Boost Mobile

Simon is the absolute best ever! Give that man a raise / bonus and the recognition he deserves! Long story short, I bought an iPhone at Walmart through boost, and later got a bring your own phone kit online, the last 3 months there’s been no service and I’ve spent too many hours on the phone being hung up on and nothing being resolved even after speaking to customer service manager over the phone. I finally decided to come into the store since I was in town to try and get this resolved. There were a couple other customers in the store already, he swiftly helped everyone all while managing the store and got everyone out in a timely manner while also being polite and professional even with the distraction outside the store in the shopping center area. Honestly, I should’ve just came here months ago, because what he did in like no time, no one with tech support / customer service could successfully help with. You guys have a great employee on your hands and he is an asset to this business. I truly was about to just completely give up, and he restored all hope and got everything working for me!

Simon, if you see this, thank you so much for all the help you provided me with! Also, thank you for the great company while we waited for my phone to slowly update 🥴🤣 it was nice to speak with such a kind person! So glad you didn’t get too offended when I said I was old and we both just so happened to be the same age 🤣🤣😬

Great, clean Boost location. Friendly customer service representative! Lots of cool accessories.

I have had service with Boost both with BYOD and a device purchased from them. It is a busy store every time I have been there, but every time, the employees have been knowledgeable, patient and have been able to take care of why I came in. I would definitely recommend.

Dakota provided wonderful customer service when I went to the store to change my service over to a new phone I had purchased. She was thoughtful, polite and knows her product well.

After metro PCS gave me the run around for nearly 2 weeks, locked me out of my account for 72hours, refusing to give me anything to help me get another phone after mine broke, I found my heaven send Xavier!! Hooked me up with the phone I wanted when there wasn't a single phone available at any boost store anywhere in wichita due to yesterday! He had one brought in from newton and saved my 2 week dilemma!! Thank u Xavier!!!

Joel at boost Mobil on 4100 E. Harry, is an Excellent customer service representative, he goes above and beyond to make sure the customer really understand how to work the phones I'm phone illiterate when I went in to that boost store but now I'm not lol, Joel is very professional as well, thank you Joel.

These two were awesome, friendly and relatable! They helped me get an account up to date and gave me sensible options on new line.

We went in one night and Joel G. helped us with my husband's phone. He was so nice and and he knew exactly what he was doing! We definitely recommend this location and JOEL G.!!!!!

Every other store member was giving me the run around but not Billy he fixed the issue with no problem I reccomend going to see him. Thanks again Billy

Cory B I believe was his name was an excellent csr. His skills were knowledgeable and personable

Your agent Rachel, at the east harry location is amazing, she listens she quick,can answer any question if not she'll find the answer, great customer service.

I appreciate customer employee yazmin at the east Harry location in Wichita ks ,for her patience an outstanding service. Very nice.

Great customer service if you go to Shawn!!!

Yay for Billy at Boost on East Harry! He fixed my phone! A real superhero!

It's my phone service and I love it.

Great time getting my Early Bird tickets

Great place to get a phone and service is great

Good CS

Great customer service

AMAZING CUSTOMER SERVICE