O'Reilly Auto Parts

Came here after advanced Auto refused to test or change our battery during a drizzle. Staff was all friendly and happy to help. Not pushy on sales, so we went ahead and did new wipers at the same time. Thanks for helping us get our car running so we could go on our anniversary trip!

Go in the morning, you tend to get better “one on one” if you have questions.

The only O’Reilly I will go to in the area as they actually understand that females are capable of knowing mechanics, especially with their own vehicle!

Very polite and have seen on several occasions them help other females or elderly customers carry their washer fluid etc to the car for them, just to be nice.

I had a flat tire near this store and parked in their parking lot to change it. A kind man that works there saw me and helped me change it. If it weren’t for him I would have been stuck there for a couple hours waiting for AAA. Employees like him a great asset to the store. Very grateful 🙏🏻

I needed new a new battery for my fobs and Matthew was great in assisting me. He is the assistant manager and I can see why. Thank you Matthew for installing them for me. I noticed he greeted all who entered while helping me. I would recommend this store to anyone .I love good customer service !

Stopped in for emergency parts, nothing important, just headlight bulbs but even with a minor purchase the two staff memebers there Robbie and Alexis were not only helpful, they were both more than excited to help find the rights parts to fit my application. They took customer service to the next level and treated me like a person and not just another potential sell. 10/10 customer service, I love over 30 mins away and from now on will travel the distance and pass multiple stores to shop here.

My car had run out of coolant and I barely made it to the parking lot. I was worried about opening the cap because I was worried about being burned by hot steam. A very nice employee, Robbie, came out and helped me open it without any trouble. I was able to fill my coolant back up and be on my way. Thank you, Robbie! You’re awesome and deserve the fattest paychecks possible.

There was a customer named Jamal was it, who helped me out with the air filters, choosing the right product and maintained good recommendations for me. I will be returning with a positive note and will be a returning future customer.

Theyvreally know what they need to and thts cars won't steer u in the wrong direction or cheat u out of money

Courteous and helpful associates at both the Saline and Ypsilanti stores. My experience with O Reilly loaner tools has always been outstanding. They usually have what their competitors don't.

The assistant manager on the afternoon shift as well as those who worked during the following morning on Labor Day were extremely helpful and informative as I undertook a vehicle maintenance issue which needed to be addressed by me. I'm appreciative for the success which came from their kindness. Thank you O'Reillys.

Associate took the time to make sure I had a thorough understanding of what was going on with my car. Although I did not need anything from the actual store today, I will return as a customer in the future.

Robbie help me change out my headlight and my fog light at 8:30 PM at night in the cold. He taught me how to change them myself and then he recommended me to a great place to go to for more repairs at low cost.

Robbie was awesome! Helped me with all of my questions and hooked everything up for me, I was in and out back on the road in less than 5 minutes!

One of the best customer service experiences I have ever had. Robbie was very helpful. Great dude!

I received prompt, friendly service from Andre. The store was busy and he was clearly multitasking but never made me feel rushed. He installed a new battery for me in just a few minutes and had me on my way.

I had come from the auto parts store across the street where despite having no customers in the store, they were unable to install a battery for me because the correct employee was not there.

Friendly, knowledgeable folks work here! Many thanks to Andre for finding the right windshield wiper and installing it so quickly. Alexis was helpful, too. This was a five star experience!

Robbie was so helpful and patient. We appreciated you going above and beyond for us! Thank you so much!

I had questions regarding the suspension components of a Jeep Patriot I was looking to buy. Matt assisted me with a list and prices of all the necessary components. He also mentioned how he loves Jeeps and how other customers really love their Jeeps and take care of them. I left there feeling better about the car and actually bought a 2015 Jeep Patriot. I will be going back to this O'reilly's for all the things my vehicle needs.

We met Robbie and Matt and they were just great!👍 Thank you so very much Robbie and Matt!!!

Awesome service. Guys let me use their code checker to diagnose my engine light and had my parts in stock. Plus Far better than the advanced auto across the street, they were at the desk and not out back smoking cigs while customers were waiting inside the store. Thank you gentlemen! Ill be back for sure!