Gallo's Auto Sales

First ,
I am very PRO CONSUMER and usually will take the side of the buyer if for no other reason than a one time bad purchase can be devastating to some people and may take years to recover financially and in the case of vehicles, if a bad purchase has left you without transportation then it could definitely snowball into a really bad , depressing, overwhelming situation leaving you feeling defeated. Saying that, i came across this business online and just curiosity led me to reading these reviews. I have never personally purchased anything from this business therefore just a opinion based on what I have read online.
I am assuming this is a "Buy Here- Pay Here" auto dealer. I read one review about a lady who bought a car and the engine "blew up" the same day. The business sent a tow truck, brought her car back and over the next week or so they replaced the engine without a single cost to the customer. I was shocked when I read that. Even though it sounds crazy, there are so many places who would have turned their backs and just repeatedly said "AS IS WITHOUT WARRANTY " means AS IS WITHOUT WARRANTY! Other places may have informed the customer that they are so sorry for her luck and that they would be glad to split the cost of repairs (of course then they would have doubled all cost in order to not be out of pocket themselves.
After reading that review, I was thinking to myself "it's gonna take A LOT of negative reviews to change my opinion from being impressed after reading that particular review.
As with ANY auto dealership, yes there are a few complaints but the complaints that I read could have just as easy been blamed on the buyer. Also, the fact that the owners...yes I said OWNERS , responded to the reviews is impressive. As a buyer, it's a horrible feeling when you're in disagreement with dealer but it's even worse when you know the owners will probably never even know how you feel nor your side of your concerns but I see these owners obviously care.
I will close (my mini novel lol) with this...
We are adults. In these times in which we are living, seems as if we have a auto response to place blame on someone else.
Ultimately we are responsible for investing the research, the checklist, the history etc of any vehicle we buy. We have become lazy and cheap. We are too lazy to do our own research and to cheap to pay a mechanic $20 to look over a vehicle before buying. We depend solely upon the seller. In many cases the seller will try to be as forthcoming as possible and tell you all they know good or bad about the vehicle but we must understand, these sales people are not usually selling you their personal car that they have driven for 5 years. It's just common knowledge that most of these car lots buy from a auction. They, themselves are taking a big chance on every purchased vehicle AND TRUST ME SOMETIMES THEY LOOSE BIG $$ themselves. Not only do they not know the vehicle inside out, but even if it were their personal car for years, some mechanical failures are impossible to predict.
So, considering I hav3 never personally dealt with this business, after carefully reading all reviews, having myself 35yrs + in the auto repair business, I give this business a rating of (1-100 ...100 Being perfect) I give a 93. LoL
They sound like good hearted folks who themselves are just trying to operate a small family business and provide a 2nd opportunity to those that nobody else will gamble on.
*****REMEMBER HOW EXCITED YOU WERE WHEN YOU WERE ABLE TO HAVE TRANSPORTATION AGAIN BEFORE YOU GO POSTING HOW YOUR ISSUES ARE ALL AT THE THE FAULTS OF OTHERS.

A great family ran business! I would highly recommend gallos to anyone. They have been amazing to us

I bought a 2009 Toyota Camry from these awesome people! They are very friendly and they have done wonders to work with me and month by month we finally are at the end! ☺ Definitely wud buy from them again!! Highly recommend!!!

The owner himself responded to my roadside assistance call but having just have a flat tire changed. He and his staff which includes Carroll his wife, and Brittany his daughter were extremely nice. John one of the mechanics helped me get a rim so I didn't have to rely upon a donut when I have a flat tire. No 1 in side the office, the shop or anywhere had any rough language. I noticed other customers were treated with respect as so was I. I would recommend Gallo Towing and use of their service department in possibly buying a car from them as they were very interested in the customer but we're not the typical "car salesman" .

The staff is Very friendly and they work with you. I have no complaints and would recommend friends and family to purchase thier next vehicle from Gallos! I'm a happy customer.

Gallo’s Auto Sales is tremendous! They are always able to work out the best deal. I’ve never walked out of there as a dissatisfied customer!

The staff are always friendly and great customer service and the prices are fair,and the vehicles in stock are always good and decent looking haven't ran into a lemon yet keep up the good work

Polite, respectful with valid information. Even under the difficult circumstances I found myself. The tow driver,office staff and yard man were wonderful. Thank you Gallo.

Honest friendly sales people willing to work with you. I have bought several vehicles from them and will travel to buy my next one from them

I have always had the best customer service from this establishment. No phony sales reps. Mindy, you are tops !!

Was very happy with my purchase and the service.

I am a first time buyer and Brad at Gallos made that happen for me THANK YOU Brad :) good looking out

The guys that were very knowledgeable and they fixed my problem on my Truck...I recommend shop to anybody..

Best service I have ever had. Would refer to anyone. Mr Jim is outstanding mechanic.

Good used car lot with good prices and nice selection of vehicles

Very nice and informative sales person I will be back

Great people with great service AFTER the sale. Highly recommended.

Great vehicle pricing & selection

Great bunch of people work there

Very nice people