Petco

This place stands behind its products. Easy returns, no questions asked. My bubby was ashamed because he put on too much weight for his harness, they returned the old harness for full credit toward the new one and made him feel like a special little man. THANK YOU PETCO FOR MAKING PET PARENTING A LITTLE EASIER

They also sell the toughest toys!

One of the best stores in Bend great staff very helpful thank you all for being there very clean and organized!!

ASHLEY from the Bend store is amazing. She is a 1 woman show. My dog Buddy loves her and she does a great job. Be patient, she has no help. Also, I went to make an appt. for grooming on the website and it said I had to come back later. Finally got an appt but my number didn't pull up my dogs Vax info. So Ashley had to cancel the web appt and remake it and th Vax info pulled up. That is a web glitch.

I absolutely love this place. I go there for all my Betta Fish needs. They take amazing care of all their animals. I was sick to my stomach to see how PetSmart treated their Betta Fish. I’d like to give a special shout-out to the girl with the black/white hair who works there. I didn’t know anything about fish keeping at first and she set me up with all the knowledge and equipment I needed. I highly recommend shopping there for all your pets’ wants and needs. The staff is awesome and your pets deserve the best.

Amazing staff here. They are very knowledgeable and kind. They helped me meet my new best friend!

Very clean, well stocked, associates were helpful and friendly

Helpful staff, recommended great food for my pets.

My children aged 17 and 18 were interested in buying a fish so I brought them here. The woman helping us was very helpfully and even recommended her favorite type of fish. We bought the fish and the prices they are offering are amazing! The fish recently died and my children were very sad. All in all, this place is amazing. 10/10 would visit again if I needed to buy a fish.

Very friendly and helpful. Colin was great at finding what I needed!

A store associate name Stephanie had helped us at Petco at a location near us. She helped us price match a product that worked well for a leopard gecko. A certain substrate that would not be too humid and would be better for the health of our leopard gecko. It was nice to have a price match in store that is online to help save money. Also, there is AutoShip available that would even save more money.

I wish I remembered the cashier's name, she was legend! I used the lue and when I cought up to my wife the cashier was coming around the register to give her a big hug, both were laughing and all smiles, my wife said it was exactly what she needed, she felt "seen" it was so important to me that I'll never shop anywhere for my pets again. Highly recommend!

Everyone is always so helpful and nice! I didn't catch the person's name who helped me tonight but she had plugs and a cute mushroom tattoo on her forearm. She talked to me and my bf, giving us ideas for my picky cats and her personal experiences with her cats and that was so helpful! Their prices are cheaper than amazon too for some stuff. I bought 2 boxes of oko cat litter buy 1 get one 1/2 off for 18.99 they're $20 a piece on amazon. :)

Wonderful and timely delivery :-) great customer service.

I like that they keep track of my purchases and accept returns

Very helpful and patient employees.
Petco is wonderful!

Nice location, and the staff are always helpful

Extremely helpful young lady in the aquatic department helped me today! I've spent thousands at this store and she got me enrolled in fish pals rewards program and saved me a ton of money! ❤

Went to find specific cat food and a toy for my Siamese. Found what a wanted and a reasonably priced toy he loves. The cashier helped me find a nice bag and offered to have someone carry stuff to my car. I have shopped here before and find folks to be consistently pleasant and helpful.

The staff was very helpful

Love the ladies in the grooming department enough to overlook the cashier guy who wasn't great at customer service recently.
They are friendly and handle my little dog better than any other locations. The store is clean and so well stocked - we make it a point to walk around a little longer and usually buy "extras".