CVS

I want to give credit where credit is due. I like others have had some not so great service when visiting this pharmacy for my medication, however Shavaris is outstanding! She was polite, professional and a woman of her word! My exact words to her "a breath of fresh air!" compared to some of the service I've received at this location. Thank you again Shavaris :)

I'm giving this 5⭐Review for a young lady I spoke with today named, Sharvaris. From the moment she answered the phone until the time we ended the call she was attentive, courteous, polite and extremely helpful. I recently spoke to a guy named, Richard who was short with me and seemed as if I was annoying him. I was very shocked to hear this lovely employee today take the time to help me and she did it with a Smile in her voice the entire time. Bravo, Sharvaris👏🏾 Now Teach the rest of them how to exemplify Awesome Customer Service!!

There was a time a few months back I was getting charged too much for my medication. One guy told me I had to wait 2-3 hours just to change the price. I was definitely a bit frustrated as I had my 2 year old with me who wanted to run around the whole store. I asked the guy why I had to wait so long and he got an attitude and said that’s just how it is. A really nice guy came up and helped me and got the problem solved right away!

Now jumping to today. I was picking up a rx for my husband for amoxicillin which to my surprise they were out of. The girl at the window said it wouldn’t be ready till maybe Tuesday as they just got a shipment in and it would take a while to get to. I asked if I could just have it transferred so she went to look into that. Well I got lucky and the meds just got opened from the order. She told me to hang tight and they will rush it and it will be ready in about 15-20 minutes. She was the absolute sweetest and I’m so grateful she was able to help me so fast and was so very kind. Overall my experiences here have been pretty great.

Went there to get a vaccine. The place was clean and organized. The staff were friendly and helpful.

I have been going to this location for a year with multiple regular medications, along with getting vaccinated here. It’s been a good experience! This is a busy location, but I don’t find I’m left waiting long by phone, counter or in the drive through. The store staff has been friendly, as well at pharmacy techs and pharmacists.

Thank you to the pharmacist and tech who noticed irregularities in my son's prescriptions written from the ER as well as from a telehealth physician. He was shorted on three out of three medications and this was first noticed by the tech and explained by the pharmacist in detail. I was able to get the correct medication dosages from his follow-up with his pediatrician but my son had to suffer due to not having the steroid he needed to fight an infection because I wasn't given enough initially. At least I knew what to do for him until I could visit a THIRD doctor to get this fixed.

I cannot thank the manager on duty enough! Dee Dee listened to my story of the doctor on call trying to call Walgreens and another CVS and not being able to get through - the doc had tried in the morning and in the afternoon to get an antibiotic called in for me for a sudden onset UTI - and no one could help - this was the 3rd place we tried. The doc was so frustrated that he gave me his cell # and I asked the manager if the pharmacist could call him - and he did! I am so thankful to start on this med this weekend so I do not have to miss work - I am a teacher and there are NO subs - thank you CVS of Hopewell!!!!

Everyone speaks when you walk in the door. Store is clean and efficient. First time getting prescription filled took a few minutes to get me in the system but after that things went smoothly. They are BUSY so just be patient. Give em a break. I usually drop off in the morning and pick up in the evening on my way home.

my only experience here was a good one.. don’t know the name of the pharmacist but he gave me my flu shot and made me feel at ease and joked with me bc i hate needles.. thank you!

Great service at Pharmacy

Awesome 24 hour pharmacy!

Really nice people . Always eager to help.

Close by and clean. Friendly

Had prescription sent to this location from a CVS in Henrico without any problem. Quick and pleasant service

Very pleasant staff!!!!