Carl's Plumbing Services Inc

My husband and I are elderly. When our warranty company sent us Carl's Plumbing to replace our water heater, we were worried who we would get. This afternoon, it is all done, and we have hot water again. I just had to tell everyone that the two men who came from Carl's Plumbing, Chris and Sam, they were wonderful. They came on time, they were very kind and caring, they kept us informed about everything they were doing, and they did a excellent job. We were very pleased with the finished job. We need a couple more things done in the future and now we can rest assure, by calling Carl's Plumbing, we know their competent and the job will get done efficiently. Many thanks to Chris and Sam for a job well done. Janice Anello

I had an excellent experience with Carl's Plumbing when they were sent out by our home warranty company. They came out quickly, resolved the issue quickly (leaking pipe) and were friendly and professional.

They even checked and fixed a 2nd issue (water pressure problem) for me for free before they left. A previous plumber told me that the 2nd issue would cost around $400 to fix and the plumber from Carl's pointed out that it was actually a simple thing and fixed it in like 60 seconds, no charge! It was a fantastic experience start to finish. I will definitely use them again.

Carls plumbing have been assigned to fix our plumbing issues by our home warranty company for the past 6 or 7 years. Every plumbing job was done very well in a highly proficient manner. Today we had one of their staff named Tony to look into a sump pump issue. As the pump was tightly installed next to the dryer, we had to move the dryer so he can get to the pump, only to discover that the dryer vent pipe was worn out. He was so kind to help us fix the dryer issue even though this was not why we had him come over for. Thank you again Tony, we highly appreciate what you have done for us.

Used Carl's through our HSA warranty, they called within a few hours after our online request to set up an appointment for the next week to check on our sump pump that hadn't been running. He came within the given time frame, was very friendly, took the time to explain the issue (and fix it), and gave us tips on what to look for in a working sump pump. Thank you!

Our sump pump quit on us at 3am on a Sunday. After contacting our home warranty company, I called Carl's to inform them of the issue since they were the ones dispatched to come out. I had issues with the home warranty process but Paul from Carl's quickly assisted in getting things rectified there. Within the hour, Paul was at my house. Some quick troubleshooting and he had a new sump pump installed and everything working as it should. Because of the amount of rain we had been receiving and with more on the way, he literally saved my basement from flooding. Paul was great to work with and I can't thank him enough for everything he did. Thank you Paul!

Had an issue with our tenant's water heater Thursday night, contacted our home warranty service Friday morning. We were assigned Carl's Plumbing for the job. After reading all the reviews on Google I became worried. We got a notification through our home warranty service a plumber would be out between 12pm-3pm. I had a very important commitment at 4pm and called Carl's Plumbing directly to see if they had anything early, they said they had an opening between 11am and 1pm so I was good with that. The plumber should up just after 1pm (which is reasonable since we pushed our scheduled time up). The Plumber took about 20 minutes to determine he could not fix the issue and would have to order parts and would not be able to complete the repair until about Monday or Tuesday. (Again this is reasonable since we were going into the weekend). Called on Monday to check for an update and we were told the parts had not arrived yet (Not everyone ships at the speed of Amazon...) again this is reasonable for me. Got the call Tuesday morning at 7:30am saying some one would be out between 8am-10am to complete the repair. The Plumber should up at 8am on the dot and the repair was completed within 30 minutes.

Most people are always willing to jump on a leave a bad review and not enough people leave good reviews when they received good service so I wanted to share my experience with Carl's Plumbing.

The last step will be waiting to see how we are billed from our home warranty service. Otherwise everything was done under realistic expectations and the job was completed. Everyone we talked to at Carl's Plumbing (receptionist and plumber) were polite, professional, and courteous.

I would have absolutely no issues using Carl's Plumbing again in the future.

They called and set up an appt within 24 hours of my call for a non emergency issue. Chris came out was very helpful, friendly, and professional. I really appreciated his help and plan to ask for him should I need plumbing services in the future!

Carl's was assigned a sump pump repair job via my home warranty company. Within a few hours of submission they contacted me to setup an appointment and they were at my home the next week to repair it. The job itself was completed wiithin 45 minutes of their arrival where they determined the pump motor failed, installed a replacement and tested water discharge to show me it was functional again.

This was through my daughter's home warranty program. The warranty company had initially contracted with another business to replace her water heater but she kept playing phone tag with the guy for 2 1/2 days and finally asked the home warranty company if there was somebody else they used. They changed the work order to Carl's and within 20 minutes somebody had called to schedule the appointment. They came out the next day within the 2 hour window specified and got the work done. My husband was there to let Pat in since our daughter was at work. He said Pat was a hell of a nice guy and very thorough. Would definitely recommend!

Recently our Home Warranty Company referred us to Carl's Plumbing for a faucet replacement. Carl's promptly called us to set up an appointment. The tech arrived in the window provided and parts ordered. A few days later the faucet was replaced. The tech did a good job even though the old faucet was difficult to remove. Carl's did a good job, the warranty company however was a major challenge.

My daughter needed her hot water heater replaced. He arrived promptly and started to replace it. Since it is an older house, there were other problems that became evident. He called my daughter to explain what else needed to be done, and came back the following week to complete the job. She is very satisfied with the result.
Everyone was so nice from the first phone call until the end. Very professional work. I would highly recommend.
Just a side note, they are located 45 minutes away and arrived promptly both times.

Called my home warranty company about a hot water heater that failed and needed to be fixed / replaced at 7:10am. They referred me to Carl"s and I got a call back from then by 8am, and scheduled me up for a tech to come out around noon. Their tech Pat showed up, found the heater had to be replaced, and had the new hot water heater installed and working by 2:30. Pat was very professional, personable, knowledgeable and completed the install quickly and correctly. Would definitely recommend Carl's and use them again in the future if needed.

Our water heater broke at 8pm and we submitted our information to our home warranty service and received a call from Carl's Plumbing by 8am the next morning and they arrived within an hour! When our home warranty service said they would order a new water heater to be delivered to Carl's Plumbing in 3 days, I was slightly frustrated. However, I was then told that the technician brought a new water heater with him and it could be installed right away. By 11:15 we had it installed and up and running. It was a great, highly appreciated and refreshing experience!

I have been going to Carl's Plumbing for about 7 years now for any of my plumbing issues. I cannot imagine using any other company or service than them. They are always very quick to respond, and the service I have received has been 5 star+. Their professionalism and courtesy are second to none! Yesterday my water heater went out. I called Carl's plumbing, and within 5 hours of calling I had a new heater installed and was back to normal. That kind of service is almost extinct these days. If you need any plumbing service, I would highly recommend you call Carl's.

Carl's Plumbing contacted me quickly, their scheduler was friendly, and a plumber came on-time within the same week as my call. The work was done quickly and neatly and the plumber showed all the work to me afterward. Great job!

Carls's Plumbing did a great job! They were at my residence 2 separate times. All employees over the phone and at my home were professional, kind, and respectful. They installed my water heater, pulled out the old one, and also lined my chimney. I would recommend them to everyone! I had to schedule my chimney lining for after the snow melted, the only reason I had to schedule a second visit, which is understandable. Great job to all the employees at Carl's Plumbing!

Chris was the plumber that came out to our house, and he did a fantastic job. A previous company had completely botched our gas line and turned the situation into a dangerous one where We Energies had to cut the gas off and we were without for 5 days. Chris got here, was able to fix the problem right away, and was a true professional. He took the time to make sure all my appliances were operating correctly after fixing the leak, and even answered a few other questions I had about our plumbing system. I could not recommend him more highly.

I was nervous about my home warranty company sending out Carl's Plumbing to repair a small leak because of all the negative reviews. But the guy that came out was super professional and got the job done quickly. There was something not covered by my home warranty and he took care of that also, and was cheaper than he originally thought.

My Home Warranty AHS had Carl's Plumbing service an expedited claim on my sump pump. Paul came out. called me 15 minutes before arrival to let me know he was on his way. Was Polite, Professional, and Friendly. Had a great experience!

Assigned Carl's through HSA (my home warranty company) after being assigned another plumbing company who "didn't clear drain blockages." The plumber came to our home promptly and was courteous. He was unable to initially clear the blockage, but returned the next business day with different equipment and successfully fixed our issue.