Abes Commercial Electrical Contractors

Ben did an amazing job. From the moment they showed up I could tell they were professionals. They came into the house and laid down tarps to keep the work area clean. They did a better job than I expected. While they did the job I was hanging up a TV and they went out of their way to assist me with that as well. I couldn’t have asked for a better experience. I will use them for all my electrical needs in the future. If you’re looking for an affordable, reliable and professional crew to do your electrical work, look no further. These guys will blow away the competition.

I recently had Abes Commercial Electrical Contractors come out to my business to install some new wiring. They did a fantastic job and were very professional. The wiring was done quickly and accurately. I was also pleased with the customer service—the team was friendly and answered all my questions. I highly recommend Abes Commercial Electrical Contractors for any of your commercial electrical needs.

We had an electrical issue in our home over the weekend and called Abes Commercial. Even though it wasn't standard business hours they sent out two electricians at our house in under and hour. They were able to troubleshoot and correct a faulty wiring issue quickly. The electricians Benny and Tony were a pleasure to work with. Thanks for your help !!

Their awesome technicians arrived early to schedule the appointment time. They carefully and accurately diagnosed and repaired the issue. Very professional, communicated often, and really understood customer service. Absolutely recommend them and refer anyone with electrical needs to them.

This business is linked to Premium Home Services their information can be viewed at premiumhomeservice dot info / how-the-scam-works/

STAY AWAY- Here is how it works-

The sale
PHS identify themselves as the contractor, and offer two option. Firstly, they offer a single “appointment” payment to send out a technician. They then offer a second option, which they state is “Just for our local customers”. This is a subscription to Premium Home Service, and is usually for the same price as the single appointment, or a little more. They state that this will waive all appointment fees for a year, give the customer “priority” booking, and provide a 10% discount on any work done during that year.

The benefits that PHS claim to offer
The electronic agreement
If you agree to the subscription, then the agent will send over an electronic agreement using a service called “Readysign”.

The email from Readysign
The agreement states that the customer is signing up for a 7 day free trial, which can be cancelled at any time before the 7 days is up, as long as no benefit has been received from the membership by then. This seems reasonable.

The trial period language
Despite the claim of “Unlimited Service Fee Waivers”, the agreement states that a “deposit” will be taken for any appointment that is refunded if the appointment is “successful”. They do not specify what counts as successful.

This reads a lot like service fees to us
The fraudulent charge
Contrary to the language in the agreement, PHS immediately charges the customer’s credit card.

The electronic agreement includes some highly dubious language around waiving the right to dispute any credit card charges, and giving PHS the right to keep the customer’s card details and make further charges with no authorization. If they do perform a fraudulent charge, and you dispute it, they want the right to charge you another $49 for doing so!

Legally meaningless language which tries to scare you out of disputing the fraudulent charge
The lawyer who reviewed this for us confirmed that it is legally meaningless; a company cannot have a customer sign away rights which they hold under law, such as the right to dispute a charge.

The no-show
In the experience of our team, and of the majority of customers spoken to, nobody shows up to the appointment. No call is given to explain this, and if the member calls back they are rescheduled, which results in another no-show.

The refusal to refund
A customer will typically contact PHS and request a refund under the trial period language in the agreement, as no technician has turned up and no work has been performed. PHS will refuse the refund, claiming that the agreement says no refunds. When directed to the language in the agreement around the trial period, they ignore the question and simply continue to insist that there are no refunds, even going so far as to state that they have legal council on hand in case the customer attempts to obtain recompense.

If a customer tries to talk to someone about a refund by phone, they are informed that it is not possible to talk to the refund department. A call from a manager is promised, but never comes.

AVOID THIS BUSINESS.

THIS COMPANY IS A SCAM. IF YOU PAY THE FEE FOR THEM TO COME OUT, THEY WILL SIGN YOU UP FOR PREMIUM HOME SERVICES AND MASK IT AS AN ALL IN ONE SERVICE. THE SERVICE SENDS CONTRACTORS OUT THAT CHARGES YOU OUTRAGEOUS PRICES AND IN THE MEANTIME, THEY HAVE TAKEN YOUR MONEY.

THEY WILL NOT REFUND YOU YOUR MONEY.

RUN AWAY FROM THIS COMPANY!

I scheduled an electrician to fix power to my AC. They NEVER showed up and I had to check with rep and rescheduled. After a week, he did not showed up again because he had to go to Ryder's cup. Another next week, he did not showed up and tried to reschedule to the another week.
They are going to try reschedule week after week. I DO NOT recommend this company.
Do you REALLY have any electrician?

I called this company and they wanted $150 to just walk in the door? I thought this was crazy.