SC Home RX

So convenient having my medications delivered directly to my house and got them quickly. Great customer service too

Good service and on time. It's nice not to have and go pick up my RX.

Great app

I have given sc Home RX 1 year to get it together. This review is a forewarning to all who might be tempted by their claims of simplicity and ease. Don’t buy it. I’m going to detail my family’s experience. For perspective. I am a caregiver to my 84 year old mother in law who has dementia. She is on a lot of medicine that can’t be missed.

#1. I begged for 2 weeks for a refill on her Xanax RX. I literally could not get anyone to fill it. Each person had a different excuse and person to blame. After she ran out and missed almost a week she had to be admitted to the emergency room with stroke like symptoms. We removed this RX from Sc Home RX and didn’t have any issues until it was inadvertently sent to them again and oh wait they didn’t fill it. When I called I was told it would be sent that day (also the last day of the medicine we had). I explained the situation and that she could not miss a dose. Next day no Xanax. Hadn’t even left the pharmacy. Had to have that cancelled and sent back to Walgreens.

The prescriptions are supposed to be automatically sent every month. In convenient bubble packs. Not even close. Every month we have had to call. We were fortunate if we could get through. Their phones go straight to VM. For a while providers could get through but not patients. We made the decision to move our medicines over to another pharmacy (and told them that on the phone). The new pharmacy tried calling to get the medicine transferred by calling 5-6 times. No luck. Sc home RX never transferred or called the new pharmacy. We finally were able to just get new prescriptions to send to the new pharmacy but they can’t fill them because SC Home RX Processed the insurance but never mailed the medicine. 😳 so now we are fighting that battle. Still in the thick of it and out of all necessary medicines. And we quite literally have an anxious psychotic elderly woman in our house who can’t sleep. We are looking into legal action now.

This pharmacy used by South Carolina House Calls has caused me much suffering and aggravation by not delivering my medications on time several times! They are impossible to get on the telephone and they don't bother to respond to voicemails either. I was told that they are a new company, but that's no excuse. If they can't provide medication for critically sick ones don't expect them to provide it for lesser ill ones.

They should be ashamed for the extremely poor service that they provide. The 5 stars given or most of them probably are from employees or their family members. They need to close down until they get their act together. Also forget getting the helpful blister packs promised, they have an excuse for that too. I'm sorry, but I have to say this company is just pitiful
and causing Much harm . 😔 One of the medications is nearly 2 weeks late and it's not the first time it's been really late.

SC Rx keeps filling my Dad's prescription even after we canceled and has all his medication going to Walgreens. The reason being.is they keep filling his prescriptions and he never receives the medication and my Dad can't get his medicines. If this continues I will have to take other measures.