AT&T Store

Though I was unable to accomplish what I set out to do, the young man who attended me (Jonin) couldn’t have been nicer. I absolutely appreciate that he didn’t treat me like a stupid old lady and made a sincere effort to help me.

Magnificent customer service. My experience at the store was absolutely exceptional, I was there and the problem solved the employee was above and beyond. He handled a very tough client in the more professional manner. My respect I will be back soon because now is my preferred store 👍

I cannot rave enough about the customer support and service at the AT&T Store in North Providence. Zaria & Geezelle were amazing! They were patient with my litany of questions in upgrading my phone and the necessary accessories. Not only was I 100% thrilled with their assistance and support but we had a wonderful time throughout the process. I am quite grateful to them and highly recommend the North Providence AT&T store.

Melanie and Chris helped me and they were incredible. They helped me get my business line set up and they worked really hard on it. They deserve 5 stars for how well of a customer service they gave me! And give to everyone that comes in to that store...I never feel so values as a customer. They are the Best...

The new store manager Noah was polite, accommodating, and pleasant. He made my in-store experience straight forward and stress free.

I came in looking to add an Apple Watch to my plan, not only did he explain and compare all my available options, he suggested ways for me to save money on my bill and take advantage of premium services I already had.

If you’re looking to upgrade your phone or your plan Noah’s your guy!

Amazing service! honest salesmen & just a the most genuinely nicest person i have ever met Hakeem, didn’t lie to me unlike Verizon. I just got my first bill in my email & it’s exactly what you explained. I am recommending everyone there now thanks again for the amazing customer service. Ps. My phone fell and that glass scratch protector you gave me a discount for save my life thanks !

The young lady at this store, Mel, is a complete delight! I switched my number from simple mobile and not only was she switching me over, she was assisting a customer with technical assistance and dealing with an irate customer. A competent employee who can multi task, knows her job in and out, and also very kind. It’s very rare to find people like her. I hope att and it’s affiliates recognize and APPRECIATE HER!

I've been a customer with AT&T since I've had a cell phone, and I love it! I went into the north providence location earlier in the month, and the sales rep attended to my needs and I left the store very satisfied. He was polite, attentive, and showed concern to my problem. He took the steps necessary to repair my phone, I wish customer service was this easy to come by more often. I hope this feedback benefits the entire team, I will recommend this store to anyone!

I highly recommend the AT&T North Providence store. Chris, the store rep was very courteous and knowledgeable when he upgraded my iPhone 6 to iPhone 11. As a Deaf person, I totally appreciated his taking time to communicate with me via paper and pen. Fortunately, I had Live Caption app (Speech to Text app) and it was a breeze communicating back and forth. We need more Chrises out in the retail stores. MB

Chris and Mel were very helpful. They were patient and made sure we went over every feature and option so i could decide on them. I only buy a new phone every 5 years so they answered all my questions. They were also upfront and honest with the whole deal.

Stopped in last night to upgrade and add a line. What a great experience! We didn't feel rushed or pushed into anything. Although it was close to closing hours Noah the manager took his time to make sure we left happy. He answered the hundreds of questions I asked, was knowledgeable about a ton of stuff and hooked us up with some good accessories. I would deff go back!

David at Mineral Spring Ave North Providence location was Great!

Worker Zaryia(I think that was her name) and manager Geezelle were great and very patient when trying to help me with the issue I was having. I was there for almost 2 hours and they stood by me every step of the way and never gave up when even they couldn't figure out what was wrong with my grandmother's phone. All while helping other people that came in with their own issues as well. Thank you so much guys.

Mel was an absolute delight to work with. Not only was she competent about the phone she sold me, but she treated me like a person, not like a salesperson who's pushy and overbearing. I will only come to this location and that's because of mel. She exerts true customer service and that's rare nowadays.

I absolutely love coming to this at&t! I've been to other at&t locations in the state and the customer service I received here was beyond the best I've seen. Everyone was really friendly and the staff was really helpful at answering questions and providing me with the new phone that I needed, I was due for an upgrade!.. the girl that works there I believe her name was shaquira or shakira like the singer lol I'm not quite sure but she was amazing. She even went as far as finding a better plan for my family and I. In all I'm very pleased I would definitely recommend this at&t location to friends.

By far the most professional staff I've encountered in the retail world. Every employee is always willing to help you with any questions. Store manager Vanessa is the perfect example of what a leader should be.

I have been an AT&T customer for some time now. I visit the north providence store fairly often and have always had a pleasant experience. The employees have always gone above and beyond to help with any questions or issues I may have. Rob thanks for all your help. Great store guys. Would recommend to friends and family.

Akeem was so courteous and helpful!!! I had to activate my new phone and I am not tech savvy 😁 He was patient and a great multitasker, with the other customers there I never felt ignored. Thanks Akeem for helping this crazy pregnant lady 😂👍🏻 You rock!!!

Venessa and her crew wow job well done.... best service I received in a store as far as I can remember. Thanks to venessa I will be referring people to the north providence store now. Is the place to go if u need phone service. I'm proud to be with u guys keep it up

Helped out by Akeem, superlative he has tons of people skills, excellent ability to relate to customers amazing communicator. AT&T is fortunate to have Akeem represent them correct send it.