Maple Hill Auto Group

I had a great experience buying a CPO Genesis from Maple Hill. Tony was very helpful and flexible, working through email, text and phone calls since I was purchasing from out of state. Everything was arranged ahead of my drive out, and finalizing the deal was quick and easy. Great dealership to work with!

I had such an amazing experience at Maple Hill Auto Group as I always do! This is my second vehicle I have purchased from this organization and they are a class act. They treat you like family the moment you walk in and take care of you from beginning to end. From the owners to the managers to the sales people and the F & I manager, it was top notch service. Thank you for making the purchase of my 2024 VW Atlas such a great experience! I highly recommend them to anyone wanting top notch service from a local business that cares about you and also about our community!

Tony was great to work with. No high pressure sales. Honest transaction and quality used inventory. Drove down from Grand Rapids and found an awesome used vehicle. Thanks!

What an amazing experience. I felt completely heard, respected and engaged in the full process of getting a new car. Mike made me feel right at home from the initial email telling me there was a special program I qualified for, right through to the delivery of my new lease all without a hitch! I am a lifelong customer now!

I had an excellent experience with the service department here. My 2021 Atlas began having issues with the navigation system, and the team at Maple Hill was diligent with resolving the problem. It actually ended up taking a total of three weeks, between replacement of a few parts and troubleshooting (the problem kept reoccurring), but they kept at it and made sure it got done. Even though it took 3 weeks, it was very little inconvenience to me, as they went out of their way to accommodate and gave me a new 2024 Atlas as a loaner in the meantime. They were very mindful of the fact that my vehicle is almost out of warranty due to mileage, and wanted to make sure it was fixed because they knew I had a big road-trip coming up over spring break. I know if any other problems arise in the future, I’ll be in good hands! The only issue now is that I want a new 2024 Atlas after driving one for 3 weeks lol, well played Maple Hill…

This dealership is extremely friendly and helpful. I have had many poor experiences in the past with car dealerships, but this was not one of them. From start to finish, Kelsey did an exceptional job making the buying processes fun and easy. My situation was a little more difficult than your average deal as I needed a car quick and I live over 3 hours away. Kelsey answered all of my questions quickly and professionally and we were able to make a deal over the phone and get the vehicle within days. When I arrived at the dealership I was surprised by how genuinely friendly everyone was as I’m not used to this type of culture at other dealerships. CB was also an absolute pleasure to work with, very knowledgeable and personable. Even though I live so far away, I will 100% be using Maple Hill Auto to purchase vehicles in the future! 10 out of 10 would recommend to all my friends and family!

I cannot express how amazing the pre owned sales staff handled my fiance's purchase experience. Kelsey is an amazing sales rep. She it thurough, kind and patient. I will humbly acknowledge that there was a moment where my frustration with how my fiance was handled at other dealerships, got the best of me and some of that leaked over into this process. But Kelsey was patient and understanding. She did an excellent job. Her coworkers were equally welcoming and helpful when we first arrived and Kelsey was finishing up with a customer. And even the management department was helpful. Victor the pre owned manager was awesome. To sum it all up, they provided my fiance and I with an amazing experience and we are very happy with our purchase

We had a very good experience purchasing our Audi Q5 from Maple Hill Auto. From our sales rep. Seth to the Financing with CB, it was all about customer service and attention to details.I highly recommend this dealership to anyone.

Everyone at the dealership is nice, sincere and professional. Tom in finance did a great a job with my lease buyout and made the experience simple and smooth finding me an excellent rate. They have done all of the service as well and I’ve been very well taken care of. It’s an hour drive to the shop but they have a customer for life and hope to add another Volvo to the family soon!

Love love love Maple Hill! They did such an amazing job finding me a car to work with my budget. I could tell that every single person I worked with genuinely cared. I will never buy a car from any other dealership!

This was my first time to use the Subaru Service Department. I have a 2009 Subaru Outback that I bought from a friend. They did several major repairs and I feel I have a brand new car! It's unbelievable! The engine is now so quiet and runs as smooth as butter! The employees were all so friendly and helpful. They also detailed my car and I've never seen it so clean! The only negative thing to report is that it took some time to get an appointment, but it was well worth the wait. I will definitely use them again!!

I went into Maple Hill on a whim, after researching electric vehicles. Traci Bohannon was the rep who approached us and asked how she could help. She immediately got us into a vehicle for test driving and we absolutely LOVED it. She went over various options and details and was able to answer all our questions and concerns regarding getting an EV. After giving it some thought over the weekend we decided to move forward and went in the next week to buy the vehicle. Traci had everything ready to go, went over various packages, and told us about all the perks and discounts for purchasing an EV, we never felt pressured or uncomfortable. She was so easy to work with, knowledgable and experienced, and she readily answered follow-up emails. I had such a positive experience that even though I won't be getting another vehicle for some time, if I ever do, I will be returning to Maple Hill and hopefully working with Traci again!

Really enjoyed our experience at this dealership. Adam was very prompt, friendly, and courteous!

Maple Hill was a great place to buy our new Subaru! The sales person was knowledgeable, patient, non-pressuring and promptly responsive. The sales manager offered options without being pushy and the amount of inventory to test drive was great.

Great customer service. My only complaint is an employee left perfume scent in the car that still lingers weeks later. No offense, but I don’t want any foreign scent in my car after having it serviced. I have a very strong sense of smell. Thanks for your understanding

Polite and professional. We were in for a warranty issue. Dropped our vehicle off and were given a loaner that has us interested in a new Subaru now. Repairs were done in a timely manor and we did now feel rushed to bring the loaner back. Great experience in all.

Nick at Maple Hill was knowledgeable and patient while helping me problem solve an issue I had with using the fast ChargePoint electric charger. It was my first time using it and it was intimidating; Nick empowered me, leaving me feeling confident and capable.

A class auto dealership ! This was not my first rodeo in buying a new car with service after the sale but at the age of 77 it has been my best. The New Subaru and my first is the best car I have ever owned Rides perfect and all the safety features keep us safe. The employees including the owner are down to earth real people wanting to make sure we are taken care of every step of the way. Please go there for service and to buy a car when in need you absolutely will be thankful that you put your trust in this dealership and. Its employees.

I arrived timely, they got my car in, I was able to work in their wait station and I was out in a hour. Great service!

We brought our first Subaru (Forester wilderness) with Maple Hill group . Aaron Black who helped us , was instrumental and honest in terms of taking the order , constantly updating /keeping us posted on the vehicle arrival. He was extremely patient and at the same time has clarity in terms of explaining the infotainment features inside the vehicle. Kudos to him on everything he did. Overall we are very satisfied and happy with the delivery.