Milan Ace Hardware

One of the best hardware stores in Washtenaw County. The only thing it lacks is that it does not duplicate all brands of motorcycle Keys. The Ace Hardware in Saline is better in this regard. Great knowledgeable and friendly staff. Keep up the good work.

Update – April 2022. Although this is still an excellent Ace Hardware store, one must exercise caution if sending pre labeled UPS packages through the store. I recently dropped off a package and received a receipt. After a week, I was still awaiting confirmation from UPS that the package was on the way or had arrived at his destination. Information from UPS indicated that the package was never shipped. However, equipped with receipt in hand, I returned to the store to determine the issue. One of the younger workers informed me that they do not keep records more than a day or two, and that there is absolutely nothing they can do. They said if the package is lost, the blame lies with UPS. UPS indicates that the package is still at the store. Don't know exactly who to believe, but the young employee basically told me it's my problem. Left with a bitter taste.

Ace employees are always polite, helpful, knowledgeable and they don't wait for you to seek them out. They let you know right as you walk in the door that they are here to serve. This is what true customer service is about and we lost that when we started building megastores. Good job Ace Hardware.

Very clean, well organized, good signage,
great product mix, good selection of gift and children's items, lawn and garden, tools, plumbing, paint, decorating, and cleaning supplies as well as excellent customer support and service. Recommended.

Very friendly and helpful staff, took time to look through the entire back room to locate what we were looking for

Always welcoming and helpful! Loving that they carry Amsoil “and at a fair price also!” I’ll be coming back regularly now!

GREAT SERVICE! I recently purchased a 'used 2012 hybrid car' that only came with 1 key fob. I needed 2 key fobs for this vehicle. I found out to purchase an additional key fob through a 'car dealer' is very expensive, and on top of that, the car dealer also charges an additional hefty fee to 'program' the fob to the car, and more to get the manual key to the fob cut. - But, at Milan Ace Hardware, Joe was extremely helpful and he ordered me a new key fob for less than 1/2 the price quoted from a car dealer. Yes, less than 1/2 the price! This was a huge savings. When the key fob arrived, Joe and Pat, (Pat was also extremely helpful,) they both programmed the key fob to my car, and Shelly cut-in the fob manual key to fit my car. - They did all this for free! - The service at this store is terrific! I also purchased a house in Milan that is approximately 125 years old. Needless to say, I take many trips to this Ace Hardware. All the staff at this local small town hardware store are very friendly, knowledgeable and always helpful. None of my questions have ever gone unanswered. This is clean well stocked store, and in addition they also send out coupons which are appreciated.

I go there often and the customer service is great. The staff is friendly and go out of their way to direct you to what you are looking for. Overall it is a great place to shop.

Very friendly & helpful staff. Two days ago my battery died in the parking lot & a very nice worker came out & helped me jump my car. Thank you so much!

Very clean well organized, Friendly and helpfull staff, Great selection of tools and hardware, love it that they sell amsoil oils. I also frequently get $5 member cupons to use there which is a plus!!!

Always a great experience! The staff here always goes above and beyond! The store is organized and clean! Ace rewards are well worth it!

I've been in here a number of times and called to ask them questions too - every time I am struck by how nice, helpful and knowledgeable employees are. I definitely recommend them.

Very helpful and friendly staff. The store is always clean and has well stocked shelves. Highly recommend!

It is a great store. Neat and orderly and the staff is friendly and helpful. I can usually find what I need there.

Had what I needed, in stock, at a great price. I called to check availability over the phone and they pulled the actual part off the shelf to hold at the register.

We get all of our hardware and cutting wheels and wiring accessories here. Awesome place and super nice and helpful employees.

Great service, and the store has greatly expanded this year. Beats a long trip to a big box store, when all I need is a few small items...

Great store, I always find what I am looking for.

A huge variety of spare parts and materials for DIY’s and maintenance. The staff is kind and always willing to help.

Got everything i came for. They have a great chose of merchandise.

Small town hardware store, GREAT SERVICE. If I could buy my groceries here, I would! Hardware stores are underrated. #mytoystore