Malouf Lincoln

I highly recommend Malouf Lincoln for anyone considering purchasing an auto!!!
I was treated with respect and felt Marlo (sales) listened to my issues and was there to help. She was knowledgeable about the auto, the process of buying the car, and was dedicated to customer satisfaction. I did not feel any high-pressure sales.
Don (sales manager) was also knowledgeable and reassuring about my concerns.
The customer focus continued on the day I picked up the car. I was given a facility tour, met key folks that will be assisting me for the time I have my car, and training on the technology options in my car.
I was given a clear, detailed explanation and understood my pricing and financing.
I felt like a part of the Malouf Family. I plan on being a lifetime customer.

Everyone at this dealership is serious about customer service. Before coming to Malouf, I went to many, many, dealers – both large and small - searching for a car to replace the one I lost in the tornado.

I worked most closely with James Lennon - my salesman, Graham Kirby – the deal manager, and Maureen Waters – who did the paperwork. They all gave me first class service . I would work with any and all of them again. I was also assisted by Joseph Steiner.

I think the fact that they all work together so seamlessly has a lot to do with the fact that their approach feels so professional.

I was extremely satisfied when I leased my vehicle. The process was so efficient and friendly, I never imagine the service could possibly get better. I blew out a tire and bought my car to the nearest Lincoln dealer for service which happened to be 27 miles north of this dealer. The service at the other dealer was not only long, they were not sympathetic to my situation. In fact, I was told if it was such an emergency to bring it to a tire shop down the road. I called Malouf Lincoln and explained my situation. Not only was the phone service friendly and understanding, they told me to come on down and they’d work with me. I was expecting to drop off my car and pick it up the next day, instead they said they would be able to get it done same day! What started out as a bad day ended up being an amazing day. I witness what care and compassion could accomplish. Absolutely great dealer and service center!! Thank you!

OMGoodness. It was Great! The Salesman were very Nive. I know that's their job, but they wemt way beyond. I took my hirlfriend/neighbor. She just wanted to look. And came home with a 2016 Ford Fusion very nice, indeed. The place is so clean and Friendly very nice guys

I recently leased a 2019 MKC from my salesman Ron Iwanski at Malouf the entire process was painless. Ron and the entire team were respectful, helpful, and listened to my concerns and needs. When I walked in I was not sure of what my next vehicle should be and after Ron spoke with me he suggested the MKC I test drove it and instantly fell in love with it. I was replacing my Mercedes and was not sure what I should do and what car brand I should select with Ron and the teams help I am thrilled with my choice and this is my favorite vehicle I have ever driven. Thanks !

Malouf Ford and Lincoln is by far the best dealership that I have ever dealt with. Their service department is first class all the way! I highly recommend them!

Malouf Lincoln is my favorite Lincoln dealership to lease from, this is my fourth Lincoln Navigator, it’s always a pleasure to do business with Marlo Hirshon as well as Joseph Debaro. Malouf always provides a pleasant experience.

Sincerely,
Lucy Ortolano

Very helpful, and explained everything Very thoroughly. Didn't feel rushed at all. Over all Very good experience. Thanks Mo

For many years, MALOUF has gone way out of the way to give me the best service in all departments.

The knowledgeable service staff at Malouf Lincoln consistently provide excellent and timely customer service.

I feel they were fair during the negotiation process, efficient as well. I would use them again.

Great buying experience ever. Ira was the best😊

Very friendly like family, everyone is so nice.

Great experience from Lincoln service dept.

My Dealership for over 16 years 🚘🚚🚛🚙

Overall great 👍