Associated Bank

Just opened my accounts a few weeks ago. The banker that helped me was very knowledgeable and recommended exactly what I needed. The tellers are all great too very nice and friendly.

This location has some very friendly and helpful people .
Plus their security person is so polite and a breath of fresh air . He greets all with a smile , and open the door for all who enters/leaves . They all make you feel like family . ☺

Never had any type of problem with them always took care of my banking needs from the beginning and I know they will continue it to the end

Very professional and friendly staff

This location is SUPER slow (drive thru)! Don't go if you're in a hurry.
They often close before their posted closing hours. 😑

You guys need to get more experience because I think your place in the kitchen not in the bank

This is the most slowest bank location I have ever been to honestly it's ridiculous

I took my mother to the drive thru and we were the only car waiting to be served. After waiting about 5-6 minutes, without a greeting or any concern that we were waiting —another car pulls up. All of a sudden someone shows up at the drive thru window and helps him first. We had been waiting for about 15 minutes at this point and had several other time-sensitive things to do after taking my mother to the bank. Finally after about 20 minutes of waiting , we were greeted with an attitude and lack of sympathy for the wait and not a care in the world for wasting our time. I used to have an account here growing up, I’m so glad I don’t have to deal with them personally on a regular basis. Tip : Hire people who care and actually enjoy their job , and are trained well enough to do it in a timely manner!

Customer service here is about the worst experience I have ever had with any bank. Not this specific location, but their customer service line.

Wow I can see why this bank is rated extremely low sitting at drive through 20 minutes one worker grrrrrrr

Really slow ..... They lady's are just talking and not going there job.....

Slow as a snail service. This particular place is the worst in the city.

Could of changed my oil while waiting slooooooooooooooooooooooow!!!! Late for work thanks!!!