Andrew Toyota Service & Parts

Andrew Toyota always does a great job. Quick, easy to set up an appointment and I always don't have to wait several days to see a mechanic. I bought my first vehicle here. I've been a customer for 2 and a half years now, and I definitely recommend their services.

Letty was so reassuring throughout the process. I'll be requesting her for all of my auto service needs.

Called to arrange service the day before and was able to get in the next afternoon. An easy experience with knowledgeable staff.

I was in and out in about a half hour for just basic tests, tire rotation, topping off the fluids, oil change, etc. When there was a small line inside for payment, Zee offered to have me come over to his desk since I was paying with credit to help me out. Great guy, thanks a bunch! 👍

Each and every time this dealership has worked for us on each different Toyota they have been perfect… start to finish…

Mr. Cicero is among the most helpful and knowledgeable Service managers ever!!!
Zee and staff are as well.

HOWEVER, I am FRUSTRATED, CONFUSED and ANNOYED that my 2020 Corolla has no practical means of SPEAKING DIRECTIONS .
Scout app is apparently defunct!!
If using ENTUNE, I must purchase yet ANOTHER cord and disconnect Bluetooth!!
HOW WILL I HAVE emergency PHONE ACCESS ?!?
HELP.....HELP.....HELP....PLEASE!!!!!
RIDUCULO8S and EXTREMELY DISAPPOINTED!!!

Fast service and they keep you informed and up to date during entire appointment with texts and videos

There's always a good experience when I visit Andrew Toyota and Zee the service advisor is always very helpful and reliable

Great job on my Prius I give them the highest rating for everything

Don't go anywhere else. Andrew Toyota and my service advisor Willie top notch

If you are in the market for a new car, in my opinion Charles is the best. He's got a repeat customer in my family and I. He has sold us 4 vehicles over the years. An all around great guy, he's a master car salesman too. I definitely, do recommend Charles.

These guys were awesome. They were able to work with me and had no problem with the fact that I was seeking a 2nd opinion. They helped me find the cause of my car breakdown after others didn't want to.

Cody was great. Got there ahead of appointment but he handled promptly. When I came back to pick up, he noticed that the guy bringing cars was too busy, so he got my car for me. Everyone there have great attitudes.

I have been an Andrew Toyota customer for 15+ years. Andrew's service department has always been exceptional for the rare times I need to bring my SUVs in (4Runner and Sequoia) Willy Willet, a long time service tech at Andrew, is top notch. He's extremely knowledgeable and makes us feel like part of the family each time my wife and I visit. A+

They always take care of me in a timely fashion and are respectful .

Fantastic service! Had a recall for fuel pump replaced in an hour! Did not know they have a body shop on the back of the building. Need a dent repaired from someone hitting my driver side rear quarter panel at MKE Airport parking garage. Estimate was done in 10 minutes! Thanks for the continued great service! Just wish they did emissions testing though! Great experience!

My favorite dealership. Bought my last two cars from them and get my vehicles serviced regularly here. I always feel like a valued customer. They are courteous, responsive, problem solvers who leave small bags of Famous Amos on your seat after each service... like a little surprise. Nice touch. Highly recommend!

So far everything has been good will tell family and friends about it

I have never had a good experience at a new car dealership in my life. I brought my Highlander in for a diagnosis (shakes at high speeds) and they were not able to find the cause of the problem (it’s been at two other shops for the same thing). They ended up balancing the tires, which is the most common cause of this, which I had done not too long ago. I’m not upset they didn’t find the issue, in fact, I’m surprised.

Every time I’ve gone to a dealer, they’ve tried to upsell me to fix things that aren’t broken. This dealer was honest and told me there’s nothing wrong or broken. They even sent me a video of the inspection process which was incredibly educational. They did find my rear valve cover gasket was starting to leak, which none of the other shops I’ve been to mentioned. They said this is normal for a car of this age and it’s not bad enough to where it needs to be fixed ASAP. They did recommend some preventative maintenence (fluid changes, tune up) since it does have over 200k miles. I planned on doing all this maintenence in the summer anyways.

When I picked up the car, I was pleasantly surprised they didn’t even charge me for the diagnostic fee and they left a bag of cookies on my passenger seat. Zee, the service adviser, and Tim, the master mechanic were awesome to work with.

And now for the words I never thought I’d say… I highly recommend this Toyota dealership for service.

Service always good
Easy to get appointmemts