now on. thanks shane!!

I ordered a new iPhone online, with a pickup at this store. We were impressively assisted by Madison. He ably transferred the information and assisted us in getting the accessories we needed. He was very knowledgeable and enthusiastic. I felt blessed to have such a young man assisting us. I will return to this location for other needs in the future. He is an asset to your organization.

Great customer service. Jason and store manager are very helpful!

Had to get a new sim card on my business phone and Jason was very helpful and friendly. He slso showed me an easier way to access my photos and cleaned my case. I will come back here again next time

Jason was very helpful. He went above and beyond to help me get a new phone

Everything I go to the store everyone has been very helpful and friendly.

My wife and I came to the store to get help with setting up our new phones. We met Madison Burns right away. He started to work on one and in between downloading he would work on the other. Madison was very frienly and easy to talk to. He took the extra time to show us how to operate them. He was very patient with us both. We never felt rushed. He took his time and got us going. He made two customers very happy and will make this our go to store. Take the 5 stars and double them. Thank you Madison..

Went in the store to look at phones. Met with Johnny B. and Robert T. Both guys were great to deal with, very knowledgeable about the products and deals going on. They reviewed my plan and seen where I could be saving money so they told me about it and took care of it so I wasn't paying for something that wasn't worth it any longer. Johnny was pretty passionate about taking care of us, kept reviewing everything he was doing and making sure we were happy. There was a bit of confusion on one particular plan, but Robert (store manager) stepped up and immediately took care of and rectified the situation. Very happy with them overall and would definitely recommend them to anyone looking to shop here. Great job guys!

The reps at this store are very knowledgeable, patient, and willing to help! I had a great experience and they explained everything in detail for me! Highly recommend this location! When I left I felt like I knew everything I needed to know about my phone and they made me feel very comfortable and well taken care of. I will only be shopping here from now on.

Had to wait a little while but didn't mind at all because the sales associate Jason was super upbeat and entertaining! Not only was he funny and knowledgeable but he helped me get my phone to start charging rather than taking my money for a new phone. I would recommend this store to anyone looking for a phone or better service. Keep up the good work!

John B. and all the associates were fantastic! More than helpful and they know their stuff! My family will always do business here. Very professional and an added bonus to this community. I will mention though that those hard working employees need some window coverage from the setting sun as their storefront faces west. It gets VERY warm in there. I'm sure customers would appreciate this as well. This is out of their control so 5 stars it is!

There was a mistake on my account regarding my insurance coverage that was made by the previous associates before corporate Verizon took over this store. Jordan the associate and Nick, the store manager, tried to honor my request but the computer program wouldn't allow it. Jordan then spent an hour on the phone with various representatives from the insurance company who had the policy and with corporate Verizon. He was AMAZING!! He wouldn't take no for answer. He truly had my best interest in mind. He ended spending several hours on the phone. Nick was also great at assisting with the issue in the following days. In the end, I was able to have my phone fixed and my account was rectified. Jordan and Nick were great and went beyond to help me get a fair deal.

Best Verizon experience ever! Manager was awesome! Very quick in and out service, no long waits like Westlake or other retail stores. He wasn’t pushy but made sure all of our needs were met and we were 100% satisfied before we left. We had fun too. Whenever you can have fun in a professional environment and get things done quickly I’m all for it! Thank you Robert for all of your help. We will make this our Verizon choice location always!