Milestone Plumbing, Inc.

I’ve hired Milestone Plumbing on several occasions, their work and professionalism have always been great. Recently, I had the chance to hear their field operations manager Charlie Earle present on how they perform their projects. It was impressive to see his expertise and his understanding of the state plumbing code (A three ring binder over 2 inches thick with very small font!). I continue to be impressed with Milestone Plumbing and continue using them in the future!

We had Milestone Plumbing reinstall our toilet that was originally improperly installed by another plumber when we finished our basement and added a bathroom recently and they did an amazing job! Our plumber Jason was thorough and professional and did an excellent job for us. I only wish I had known about them sooner and had them do ALL of the plumbing work for our remodel. It would have been done right the first time without a doubt. A++++ company!

Update 5/10/24
We just used Milestone Plumbing again and they did another 5⭐ job for us installing a Moen Smart Faucet for us in the kitchen and fixing some of the drainage line at that location as well. Jason was our plumber once again and he did a terrific job for us. I would recommend Milestone for any plumbing issues you may need help with!

In the past I have worked with milestone through work. In my opinion they are the best in Wisconsin. Therefore I always told myself if I need plumbing done in my house they are the ones I want. I contacted Jess and told her the issue and what I wanted to do! (Repipe the whole house) She was more than accommodating, knowledgeable, and professional. A couple days later two plumbers came over to do an estimate, they were nothing but friendly, experienced, knowledgeable, were willing to talk about issues that could arise, and did not try to oversell anything. Then they were able to come to do the work quicker than expected! They were efficient, clean, and communicated with me if something was an issue. I was very please with the outcome of this project. I tell everyone Milestone is the way to go! They hold themselves to a very high standard and back up their work! Highly recommend, and will definitely use them again in the future!

Extremely professional and quality work. Hired to install a garbage disposal where none had been, which required modifying the existing DWV line. Office was responsive with quote and scheduling. Technician explained everything each step of the way. Price was reasonable—not the cheapest by any means, but plumbing isn’t something to skimp on IMO. Inspection passed no issues. Highly recommended.

I've been in my house less than a year and have had three separate clog issues that required me calling a plumber. The first two times I used another company that solved the immediate clog, but didn't address the underlying issue. I called Milestone on Monday and they had someone out to me on Tuesday. Evan was kind and very helpful. Evan quickly realized that there was a bigger issue going on and sent my info to his boss for an estimate. I got the estimate the next day and called to schedule. The originally told me that they'd have someone out on Monday. This morning I got a call that they were ahead of schedule and they were able to fit me in. Jason came today. Against he was professional, kind, and informative. I believe they found the root of the issue! I honestly can't say enough positive things. You've got a customer for life!! Also want to shout out the customer service staff in the office. I don't remember her name, but she was super friendly too. This was just an awesome experience. No one wants to deal with plumbing issues, but they made it as painless as possible!

I live in a house built in 1929 and have used Milestone Plumbing to complete major plumbing projects three times over the past 18 months. Each of the plumbers (Adam, Josh, and Alex) was excellent and knowledgeable. They clearly communicated what needed to be done and why and completed each job in a professional and timely manner. They also offered money saving tips and advice on how to prevent future problems. I highly recommend Milestone and wouldn't consider using another company.

Today I had a plumbing backup at one of my rental properties and called them. Alex Roloff and a shadower came out about an hour later and quickly got to work. After pulling a bunch of tree roots and unclogging my floor drain the water quickly went bye bye.

Alex gave me some reccomendations to ensure this doesn't happen again. So all in all from the freak out phone call from a renter, to the problem being solved was about 3 hours. I would strongly recommend Milestone and their team in the back office. They come out and do what they say and for a less $$ than what I had thought. Awesome service, Alex & helper guy. Thank you so much.

Milestone Plumbing is the Best! I had an underground clog somewhere in my external rain drainage system causing flooding in my basement. Milestone sent Jason who was on-time, professional and efficient. After a brief discussion of possible strategies he went to work, located the clog and cleared it. He did a great job and the price was fair. Well Done!

Milestone is by far the best plumbing company you could ask for. They are responsive, efficient, courteous, and do an amazing job. This last job was a real challenge due to non conventional products, but they figured it out, and made my vision a reality. They even noticed another issue that they fixed while they were here. I'm so grateful to them!

Milestone was able to schedule us quickly for our clogged kitchen sink. Luke was great and explained what they suspected the issue was, their plan of action and what their backup plan was. They were able to get it unclogged and fixed and put back together in about an hour! Fantastic service; Would highly recommend!

Milestone replaced my water heater and fixed a minor issue with my shower. Their customer service was great from scheduling to my actual appointment, and they have fair pricing. James, the plumber, was kind, answered my questions, and walked me through everything that was completed before he left. I appreciate the good service and will be sure to use and recommend Milestone in the future.

Had some plugged up sinks and malfunctioning temperature controllers on showers. Alex from Millstone showed up on time and was extremely diligent. Noticed another leaking faucet and repaired that along with the other issues. Super conscientious and mindful. Probably saved us $1,000 by repairing the knobs and controllers vs repairing.

Thank you!

Milestone is simply the best. Every time I've chatted with a receptionist, they are incredibly kind and knowledgable. We've had Evan out out our 4-plex multiple times and he gets everything taken care of well, AND takes the time to inform and update us throughout the process. It is no wonder they have so many 5 star reviews. We could not be happier with Milestone!

Our garbage disposal stopped working. We have a home warranty who put in an order to Milestone. They called me within an hour and was scheduled within 3 business days. James came out, was extremely professional, and replaced it all within one hour. I didn't have to wait for parts or a new disposal, he had one with him. I was blown away with the service and how quickly it was all taken care of. I highly recommend using Milestone Plumbing.

Today was the second time that I use Milestone Plumbing ,
the plumber that came today. His name was Kevin he was absolutely amazing. I’ve never had any issues with this company. I highly highly highly highly recommend them to anybody that needs a plumber.. They are very courteous extremely pleasant to work with customer service goes over and beyond.

Thank you, Milestone and Kevin😀

Milestone Plumbing has always been a class act. Starting with the initial calls and knowledgeable staff, to the friendly and professional service technicians followed up clear and accurate invoicing. We have had several them out on several occasions and have never been disappointed.

I AM BEYOND IMPRESSED! Feeling blessed and grateful to have found Milestone Plumbing. From Trina who answered the phone with the most compassionate and detail oriented follow through, to the Kevin and Tyler who showed up early and on the same day of call with meticulous workmanship. This is a top notch company with customer service like the good old days. i noticed this is a female owned business and WOW you are knocking it out of the park! I could not be more pleased nor have deeper gratitude for the job that was done for me today! You are deserving of many referrals. Thank you Milestone Plumbing.

Milestone was fabulous from the very beginning! I emailed for information and they allowed me to email photos of what I needed done in order to give an estimate via email. This saved a lot of time to be able to do it this way. They quickly made an appointment and the plumber was right on time. The main thing we needed done was to replace the utility sink and faucet due to a leaking faucet. The plumber, Adam, was amazing and actually went above and beyond (with our permission first of course) to rework my basement laundry area to make it so much more efficient and useable. My washer and dryer used to be across the room from each other and he took the time to reroute some pipes and get my dryer next to the washer with the doors facing the right way! He also made it so the washer empties right into the plumbing system instead of into the utility sink which is also super convenient and less messy. I was astonished when I got home on how good it looked compared to before. Thanks for the amazing service and for thinking outside of the box to improve my basement. See before and after photos! I totally recommend Milestone above any other plumber we have used in the past!

Evan and Phil showed up exactly at 8 am like I was told. They went above and beyond when installing my new water heater. Several issues that came up due to living in a condo. They were patient, clean and courteous the entire time. Definitely recommend Milestone. I will call them for my future plumbing projects.

Another great job from Milestone Plumbing specifically Josh. And a special shout out to Katie in the office for scheduling our work the same day. Milestone handles all of our plumbing needs and we could not be happier. Great work, great staff and an excellent value. Kudos to the Milestone team!