Balise Honda of West Warwick

Great experience at Balise Honda. Great selection of vehicles at a great price. David is the best, so helpful and I got my new car in a timely manner. I will for sure be a lifelong customer. Highly recommend!!

I went into the dealership with a certain mindset of what I wanted. They gave me options that I didn't anticipate. I waited the weekend to sit on the options presented. Dawn was able to redirect me to David. What a bright and insightful young man. He helped with all my questions and worked through my anxiety in the buying process. Thanks to all, I love the Accord!

Recently purchased my used certified Honda HRV here and worked with David Ervin, who was polite, personable and helpful going thru the stressful process of car buying, negotiating a deal I could accept. He took care of transferring my title and insurance as well. I would recommend seeking him out. I am enjoying my new car and if the service department is dependable and quality in the future, I will return here for my next trade in…

I was unhappy with a situation that occurred at another dealership and I expressed my feelings to the General Sales Manager Hamlet Lopez. Even though I was only a year into my lease agreement Hamlet went above and beyond to do what it took to get me in the car a really wanted! It’s not very often you leave a dealership feeling like you won but Hamlet with the help of Hensel Guzman my sales consultant helped me find the perfect vehicle and leave the lot with a smile from ear to ear but more importantly gave me the feeling like they cared about my situation and needs more than making a deal! This is the type of service that will have me coming back to Balise for another Honda!

Kelsey was very professional and nice. She is trustworthy. After my oil change and tire rotation, she informed me of repairs my car actually needed. Most repair shops rip off women but the repairs that were brought to my attention were things I personally noticed. An oil leak (I suspected), breaks/rotors. The back breaks hadn't been changed in years. Super honest service advisor. Kelsey also held the door for me! It was so sweet.

David Ervin worked with us for to get a great deal on our new purchase! He is polite, respectful and very easy to work with! Highly recommend!

I had been trying to get a new car for months and wherever I went seemed to be impossible due to my negative equity and credit situation but David Ervin really went all out and put so time effort and energy into helping me and giving me exactly what I needed I cannot thank him enough he was brand new there and it was as if he was there for years!! Go and see him if you go down there. Thank you so much for your help David I am a very happy customer!

We worked with David Ervin and he got us a great deal on our trade-in. He is very friendly, helpful and easy to work with so we would recommend him at Balise.

I just leased my first brand new vehicle from Balise! 2024 Honda Civic, which i couldn’t love more. Beautiful inside and out. My first vehicle i’ve had for years was totaled after colliding with a deer and i had limited time to get a replacement, within a couple days I’d gone to multiple dealerships every day. Balise was 5th on my list of dealerships, and the car i scheduled for a test drive didn’t work out for me. Julia pulled around with a 2024 Honda Civic for me to test drive and at first i thought “No way. Theres no way i can afford that” I gave it a test drive just to say I did it and told her I’d possibly come back tomorrow. I was insistent i’d be buying a used vehicle at an appointment later that day at a different dealer. I ended up leaving that dealership in tears, it was a terrible experience and i decided to go back to Julia because that 30 minute interaction was the best, no pressure interaction i’ve had with any dealer. She was happy to see me come back and within minutes we decided leasing a new vehicle might work for me. I was still hesitant- I never thought it would be possible for me to get a car that wasn’t used. She worked with me, asked me my budget and told me she’d make it happen. And she did!!! The smile didn’t leave my face from the moment i walked in to the moment i drove my new car off the lot. Quickest, easiest car buying process i’ve ever had with the friendliest and most understanding saleswoman! Thank you Julia and Balise ❤ I’m so relieved.

I really appreciate working with Julia S. at Balise. She did a great job listening to me, meeting me at my price point, and stayed in contact with me through the whole leasing process. She was great! This is my third vehicle with Balise, I always enjoy my experience!

These guys are amazing! My son was over an hour away from home on his way back to college, driving on the highway when his car stopped accelerating, he pulled over and was stranded! Thankgod he was ok! We found he wasn’t far from this dealership as his car is a 2016 Honda. We got it towed there and I just can’t say enough positive things. The next day after being towed there Al let us know there could be extensive damage but they couldn’t tell exactly the issue.they would change the timing belt and a couple other things but things were not linning up and it most likely caused more damage. I of course said let’s do it and hope that fixes it. Saturday morning Al called and gave us the amazing news that was it! Luis the mechanic stayed passed hours just to get it together! And he got it running I am so grateful we went there. They were very honest and compassionate. Thankyou Thankyou Thankyou!

Very personable staff. David Ervin made this experience comfortable and easy. Will definitely recommend this dealership, and salesperson.

Fabian Graham has to be the best car salesmen in New England. Patient, zero pressure and absolutely knowledgeable and passionate about the brand. Amazing customer service too! Went over every detail and got us an amazing deal. Ian Mochrie, the business manager also deserves kudos. He is definitely a professional and knows his stuff!

Thanks again!

I needed to get a new car and Julia helped my husband and I get a better understanding about our payments, financing/leasing, and all the car options that would work for our family. In the end we ended up leasing a Honda hrv and couldn't be happier so far. Thank you Julia!

David Ervin was terrific. He was knowledgable, pleasant and overall great to work with. We are very happy with our new Odyssey and the service we received!

I had a great experience when buying car for my son.Max Goldstein was amazing! He was expediant, explained everything.We were never sitting there wondering where he was.He really knows what he's doing.I really hope he is around for my next vehicle purchase in the future!! Kudos to Max!!!

I recently purchased my car with Balise and I had the best experience, The Seller David was very helpful, patient, and dedicated into guiding me throughout the whole process, I HIGHLY RECOMMEND HIM!

We just purchased a pre-certified 2020 Honda CRV ELX at Balise Honda of West Warwick. It rides like a brand new car and was shining and spotless when we picked it up. The smoothest and most pleasant experience we have ever had purchasing a car !
Thank you Julia Staffeld - we were warmly welcomed by Julia the moment we walked in the door !!! She put us at ease and encouraged us to test drive different models . Once we decided on the Honda CRV she worked with us and we were offered a very fair price for our 2014 Honda CRV and the whole process of the purchase was so pleasant and no pressure !! We are so impressed and both agreed that from walking in the door at Balise to working through the final paper work with Serena it was a pleasure doing business with Balise Honda of West Warwick !! Thank you Julia !!!

Andrew, the service manager of Balise Honda takes the meaning of service to a whole new level. He embodies service in every sense of the word both to vehicles and customers. Not only did he fix our car but he was knowledgeable, efficient and above all, he was kind. We were in one big jackpot, 11 hours from home, limping down route 1 and thankfully, Andrew answered the phone. The shop was closing soon, holiday weekend, no appointment and he had us out the door in no time, back on the road to get our son from the USCGA. Thank you ANDREW! You have helped us and we are grateful.

Each and every one of the staff were so welcoming, helpful, professional, great work ethic (definitely a great team of people). They made sure I was aware of the whole entire process from beginning to end of buying a car. Five stars aren’t enough to rate this place. I highly recommend this place to anyone!👏🏼👏🏼