Mattress Firm Martinsville

First trip to Mattress Firm and I truly must say we had an amazing experience! Idalia was very knowledgeable, and was so kind. She worked diligently with us and even shared some time with our little girl! Now we are awaiting for our arrival! Thanks Mattress Firm, Idalia, and the Manager. I apologize that I did not remember his name!

Just placed an order with the help of Idalia. She answered all of my many questions. (Yes, I'm that custoner!)
She made this process of deciding on a mattress extremely easy. She is knowledgeable, kind and just overall a joy! I'm very pleased with my purchase !

Idalia, is one of the sweetest person in the Mattress Firm store here in Martinsville, Virginia. She help me the first time last year. She end up helping me again with a firm mattress. I recommend Idalia she is a wonderful sales lady with great customer service. Thank you so much Idalia for helping me.

I was amazed at the knowledge that revealed itself through Idalia Juarez. I first explained that I always loved my water bed but no longer have a supplier. She took me straight to the Purple mattress, stating it is more similar to waterbeds. She showed me several other choices including the tempur-ergo smart adj base. I purchased the purple and the tempura base. It was delivered by two set-up guys that explained everything to me as they went along. I have never been more pleased than i was with all these professionals. I am SO happy with my Mattress Firm store & it's professionals.

The sales rep was very nice and extremely helpful. I definitely recommend going there for all your sleeping troubles lol

Great customer service to the 2 men at the store. Got a real deal on a mattress & box spring that I needed immediately. You made it happen!!! Thank you guys!!!

Extremely helpful! And assertive! They kept me within my price range with satisfying service! I appreciate them for all there help today

The sales person, she was very helpful and explained the items to me. Also, very courteous all the way thru transaction. Thank you

Travis and Adrian are the GOAT’s! I loved their customer service and I will recommend and visit again!

After experiencing a house fire we had to replace mattresses. We gave Mattress Firm a chance and are so pleased we did. The associate was so friendly and sympathetic to our situation. Due to the circumstances we received a discount and that goes beyond what they are required to do and speaks volumes about doing what is best for the customer. I highly recommend Mattress Firm, we will now be lifelong customers.

My Sleep Expert was Idalia Juarez and she is EXCELLENT. We needed help with an exchange and some payment issues, which she took care of in a timely manner as a professional. She arranged for me to go to another store so we could test a mattress she did not have, which was the mattress we decided to purchase. She was well trained about her merchandise and was able to assess our needs. Thank you IDALIA JUAREZ!! For your excellent customer service. You are a great model of what customer service should be!!’

Salesman was very knowledgeable and friendly. I would do business with this store again.

Vic was very helpful and patient at helping us find the right mattress

“Idalia Juarez” was the best sleep expert I’ve ever worked with! Her customer service was superior to any I have experienced before.

Jessica was the employee we consulted with for a box spring. She was very helpful and efficient and, since we knew what we were coming for, we were in and out quickly and easily. Also got a great price.

Idalia Juarez was wonderful! The type of sales associate that every store needs! She was very honest about the products and the type of Mattress's that we were looking for!

Idalia Juarez is the best sales person I have encountered in a very long time. I am usually very critical when it comes to customer service. She has the best personality and people skills. If every business had one of her , your businesses would sky rocket!

Adrian was great and helped with our purchase

Service was excellent! They had a large selection and the woman who helped us Caitlin was amazing and able to find us a great bed that fit our budget. She was friendly and knowledgeable, I highly recommend this location.

The sales people are very knowledgeable of the products. Idalia was very patient with us and explained the difference in every one of the mattress and helped us in our decision.