Twin Cities Parts & Service Inc

Marcus was incredibly helpful and made the appointment go by so fast. He knows so much and really helped me understand exactly what was happening! loved him! recommend him for everybody going.

Short version: great place, 2 for 2. Highly recommend.

Long version: I've only needed a mechanic twice in the year i've lived in Michigan, once when I first moved here and had a blown high pressure power steering fluid line and once last week when the truck sat dead in my driveway with a dead alternator and battery. Both times they were able to get me in pretty quick. With this last job they got me in earlier than the appointment had I had scheduled and the work was done a day early! Both times, they did the job well, I've had no issues with the quality of work and prices are very reasonable. The staff are friendly and helpful. It's odd, every time I mention this place to people I meet in the area they caution against going here. Don't believe that hype, the folks at Twin Cities have been great to deal with and have done solid work. Definitely worth checking out if you need work done.

I have used Twin Cities for at least 30-40 years. They kept me on the road while working over 28 years in Muskegon. Always they have kept the repairs at an affordable level and always stood behind their work. Great and kind people.

Cheryl was incredibly helpful, knowledgeable and kind from start to finish. She frequently checked in with updates. The mechanics went above and beyond and found my engine coolant leak, which the dealership had missed 3 weeks previously in an even more expensive repair (that didn't fix the problem.) When I picked up my car, they had the broken part to show me what and where it was broken. I would highly recommend Twin City!

Great rental service from Rob - Everything went smoothly!
(Thanks for adding on the extra day!)

Quick service, fair prices, great communication.

Big thanks to Terry, Rob and the rest of the crew at Twin Cities Parts and Service in Whitehall. We needed urgent repairs twice in the last two months to the same busy family vehicle and Twin Cities managed to look at and repair it the same day both times. Excellent work and fair prices. Thanks again.

I used their wrecker service to pick up a vehicle to deliver to a maintenance garage and they were there in fifteen minutes! 5 Star Service!

Excellent place the have your vehicle serviced!

UPDATE: I had another issue with my car - brought it here, smooth service.

My husband then had issues - brought it here, again, smooth service and reasonably priced.

I had tires put on here. Very impressed with the service and the people. They are great!!!!!

FAIR AND HONEST.

This morning after my blow out and getting it towed to my work & getting a new tire.. I tried to put the tire on myself but with my E break not holding it too well & on a slite small hill it kept giving out. so
my insurance called twin cities, & they came to my Aid, and put it on for me while I worked. I am so grateful for them.. thank you very much..

I have been a customer for about 27 years. This business is comprised of some kind, honorable individuals. They seek to fulfill their customers' vehicle service needs efficiently and in a cost effective manner. They have not always told me what what I wanted to hear, but rather I needed to hear when prudent. Their success and reliability is a function of their integrity, honesty, and respectfulness in which they have demonstrated for decades. Do not hesitate to take your business here; they will serve your family and vehicles well.

Professional and down to earth feel from the employees. Help me quickly before Christmas and I am so greatful. Found and fixed two issues and I didn't even know what the original problem part was exactly. I just knew it needed a hose. I walked out with the hose I knew was a problem and a new water pump. My truck was gone for almost 2 days only. I so thankful for you guys. Thanks guys and I hope business doesn't stop for you. Blessings and love

I had a vehicle serviced at the Colby St location - everything was well communicated with the diagnosis, work was completed on time. No surprise costs other than what was discussed. Would recommend for vehicle service

They always do a great job with my cars. They never try to repair more than what is needed. Fair and up front. Highly recommend!

Reasonable prices and nice people !

I can usually get my vehicle in to get looked at within a couple of days. They are thorough with inspection and fixing the problem! They call with pricing before doing the work! They have been able to get parts for my vehicles that other auto part stores could not!

The guy was friendly and fast and very professionl, if you need a safe tow at a great value I recommend twin city towing,he even let my dog ride with us when he brought us home.

One of the few places left to get great service and a great fair price. They're not cheap but quality never is. They're not overpriced either....just right. Communication skills get an A+. So happy these ladies and gentlemen are available .

Been in the community forever. They helped my daughter out after her crash and I've never forgotten it. Highly recommend.