Finger Lakes Estates

The perfect agency to work with! I have worked with Graydon to sell my home and to buy a new one and both were amazing experiences. He is very professional, genuinely listened to our needs and wants and exceeded our expectations. In both my sale and purchase the process was very smooth, timely and efficient. His wife, Kaili assisted us with staging and took the most gorgeous pictures of our home. We accepted an offer within days of listing! I 100% recommend using this agency - best of the best!

Love

We were remiss in checking out this real estate broker after he contacted us to list both our business and individual land properties at our resort located in Geneva, NY.

We should have done our homework better.

As we much later discovered too late in the day, this brokerage is effectively a one man band operation.

This was reflected in his lack of communication, returning of telephone calls, lack of any listing performance updates and overall client relationship.

Young, inexperienced, incompetent and unprofessional in our opinion.

We have since terminated all listings with this broker effective 11.01.2020 as a result of this lack lustre experience trying to work with him.

But in truth, all but one of our 11 listings had already expired several months ago and, Finger Lakes Estates failed to provide any listing extension documentation for our approval which, is contrary to both contractual law and the MLS rules that apply.

Only our business listing was still in force which, would have expired at the end of next month (12.31.2020) anyway.

This is the second time we have experienced shoddy, unprofessional service from independent realtors located in the Southern Tier of the Finger Lakes Region.

We only ever received excellent professional service from main stream, National agencies in the past for various property land purchases and sales.

Coldwell Banker, Century 21, Howard Hannah to name a few. My advice, list with bonafide brokers with a genuine track record and not “Fake” online reviews.

Meanwhile, our properties are being placed with a more experienced and professional Real Estate Brokerage and can be viewed on the Rochester MLS or Zillow.